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I have had a bad experience with this company. They did not manage to find me any work in the 10 weeks I was signed to them plus there was a big delay when they lost one of my references. When I was finally cleared for working I managed to find a full time job myself, due to start a month later. I told them and wanted to work for them during this tim and continue to part time after. They didnt contact me again until 2 months later when they were obviously short staffed. I was able to let them know my availability but the couple of texts I did get from them were so far from where I live it would cost a fortune...they originally were going to pay travel but then told me they wont if I'm not full time. I've given up now, in the end I just wanted my CRB back as when I paid it I was willing and ready to work, it was theirt incompetence that caused the delay. Poor effort.
Useless... When i went into branch, no-one wanted to talk to me, had to email my CV which they couldn't be bothered to look at, I did so, I was sent a generic email saying they had nothing suitable and therefore would not be contacting me further...Rude, Unhelpful and in dire need of customer service training!
I have been a member- if you call it that, of Reed for around two years now and I must say I am quite impressed by the company as a whole, much better than any other job agency or job website I have ever used, especially the beloved job centre. I was just looking through the site one day and there were a few jobs which I was interested in so I decided to sign up. From memory it only took around ten minutes to sign up and then you can add your CV to the site, there are then other options such as personal profile and all sorts of extra boxes to fill in which I have done over the years. As well as being able to look at and apply for jobs using the filter tool to find jobs matching your requirements, there is also a section which matches up your normal preferences and experience with recommended jobs, giving you a small selection of jobs that you may be interested in. Another of the features which you can opt into is to make your job seeking profile visable to potential recruiters, there have been a few occasions where I have been called or emailed with job opportunities, some of which are quite usefull. Finally Reed send a few emails a month with general advice with regards to jobs and careers ie interview advice and improving your CV. My personal experience with Reed is good I found my current job on there and applied via the site, which will allow you to send your CV to the recruiter along with a covering letter. I was interviewed the following week and started the job within a month so to me the site seems an efficient service.
Reed is a friendly recruitment branch to become a member with because of their good vacancies available. Just yesterday I became a member here and registered with them to look for jobs. They were so kind with their help and even told me that my CV need changing.The consultant I spoke to showed me where to edit my CV and show me what needs changing. This was really friendly as this boosted my chances of finding a job now with them. On the scale of the last fortnight jobs here have appeared to go up and they more available than others. They have a lot of jobs available in the local area now and the pay rate is good with the jobs being around 7 pounds a hour for temp work. Since coming here I feel good now because the chances of me finding a job have been boosted thanks to Reed. Once you join with Reed you can apply for jobs on their website to. They have called me back today to inform me that have sent my CV around to employers. They help you with finding work do Reed but you need to show them you can work to.They do prefer experience as they told me this yesterday.
I have worked with Reed since 2001 on different projects. the branches i have encounters with are the lewisham, baker street, victoria, bromley. they used to offer you pens and diaries but things have changed now. i have found that they pay well depending on the assignments you take with them. i enjoy the flexibility temping gives me. i have had issues with the timesheet not being in on time and not being paid on the friday, then being paid the following tuesday. the timesheet system is very efficient, i am due to be working with them again shortly and have been offered a position as a marketing assistant. i shall work my way up from there. i have always enjoyed marketing so this will be a great stepping stone. they have many assignments in different industries so you need not hesitate to apply. the areas of business are hospitality and catering clerical (admin) nursing retail recruitment banking and financial services education engineering leisure and tourism and many many more they are prompt and have friedly staff in many branches.
