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Employment at McDonald's Restaurants

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71 Reviews
  • horrible managers and customers
  • the time goes so slow
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    71 Reviews
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      27.11.2013 19:15

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      McDonalds have just recently taken me on but until I read the contract it is a zero hour contract which they phone you up to get you go in( so you don't go in even though they have given you hours) and I didn't get paid the second because they didn't have my bank details but yet they paid me the first time so how they didn't have my bank details I do not know

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      24.09.2013 21:27

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      Experience at McDonalds.

      I remember, when I applied to work at McDonald's. I was super nervous. I was tempted to just skip and never go to the interview. Finally I decided, why not? I might as well see how it goes. The interview was chill, just some chatting about pretty much anything. The store manager was a nice guy, he called me about 10 minutes after the interview was over and asked if I wanted a job. I said yes, but was still pretty nervous.

      That all was over a year and a half ago. Now, I'm in the process of becoming a Crew Trainer and love going to work everyday. You never know what's gonna happen. I've met so many people from here many I call my close friends now and hang out a lot. I even consider McDonald's to be a better family than the one I've got. It has raised my self esteem, and has given me a direction as to what I want to do with my life.

      Sure, the pay isn't the best but it's not awful for a teen job. I started off at 7.25$ and now I currently make 7.65$ an hour. Yes, it's not going to pay your way through house payments and such. But a good part time job to keep you going.

      There's a lot of bullshit that goes on though. You see drama between crew, and drama between managers. You almost never get off at the time you're supposed to because you may get busy or someone will call in/be late. You may have to do your work and someone else's. It happens. You'll have to get over it. But no matter wha, do not get into fights with your managers or other crew. It's a bad idea.

      All in all. It's been a great experience so far.

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      06.08.2012 22:17

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      DON'T WORK HERE.

      Working here was so awful that I only lasted in the place for four months!! My main problem with the job was the rubbish training (this was because they didn't have 'enough' staff on). I got placed in the kitchen which is awful I'm covered in scars from my burns, and only got trained doing a few things meaning I could not handle the station by myself and had to have other people all the time to help me, usually the employers who was with me just walked off whilst I got a order through I couldn't do as in all of four months I never got proper training and was usually used to mop and sweep the kitchen floor most of the time.

      The next thing that was awful was the shifts, I put down my availability and I was only given one shift a week, which I know you only get a few to start with but surely after four months working there you should get more than one shift.. I've known people who worked at other McDonald restaurants in my area who work about 4 shifts a week and they've been there about a month!

      Oh and not to mention some of the managers and staff trainers, on my first shift I got shouted at for not doing something 'perfect' even though I was there for an hour. They honestly treat you like absolute shit and look down on you even though some were absolutely lovely and helped me when others didn't.
      Even some of the crew members were stuck up their own arse thinking they're better than everybody else even though you're on the same level.

      The only advantages of this job is that you get discounts, free meals (which you sometimes go off) and the pays okay.

      Overall I'm happy to have got a new job and left this place.. it's like hell! It's not worth the endless hours on your feet, doing everybody else's job and getting constantly burnt! I would NOT recommend to work here at all.

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      01.08.2012 05:27

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      You'll ask me if I really don't like the job why would I spend three years. Well when you don't have better you go for best or if you don't have best, will choose bad one.I started in 2009 and then worked as Crew Trainer. Even though my store manager was intersted in to make me Manager but at the end job is not worth it. Crew get paid 6.10/ year over 22 and as Crew Trainer I was getting 9p more then normal staff. :) Funny.Even you'r Manager you still running on floor and checking burgers.

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      18.07.2012 10:12
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      Hated it. If I could give it 0 stars I would! Seriously...don't do it!

      I was planning on working at McDonalds for six months so I could save up some money to go travelling. I thought I could handle it because it was only for six month but my god, I have never worked in such a disorganised, rude environment.

      On my first day one of the managers, before even introducing himself or saying hello, shouted at me in front of everybody for not having the correct shoes on even though the people at the orientation never properly explained to us what kind of shoes we needed (I wasn't wearing ridiculous shoes either, they were flat, black, closed toe with quite a high top).

