Grass Roots Group Mystery Shopping

I've had a positive impression of Grass Roots so far as a mystery shopping company and, totally depending on your approach and in combination with other money-saving activities, it can be a little side-earner and good fun, but it's probably not for everyone depending on your lifestyle and what interests you. ********** What is Mystery Shopping? ********** This is the only real way that companies can assess the service that their employees are offering to customers. If a manager within a company informed a branch that they would be in the week later to assess everyone's service, of course everyone would be on their best behaviour and it wouldn't ...  Read the complete review

I have been mystery shopping for over two years now, and grassroots are my favourite company to work for. While grassroots are small in comparision to some other companies, they are able to offer a better service because of this. Grassroots seem to have under 10 clients, and for this reason usually a shopper with them will only get two or three jobs per month. Most of Grassroots jobs pay £10-£15 fee, plus a reimbursement, which is better than any of the other companies standards. A typical job involves visiting a bank or shop, taking note of the surroundings, then asking designated questions of a member or members of staff and recording their ...  Read the complete review

I have worked for grass roots as a mystery shopper for a couple of years. A mystery shopper is someone who does visit an establishment and check out how they are performing this relates to décor, tidiness and customer service. You never reveal your identity just submit a report once you have evaluated the business. I do about one assignment a month which often I don't need to purchase anything so get £10 paid directly into my bank account although I did complete one a couple of months ago that required me to visit a high street electrical retailer and had £5 to spend in store as well as an £8 payment. I thought it may be useful to ...  Read the complete review

Well, today I became a Mystery Shopper so I thought I would tell you all about it. It was great - who doesn't want to be paid to shop? Although it's not as simple as that! There is much more to it than meets the eye...... The assignment I did today was for a web-based company called Grass Roots. Going back to basics, a mystery shopper is a person who vists a shop/bar/restaurant to monitor the level of customer service received. There is no point having great products when your staff are not doing their job properly and giving good customer service. Everyone knows if the big boss is in town the staff will always act as if they are perfect little angels. BUT, ...  Read the complete review

I have been a "mystery shopper" for about 7 years now, and do work for a number of mystery shopping companies, including Grass Roots. First, for those of you who don't know, I will give you a little information about mystery shopping in general, although there is a category for that as a review on its own, so you can easily find more detail on dooyoo..... It is no good just offering a good product, or just offering the cheapest price in town - customer service and ease of use are incredibly important. If you provide shoddy service, rude or inefficient staff, or can't provide the items you promise, then your customer may well look ...  Read the complete review