I have temped through Reed. I have found a permanent job through Reed. As an employer, I have hired a temp through Reed. Ive even been a recruitment consultant myself for a short while (albeit while working for a competitor), so I reckon I could say a fair few things about Reed. And Im going to. ~*~ Company Background ~*~ Established in 1960, Reed is one of the UKs largest employment agencies, specialising in both temporary and permanent recruitment across a number of disciplines, including accountancy, education, secretarial and IT. Reed has over 300 offices across the country, most of which are situated on busy high streets to lure in potential jobseekers. Reed offers recruitment services to companies of all sizes, from SMEs (small to medium enterprises) to large blue chip organisations, and for those seeking work, the agency claims to offer everything from basic administrative roles to directorial positions. ~*~ How Recruitment Works ~*~ I worked as a recruitment consultant for a little while, and quickly discovered it wasnt the job for me. The hours are long, the pressure is high, and the rewards are rarely as good as promised. I have now written the time off as a wasted few months in terms of career progression, but on the plus-side I now have an excellent knowledge of how recruitment works, which gives me an advantage whenever I need to use an employment agency. So heres my insiders summary of the recruitment process: Recruitment consultants scour the internet and newspapers, cold call companies, and pretty much do anything they can to find jobs that they can recruit for. Sometimes, if a consultant is lucky or has developed a good relationship with a client, details of a job will be emailed or called in. The consultant then searches the agencys database for suitable candidates (registered jobseekers who are usually pulled in by web advertising) and forms a shortlist to submit for interview. Often a candidates details will be submitted before the position has even been run him or her. The consultant then sells the candidates to the client, and pushes for as many interview slots as possible. If interviews go well, and the client offers the position to one of the consultants candidates, the agency will then charge a fee for its services. This is usually between 10% and 20% of the new employees annual salary (at Reed the standard charge is 15%). For temporary recruitment, the format is slightly different. If you temp through an agency, you are officially employed and paid by the agency. At Reed the temporary rates of pay are usually by the hour, and candidates are paid weekly (always one week in arrears). The agency will charge an hourly rate to its client, and then deduct your hourly payment from that amount, taking the remainder as commission. The client will not know how much the candidate is receiving. In most cases, consultants will tell candidates that the client can pay this amount per hour and no more but this is generally not true. The agency will always have a certain amount of leeway in case a bolder candidate insists on more money. Alternatively, if the agency is cheeky enough to ask a candidate what is the minimum hourly pay rate you would require to take this position? then you can guarantee that the candidate will receive exactly that amount, and the agency will simply take a higher commission. Consequently, candidates should always ask for more money than they expect, as in the majority of cases they will get it. When I first temped through Reed (long before I was a recruitment consultant and knew how the game was played) I stumbled across my supervisors statement from Reed and discovered that the company were paying £13 per hour for my services, while I received only £5.50 from Reed. Temps, you have been warned! ~*~ The Candidate Registration Process ~*~ As a job-seeker wishing to employ Reed to find you a new position, the first thing youll have top do is register. There are two main ways in which you can do this. You can submit your details over the internet, or you can walk into your local branch, hand over your CV and ask to register in store. It doesnt really matter which approach you take, because youll probably end up having to do both (i.e. if you register online, a Reed consultant will still want you to come in for official registration; and if you register in person initially, youll probably still be asked to fill in your information on the Reed website). I found this slightly irritating because it meant inputting all of my details twice, which was a waste of my precious job-hunting time. The websites registration form is simple to use. The details you submit online will be used by Reed consultants to match your criteria to a job, but can also be accessed by external employers seeking new staff. To register online, select Register Now from Reeds homepage (www.reed.co.uk). From there you can set up an account, using your email address as your login name. Personal and confidential details, such as address, date of birth, and contact number, can then be added to your Private