      It didn't get much better from there. I was working in the kitchen but wasn't really given any proper training, just shouted at to do things without being told how to do it or where to find/put things.

      What I really, really disliked though was the way they did the schedule. My online schedule never worked properly despite telling my manager about it and even if it had I don't think that would have made a difference. They only make the schedule the week before and there's no routine so you can't plan anything. And the schedule is never right anyway, some days they get you to stay with no explanation or even asking...someone just never comes to take over your station.

      In conclusion, the managers are rude, training is non-existent, it's impossible to have a life outside McDonalds oh and the pay is awful.

      I worked for them for a couple of weeks until I got offered another job then I was out of there as quick as possible. I didn't mind the work, it was tiring but that's ok, that was what I expected. I didn't even mind the shouting, I've worked in a kitchen before and the chef would scream at me if I made a mistake. What bothered me was the shouting without any previous explanation of what I should have done.

      I don't know if all McDonalds would be the same as this, maybe just this franchise is particularly bad.

      Seriously, don't work for McDonalds. You can definitely find something else, look for agencys and go through them. As soon as I started properly applying for jobs I had one at a call centre almost immediately. It's so much better.

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        11.07.2012 10:15
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        A model business...

        I feel like I'm in an AA meeting right now! "Yes, I like McDonald's - There; I said it!". I know it's socially unacceptable and I probably wouldn't tell anyone at a dinner party (not that we have many of them), but I think it's a really well run business. My job keeps me out on the road a lot, so I have vast experience of the Golden Arches and am well placed to make a call on this.

        Why do I love them? Well, there are a number of reasons, but here are the top few...

        1. Coffee. Yeap, as simple as that. McDonald's coffee is as good (in my humble - non connoisseur) opinion as Costa, Starbucks or anywhere else - and it's probably about half the price!

        2. Chicken. McDonalds is about the only mainstream restaurant chain in the UK that sells only responsibly reared Chicken - and again it is far and away cheaper than anywhere else that sells ethical Chicken. If you, like I, still have Chicken based nightmares after Jamie Oliver shocked the nation, this will be very welcome news!

        3. McFlurry's. I know I'm out on a limb here. They can be hit and miss, but when they get it right ohhh...do they get it right. At the moment they have hit the Jackpot with a Twix McFlurry which is better than both Twix and McFlurry in there own right.

        I could go on...

        the restaurants are spotless
        the loo's are well maintained (including eco flush)
        the staff are polite

        It does have it's down sides, don't get me wrong. I know I, and most other people I know, can cook a better burger than McDonald's - which for a burger chain ought to worry them, but it isn't about that. You know what you're getting in Maccy's and for what they are I honesty think they are great!

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          09.05.2012 14:53
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          Ok for part time work in the short term

          I worked in McDonalds when I was 17 to earn myself some money whilst going through college. Before I started I was absolutely dreading it because of the reputation of people who work there and it was also my first job. It wasn't as bad as I was expecting but I wouldn't exactly recommend it as the best place to work either!

          The majority of the staff who worked there were lovely and really tried to make me feel comfortable and welcome in my new role and a lot of them were my sort of age which made it a bit easier settling in and having a laugh at work. Also, you get a discount card once you have been there long enough (3 months I think which I didn't manage!) and free meals on work breaks which I thought was a plus point as I love McDonalds food! The main attraction to me though was how flexible they are with working hours around you and your commitments and would definitely say they are one of the best employers for this.

          Despite all these positives, I hated the uniform for a start as it was very unflattering! But the major thing I couldn't handle was the way the managers and customers treated us. Both just talk down to the normal crew members and I just found it completely degrading. For this reason, I didn't last long in my employment at Mcdonalds and left after 3 weeks! I found another retail job straight away which I much preferred. A point to note though is that other employers do seem to value the fact that I have worked at McDonalds and are always interested in this at interviews because I think they know how hard it can be to work there!

          Overall, I would never recommend McDonalds as the best place to work, but it is a good job if you are looking for flexible part time work just for the short term.