profile, which is visible only to Reed consultants and yourself. Your Talent profile is the area that is accessible to prospective employers as well. This is where all the important information goes, such as educational background, salary requirements, previous experience, and types of work sought. It is also recommended that you upload a copy of your CV for Reed consultants and other potential employers to view. Once your details are online, you may be contacted by Reed asking you to visit your local branch and register in person. You will be asked do bring in proofs of identification, and evidence of your right to work in the UK if required. Registering in person takes approximately one hour. You will firstly be required to complete a number of computerised assessments, which test areas such as your computer literacy and numerical skills. I found the tests to be fairly easy, although I was annoyed that I wasnt provided with any real feedback, other than a meaningless percentage figure. I wasnt given details of the questions I answered incorrectly, and consequently had no way of knowing which areas I needed to improve upon. A friend of mine did rather badly in her assessments (she is somewhat new to modern IT), but instead of being offered constructive advise on how she could enrol on a computer course, she was simply told that her salary expectations would need to be revised. I was also disappointed by the level of detail in which my Reed consultant interviewed me. When I was a recruitment consultant, I would spend at least an hour discussing the finer points of a candidates CV, so that I knew exactly what kind of job he or she was both looking for. My Reed consultant spent a mere ten minutes interviewing me, and most of the conversation focussed on concrete details such as salary requirements and desired location. She didnt seem very interested in what kind of company I liked to work for or what my key motives were, or what type of environment I wanted to work in. She also seemed very keen to squeeze as many leads out of me, by asking what jobs other agencies had spoken to me about and where else Id been offered interviews. As a former recruitment consultant, I knew all the tricks, and wasnt giving away any of my cards. ~*~ Finding a Job ~*~ With registration complete, I was sent on my way and promised a call within the next few days and, true to her word, my consultant called me later that very day to talk about a job. The role itself sounded a bit dull, but it was only a temporary position and the rate of pay was excellent, so I agreed to go along for an interview. I was dismayed to discover at the interview that the job was only part-time, and was therefore completely unsuitable for me. I felt that my time had been wasted and I was annoyed that Reed either hadnt taken a thorough job specification and didnt realise that the job was part-time or, worse still, had chosen to send me to an inappropriate interview so as to fill up one of their slots. In the end, Reed did manage to find me a suitable temp job for a few weeks, during which time they continued to search for a permanent position for me. While the level of contact was very good (my consultant usually rang me a few times a week), I was frustrated because the majority of jobs that were run past me were completely different to what I was looking for. Perhaps my consultant just wasnt very good at selling the dream, but frequently I got the sense that she was just desperate for interview candidates so that she wouldnt let down her clients. Reed seems to have a bulk attack approach, whereby candidates are showered with information about countless jobs, many of which wont be appropriate. Personally, I would have preferred to have been told only about the jobs that were relevant to me. It is quite difficult to properly consider a job specification when it is one of five you have been told about that day. Some credit is due to Reed, because they did find me my current permanent position. But how much of that was down to the skill of my consultant, or simply luck, I dont know. ~*~ Using Reed as an Employer ~*~ Employers wishing to recruit through Reed should contact a local branch, either by telephone or email (branch details can be found at www.reed.co.uk). You will be encouraged to provide a detailed job specification if the position is permanent, and the Reed consultant will attempt to secure your availability to interview. The number of interviews held is down to the employer, as are interview locations. If required, Reed can arrange interview locations for you, or even offer you the use of the Reed offices (if, for instance, you are hiring for a position that you dont want fellow colleagues to be made aware of). If the position is temporary, Reed consultants will urge you to take a candidate without meeting them for interview, perhaps suggesting a trial day. If the position is short-term, this should be fine, but dont be afraid to insist upon interviews if you feel it necessary. Furthermore, Reed will always try to squeeze as much money out of you as possible. Remember that the hourly rate being paid to the candidate will be a lot lower than the rate Reed is trying to charge you, so feel free to insist on a reduction. I have used Reed once as a client, when my boss recently asked me to arrange for an administrative temp to come in for a week. We werent fussed about meeting the candidate beforehand, so I asked to see a selection of CVs and chose from those. Of the four CVs that were sent across, I felt that any one of them would be sufficient, but I picked the candidate who lived more locally than the others, and who had slightly more experience. Reed wanted us to pay £14 per hour, but I managed to whittle it down to £11. The process was very simple, and it didnt take up much of my time, which was my main priority. Furthermore, the temp did a very good job, so I promised I would ask Reed for her again if we ever needed an extra pair of hands. ~*~ Reeds Online Job Search Facility ~*~ As someone seeking a new job, one of the first things you will probably do is search the internet for jobs. Reed boasts that its online job search facility is the best and biggest in the UK (with 357,584 jobs online at the time of writing). However, over half of the jobs seem to be pullers, which are merely fake job adverts written by Reed consultants to attract new candidates. It is important that jobseekers bear this in mind when using Reeds website, as it takes a cunning eye to separate the genuine jobs from the dummies(the clue is to look for lengthy job descriptions with specific details). The actual search facility is easy to use, and better than many others that I have tried. There are a number of criteria that can be included in a search, such as specific location (as opposed to many sites which only let you search by general area), salary range, job type, and keywords. However, unless youre willing to trawl through hundreds of listings, you will have to be quite specific. ~*~ Conclusion ~*~ As far as recruitment consultancies go, Reed is fairly middle of the range. I found the service was of a very high standard when I was the recruiter, but it was a bit slapdash when I was the jobseeker. I think it is a tendency of recruitment agencies to pander to their clients needs, and to pay less attention to the requirements of the jobseekers, and Reed is particularly guilty of this. Recruitment is a dirty game, and a lot of people get taken for a ride by agencies. Just take everything recruitment consultants tell you with a pinch of salt, and dont be afraid to stand up for yourself!
I have used the Reed Employment service once through their one of their high street outlets but have used their website many times to check for jobs and I think they are a pretty good company to go with. Being well established is their first key selling point. This means that more companies will approach them to advertise jobs because they have a bit more status within the employment market. This in turn means more job adverts for you to look at and more employment opportunities from one place. The online site is very useful when looking for jobs. Currently it has.....wait let me look......272,471 job vacancies in the UK which is pretty high if you ask me. The site is separated into different sections, the key one being the search facility which can be done by a specific work, an area of employment or an area of the UK. Then it gives you choices to which jobs are available and then you can select them to find out more and you don't even have to register.....yet. The jobs advertised can vary their information. Some may only say 'bar staff wanted' whereas others will give you the full spiel, tell you the benefits, training, pay, what credentials you need etc. Then if you want to apply, you need to log in. I've used this before although I didn't get any response whatsoever, even just to say we are looking at your application. The other good thing about the site is the Career Tools Menu, where you can get help with your C.V., looking for extra training that you can do and find out other careers advice. I have also been to their Manchester branch to apply for a job that I found in their window. I took in my C.V. and had a discussion with someone about it. She was very friendly (probably just to get me the job and some extra commission) but she helped me a lot with my C.V. and as the stages progressed, I got a job interview with the company and she helped me with what I should be saying in the interview. I later discovered that Reed Staff only get commission if people stay in the jobs for more than 6 months. So they do really try to encourage you to enjoy the work, and if not they will try to find you a job that you will enjoy or at least last the 6 months in. They are a free service for people looking for jobs which is good. When looking for a job, you want to be looking in the right areas and it's better when you have the right help. Reed do really help you out and get you a job that would suit you and the number of vacancies is huge due to their status within the market. Use them when you job hunt.