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            13.11.2011 22:44
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            An average place to work, dependant on colleagues

            I've currently been working at McDonald's for 12 weeks or so, and to start off with, it is not as bad as people think. The employment there comes with it's benefits. For instance, being a teenager, everyone there is my age. We have a right laugh, it makes the hours fly by easily. There is always work to be done, there have been few times I've been stood with nothing to do. It is very easy to move up the career ladder, Crew member -> crew trainer -> shift manager, all possible in 2 years. The pay is so-so, probably not worth he amount of work I do.

            the disadvantages however come thick and fast - the CONSTANT burns, from grills, fryers, spitting oil. Jesus, every 10 minutes. Secondly the people - While I don't want to enhance the stereotype that every who works there are mindless drones (in fact most of them are just part time students studying for degree's.), but there are a few "lower life forms" that will stare blankly at a piece of processed cheese for hours wondering what secrets it holds. A meal allowance? sounds sweet. Trust me, it is the main perk of the job but after a week you'll never want to eat it again.

            Good place to work? Yeah as a stepping stone, or a part-time first job. A career? I'd rather cut my own eyes out with a 4:1 spatula.

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              09.09.2011 23:11
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              Only work here as a last resort

              I first applied for the job as my previous job was casual labour, and the hours were difficult to manage around college. I figured at a busy place like McDonald's, although the pay won't be generous, I could pick up some extra hours and earn a bit more cash. Surely it can't be as bad as everyone says it is? Ha.

              The woman who interviewed for my first interview had no people skills at all. She was the first assistant manager and made me feel as if I had done something to offend her, and went away feeling like the interview had gone terribly. I later found out she was like this to everyone, even customers. I have no idea how she is the position she is today.

              My second interview went better, the woman this time was much nicer. I got my uniform, found out my hours etc. When I started, it was overwhelming. Instead of being put with a crew trainer like new starters are supposed to be, I was being trained on front counter (tills) by a lovely person who told me that they were hopeless on front counter as they were normally in the kitchen. I feel this is unfair, as the crew trainers are paid higher wages than crew members. It is not a crew members job to train staff.

              Managers often expect newer staff to be more trained than they are, but are incredibly reluctant to rotate the staff in different areas.

              Managers have a problem with staff shift swapping, but the schedule is rarely up on time. The system for booking holidays is good, and one thing I will say is that they never seem to say no time off when it is booked (unless the schedule has already been done), but a lot of the time even when booking just one day off, you are not given any shifts that week. I am also often given shifts the are outside of my availability, even though they have it.

              A lot of the time, managers think that bending the rules to suit them (e.g. selling burgers that have been there too long) is okay but forgetting a name badge is unforgivable.

              Customers seem to think it okay to talk to you like dirt, simply because you work here.

              Overall, this is not a nice place to work. Needless to say I am looking for another job.

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              09.09.2011 19:11
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              Great for a first part time job, not a long term career

              So basically I decided to apply for McDonalds because I was in school holidays and had nothing better to do, no where else was hiring so I thought I'd give it a go.

              After receiving an email saying I'd been selected to the group interview, I turned up along with 15 others. (There was another group too, so 30 people in total). I then received another email two days later saying I'd been asked to a second interview. This was pretty much just saying when I'd be able to work, the expectations and so on. Turns out five people had been selected out of the initial 30.

              Three days later I turned up for the initial induction, the manager who did this with us was really welcoming and all the other staff were friendly. I had my first shift three days later. At first it seemed all so overwhelming and I wasn't sure I was going to be up to the standard of the other crew members (as stupid as that sounds). You all get a crew trainer who basically stand next to you telling you what to do until you're able to manage to a decent standard on your own.

              I count myself lucky it's a small McDonalds off the high street in my town so it never gets particuarly busy and shuts at 11pm anyway. I do feel sorry for those who have to work at the larger city ones or drivethru's for that matter.

              From reading other reviews I find it amazing at how some of the crew members have been treated, the managers are all extremely welcoming and helpful at my store. They appreciate the fact it takes time to learn things and although I made and still do make errors they don't get angry whatsoever.

              They're always asking us if we're all okay. The business manager even said to me "you always look a bit worried when you come into work, you're doing a great job, so you don't need to feel like that, remember I chose you over seven other people for a reason!". And went on to joke about how other crew members standing next to me were rubbish to begin with and now look at them.