I hate agencies most of the time - I've had a lot of bad experiences with them - not getting paid, getting paid late, getting messed around, them not getting back to me, etc, etc. But Reed.co.uk are very different. I must stress I'm refering to the web site, NOT to the bricks and mortar agency. For all I know, the agency could be just as good, but since I have limited experience with them directly I would not like to say for sure. The web site is wonderful however. The site is not the same as the agency - it lists a huge number of jobs, but they're not always handled by Reed - some of them are handled by other agencies, some of them are placed by employers and when you apply the application gets sent directly to them. Some others are handled by Reed. I use them to look for IT jobs and Customer Service ones. I have browsed some of the other categories out of desperation from time to time - some of them, such as retail for example, tend to not come up with a massive number of results. Their IT and Customer Service job listings, and their Communications ones, are usually several pages long though. You are given a decent amount of search options on the Reed.co.uk site - you can search by area (using either postcode or town name and a radius around it) and by job type, number of hours, and salary. If you are looking at the lower end of the spectrum then sometimes you get presented with jobs that have been mistakenly placed with an hourly rate instead of a yearly salary, (you search for less than £10,000 per anum and get something paying £15/hour), but that is only a small issue. The site is pretty plain and easy to navigate. It works well in all browsers I have tried it in. Once you find the right job, the procedure is simple is simple. The first time you use the site you have to fill out a profile (which can take a while as they ask a lot of questions), and are given an option to upload a CV as a word document, or to paste your CV into a text field. That CV is saved, and when you want to apply for a job you are asked if you wish to use that CV or upload a tailored one. You are also given the chance to type out a brief covering letter. Reed.co.uk recommend you use a tailored CV for each application. They do sometimes try to persuade you to try out CV writing services through advertisements on their site, and they also have a special section with job hunting tips and little quizzes such as 'test your interview technique'. I have tried these out, I don't think I learned much from them to be honest, but they are comforting to try out before heading off to an interview. Once you have applied for a job you will get an email confirming the application. I have had a lot of success applying for jobs through Reed - usually, if they are handling the vacancy then they email or call a couple of days after the application, and then conduct an interview over the phone. If you are successful there, then you have to go to one of their offices and sign a few bits of paper then start the job soon after. If they are not handling the vacancy, then one of their agents will tell you who is, and put you forward if you agree to it. Reed.co.uk has a job search feature that allows you to set up to three different sets of criteria, and they will email you when new jobs come up. They do delete registrations after a set number of days of inactivity, but they email you to warn you about that. I like the Reed.co.uk web site a lot. I almost always find my jobs through there, and get a much better response from them than I have from other sites such as Totaljobs. If you want to work in IT, Customer Service or Communications then I highly recommend them. Even if you work in another field, they serve them as well, and have special sections on their site for some of them, so it is well worth a look.
In early June I handed in my last University assignment for the year, but my joy and sense of freedom was short lived ? I had to find a job for the summer. So, having dedicated a day to updating my CV (or perhaps two, these things can?t be rushed? well, that?s the excuse I gave my husband, anyway) it was on the following Monday that I actually got around to contacting any agencies in my search for work. My original plan was to dress smartly, grab a handful of CVs and trek around every half decent agency in the area for the next few days? It was only on the offchance that I thought I?d check out a job website or two first. www.reed.co.uk was one of the first that I came across, and I found it easy to register online, their search facility was straight forward and I could refine my search to a very local area. I?d soon sent off my CV for three jobs that?d caught my eye. I didn?t stop here, though, I visited the websites of all of the usual suspects, Blue Arrow, Brook Street, Premiere, and lots more ? I found jobs that I was interested in on most sites and sent my CV off into cyberspace on each occasion. Imagine my surprise ? I was still on the computer, applying for jobs, when the phone began ringing. It was Reed ? they?d received my application for a job and would like to invite me in for their test and interview process. Unfortunately, I hadn?t realised that the job was permanent, so obviously no good for little old student me! Still, I was impressed with their speed in contacting me. I was also happy to note that they were actually advertising ?real? jobs on the internet, not just ?pretend? jobs, or positions that have already been filled, just to entice people to register with them. It was only about an hour later that the phone rang again. This time, the inter view was for a temporary job ? in the evenings in fact, so it would fit in perfectly with my studies if I decided to keep the job up into the next University year. ?Great?, I thought, as less than three hours after applying I was actually sat in the branch taking their tests and filling in their forms. It took a couple of hours to run through everything, the tests and forms and face to face interview, etc. But this is normal for most agencies. However, they offered me the job on the spot (and yes, I am a little smug about that!) So, just to clarify what happened here ? I sent my CV off in the morning ? Reed rang before lunchtime to invite me for an interview ? they offered me the job at around 16:30 in the afternoon. Result! When I commented on their speed and efficiency (I WAS pretty pleased at the time) I was reminded of the Reed motto ? ?where the right job looks for you?. I?ve always considered these things to be more a case of advertising than actual company policy, but in this case it turned out to be true? At this point I still hadn?t heard from any of the other agencies I?d applied to, and I?d contacted around about half a dozen so far! In fact, it was several days before any of the other agencies got in touch with me, and one particular agency took over two weeks to contact me for the first time! Of course, there was one drawback to my marvellous new job ? it didn?t start immediately. My new best friend at Reed warned me that it might take anything up to a month before I could start my new job. Shame? Actually, I was pretty ecstatic that hubby couldn?t complain that I hadn?t found a job ? but I?d still get a few weeks off. It wasn?t MY fault that my job hadn?t started yet, after all! I should?ve known that these things never work out how you expect them to. The very next day, Reed rang to offer me some temping work stuffing envelopes for the large telecommunications company which is right opposite my house? The two days work originally planned turned into a couple of weeks of soul-destroying envelope stuffing. It wasn?t so much the boredom of the job that got to me, I?ve done worse jobs, it?s what I was stuffing into the envelopes that caused me such pain! You see, the telecommunications company that I was working at was running an enormous competition at the time in conjunction with Metro ? giving away trips to Euro 2004? Can you imagine how soul-destroying it was for a football fan who?d have given their right eye to have been at Euro 2004 to be stuffing other peoples tickets into envelopes all day every day? The temptation to stick a couple in my pocket was immense, it?s just lucky I?m such an honest person! Still, the envelope stuffing lasted nicely until my start date in my ?proper? job. That?s not to say that it was without it?s problems, however. I received my first time sheet and faxed it off without a problem, so my first weeks wages was paid into my bank on time. However, since that point I never received another timesheet, despite numerous phone calls to Reed, so didn?t get paid for weeks afterwards. Nice when I eventually got paid a lump sum, of course, but not so good when you?re relying on the money just to get by. In my initial interview I?d been handed a booklet to read about my new job ? it was pretty frightening stuff, actually, listing all of the things that would get me fired if I did them! It seemed like every paragraph ended in ?this could result in termination of your contract?. Still, I tried not to let it put me off, and I?m happy in my job now ? two months later. Of course, not every contract is the same, some are better than others, but mine is fine. H ;owever, this opinion is about Reed itself, not my placement, so I?ll get back to that. The branch that I work for is at St Albans in Hertfordshire. When I first visited the branch I was impressed at how pleasant and friendly the staff were, and that?s continued. Every time I call they know exactly who I am as soon as I give my name. I like that friendly service, and it makes me feel like it isn?t a problem for me to ring and ask them anything I need clarification on. In fact, it really isn?t a problem at all, the staff at Reed have never been anything less than totally friendly and helpful to me. I feel like I matter to them, as a person, which is something that I?ve found very rarely in employment agencies before. That?s not to say that my employment has passed without a hitch! Timesheets have been an almost continuous problem. Either I didn?t receive them in the first place, couldn?t get them signed off or Reed didn?t receive them when I faxed them over. I think I was probably only actually paid on time two or three times when I was using paper time sheets. However, I have now switched over to their internet based timesheet system, which is far, far superior. So long as I complete my timesheet in time, I just need to pass it to my supervisor, who authorises it and passes it to Reed, and the jobs done. No faxes to go astray, or chasing to make sure they?ve received it. Marvellous! Still, I have to say that even when I was having problems getting paid, Reed have never been any less than helpful when I?ve called them. This even involved sending one of their own staff into the telecommunications company I?d been working at to get my timesheet signed, once I?d finished working there. This really was above and beyond the call of duty, especially as I only live a cross the road, but I?ve always found that Reed will go out of their way like that for their temps. The time sheets themselves are a little confusing, however. The part where you fill in your hours is very straightforward ? that?s not the problem at all. However, there?s a couple of boxes above this where you can fill in how many days you needed to buy lunch at work, and how many miles you travelled to get to work and back. This wasn?t explained to me, so I just ignored it to start with, however, I soon found that if you fill in these sections it has a very positive effect on your pay. I?m not sure exactly how it works, but Reed have in place a system where you can get a tax rebate, or something similar, for travel and subsistence. Therefore, if you fill in this section (truthfully, of course) you?ll get more money! Every problem I?ve ever come across has been sorted out with the minimum of fuss on the part of Reed, and the minimum of effort for me. I only recently noticed that I was on the emergency tax code (it took me several weeks to figure this out) which I shouldn?t be as a student. It was only a day or two after contacting Reed that I received the relevant forms, and less than a week after sending them back that I got my tax rebate, and full pay (without emergency tax code). Now that?s what I call efficiency ? I know how much trouble I?ve had getting tax codes sorted out in the past, but Reed just got on with it. Of course, no working relationship can be totally without friction. Personally, I was annoyed to discover that the other trainee who started on the same day as me, to do the same job as me, was getting paid significantly more than me. I complained to Reed, who contacted the HR department at my assignment to ask for more money for me. This was refused, as I don?t have the same past work experience as my colleague. I couldn?t dispute this ? so basically decided to lump it and carry on working there. As a temp working for Reed you?re entitled to holiday pay, maternity pay and sick pay, after a qualifying period. Basically, you have to earn it before you?re allowed to claim it! However, booking holiday, calling in sick and requesting holiday pay are all extremely straight forward and usually accomplished with a single phone call. But, I?m sure there?s just one thing that you?re really interested in, isn?t there? What about the money? Well, I can tell you that the usual rate in this area for envelope stuffing is £6 ph. Not great money, especially when you consider that you can get paid more than that for cleaning in Hertfordshire. I?m on a pay rate which is very slightly higher than that for the accounting-type job that I?m doing at the moment, but not much! Unfortunately, my contract stipulates that I?m not allowed to discuss my wages (I got into trouble for that when I found out what my fellow trainee was being paid) so I can?t tell you exactly what I?m paid at the moment. Still, it?s enough for me to get by on, and it?s certainly not a bad wage for a temp in this area. When it comes down to it, I?m happy in my job and I?m happy with Reed. Yes, there?ve been a few hiccups along the way, but all in all I?m happy to recommend Reed as an employer. They?ve been pretty good to me! Capital letters courtesy of: http://www.chuckleweb.co.uk/fixit.php
During my current job search I think I have become a bit of a guru on recruitment websites. Being a large recruitment company I am sorry to say that they are not the most user friendly - but if they listen to feedback they could make it much easier. I found that you could not take multiple selections like you can with "In HR" ie you could only choose one industry type of salary band at any one time. So having to go out and in the site take so much longer. Quite often the details on the site are on explicit enough, as I appiled for a UK wide role, based from home, flexible to travel - but I did not get past the first stage as I did not live near Birmingham - alot of time and trouble wates there. Having also registered on "Go Jobs" and "Total Jobs" I also find Reed to have the lowest sucess rate at getting back to me on any application. So Reed - you could be more user friendly
I was looking for a job in London. Previously I had worked in the insurance field but decided to have a change and look in the accounting field. I rang around a few agencies and explained my position. I was looking for a job in accountancy but I had no work experience in this field, however I am willing to start with any kind of work. You can imagine how I felt when some of the agencies treated me like dirt. I was not expecting £50,000 a year but you would have thought I was asking for the end of the world. Then I talked to the people at Reed and they were wonderful. I explained my predicament and they explained that my wage would be lower than what I was on. I replied that this was fine and expected. I went over to their offices and sat a couple of tests on the computer. Great fun - not, and the results were terrible to me. But the staff said no they were fine and they would now see what they could do. In the next couple of weeks they rang me back with a temporary job, which is what I wanted. I worked in this job for over 9 months and left to travel overseas. A bonus was that a Reed staff member visited every week with our pay sheets, and to talk over problems. I do not think that this would happen in every circumstance though but the firm I worked for had a lot of Reed temporary workers. The whole time I was with Reed, I never had any problems with my pay going through. I love the way I accrued holiday pay which I think is better than the way a lot of agencies do it than by including it in your hourly rate. But on this point I think the way you have to work for 3 months to start accruing it is not fair. Especially when you are temping and work changeover can be frequent. I also found Reed good to deal with when I brought up the issue of a pay rise. I was asked why I felt I deserved one, I explained this, and they sorted it out within a couple of days. I would recommend R eed. They have a huge selection of jobs. I have looked on their web site which I found fantastic. A great selection and really easy to use. Also the opportunity to add you CV is so handy. The response time is good as well
My first visit to Reed Employment was very nice. The staff were all pleasant and helpful and I sat 2 word processing and data input tests. They took my application form and told me they would be in touch when they had something suitable. I work in an area with a lot of call centres and they assured me they would be able to get me into a job within a few weeks. 3 months later I called the agency to find out if they had any suiable jobs for me yet - Apparently I was on their computer system as 'not currently looking for work' so they weren't looking for anything. An error on their part which had possibly prevented me getting work. After another 2 weeks I was called to say they had got me an interview in a call centre. I had the interview and got the job. Reed pay your wages weekly straight into your bank account. Rather they are supposed to. I filled in time sheets at the end of every working week, got them signed by my manager where I was working and faxed them back to Reed. Sometimes I had to wait 3 weeks at a time to get paid. After 3 months of this I went on maternity leave and never returned to Reed - Although they have frequently sent me mailshots asking if I am interested in returning to work for them. I would not recommend Reed employment to anybody. The agency seems to have a good reutation but a lot of people I know have had problems with them , it's not just a problem unique to me.
When you go into an employment agency to seek work it’s a constant battle of prejudices and in most case the prospective employee will find it hard to fit the clients expectations. Reed at the top end of the market who mostly supply clerical white collar staff are the most picky and definitely favor females for the office environment as has always been traditional,say as a girl seeking industrial work. Living in Northampton that stands 17th in the top 20 areas of over subscribed asylum seekers towns (The other 126 are London boroughs) the temp scene is very competitive with over 50 agencies in the city bowl alone. Sadly some of the more independent ones are sub contracting labor twice so they can take on illegal workers on lower wages at our big Blue chip companies under cutting the local job seekers who face many other prejudices. I have tried to register with Read twice now and both times I have been knocked back purely on my ambiguous references as I have done lots of travelling. The staff are very smart and well dressed and you definitely get the feeling they see themselves catering to the upper end of the temp scene and if you don’t meet those stats you wont get a look in. I have good word-processing and computer skills, yet I didn’t even get one call after a three-hour registration. Alfred Marks, now ADECCO offered me some on going work which wasn’t as sexy as they told me, (stuffing envelopes) which for more than one week is not possible in my less than vacant mind. As I turned down that job they have never offered me further work since even though I have been in frequently. If you are an agency pro then you will know exactly where im coming from, but if you’re a virgin be prepared to receive a lot of s***t, especially from Reed and the more up market set ups. The main advantage of agencies in the old days was that you could pick your work pattern around college in the hols as well as getting t he money to live on. Now they are way too picky and are only interested in the 18-30s on the hole. Saying that though the money has gone up radically since the minimum wage has been pushed through, although I think the massive increase of asylum applicants that are here now is deliberate by Blair as a concession to big business so they can carry on a spot of exploitation here and there.