              To date I've only had a handful of annoying customers, and as soon as you tell them you're a trainee they brighten up! They're also fun to have a laugh about with other staff. I messed up one man's order and he said "you get away with it seen as you're smiling!" - the franchisee of the McDonalds I work (and four more in the area) was standing next to me and just laughed (had my group interview with him - don't think you could ask for a better guy). He often comes in and helps out too, he started off as a part time team member so he knows exactly what it's like.

              Although the pay isn't great, I'm working around 11 hours a week and getting close to £100 every two weeks, which in the eyes of a 16 year old is amazing, considering all I have to pay more is clothes and going out etc. They're also flexibile on when you want to work (not sure if the same goes for all McDonalds).

              Only thing I don't like is they don't want you on your break during the busiest times 12-2, 5-7. So a 8-3 shift, they often ask you to take your break at 9 or 10, meaning you only have to work an hour, break, then five hours with no break. But I guess that's understandable seeing as most places would expect you to work five hours with no break. And you are allowed a drink break/toilet break whenever you need it pretty much.

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                30.08.2011 00:40
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                It is a stressful job, but the staff make it all worth it!

                I've been working at Mcdonalds for roughly a month now, after being offered the job 3 months ago but still being at school and not being able to work. I work at an Airport Mcdonalds which is 24hrs and with over 200 staff in total it is very busy! I am 16 and about 80% of the staff are aged 16-20 and all unbelievably friendly and understanding. In the holidays they give you full time work as it is the busiest periods which is great because you can earn a lot of money. Due to working in the airport i am on £5 per hour, and £6 per hour 12am-6am.
                I roughly get paid £200-£300 per fortnight at the moment, and will be doing part time when i start sixthform in september. Every crew member and manager i have are lovely and helpful.
                The job itself isn't very nice as the customers feel they can treat you like dirt for working in Mcdonalds, but it really is the staff that make the job worthwhile.
                Mcdonalds are very good with hygiene and have separate cloths and chemicals for everything and everything is washed thoroughly, and the floor is mopped roughly 3/4 times per day.
                It is easy to get time off, using their 'OurLounge' website to book time off, it is usually accepted, and i have booked 4 days off in a row without any problems, and once slept in when i was on a 5am shift, and told it was no problem and just to get in as quick as possible which i got in for 6am.
                Working here has given me more confidence to talk to people, and has toughened me up from dealing with difficult customers, you just can't take their comments or complaints personally otherwise it will get to you!

                The only disadvantages are:
                The early starts(due to it being open 24hrs) I am usually on 5am shifts.
                The customers! who will moan about everything and anything even if the fault is there own(i.e. changing their minds)
                You usually will not leave on time, due to your till being counted or having to stock up the front counter, you can be there for up to an hour or two after your shift ends, unless you tell them especially that you need to leave early/exactly on time for an appointment or if you are busy.

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                18.08.2011 22:08
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                If I could give this 0 stars I would.

                Well, I was sick of being bored all of the time over the summer so I started hunting for jobs, so when I came across the McJobs website I was quite relived that my local restaurant was hiring. I filled in the online application and thought nothing of it until a few weeks later when I received an email offering me an interview later on in the month. I went to the interview which was fairly straight forward and was invited back for an interview the next month. Once again it was an easy interview in which I was given a choice of red or green questions. After being told that my availability was unsatisfactory as I was at college I was told to come back as soon as I broke up. I rang them the day I broke up and a nearly a month later I had another email asking me to come back for an induction day, a month later. After three months of being told not to apply anywhere else I was gobsmacked at the things they talked about in the induction, this place seemed like an amazing place to work, I was going to be full time over the holidays and reduced when I went back to college... How wrong could I have been?

                Nearly another month later I had a voicemail which told me of my shifts, one of which I had missed thanks to my signal. I was apologetic and they were fine about this so I came in for my shift the week after. The trainer that was on was okay with me as I was a new starter, however, the rest of the crew was completely and utterly awful! I was being trained on grill which seemed okay seeing as it was my first shift. However, because it was a busy day I was expected to know everything without being trained, so that led to a rollocking off the managers and the rest of the crew when I was unable to adhere to their impossible standards of speed. After another week I was offered a two and a half hour shift which was to last me the whole week. I went in to work, my training had been dropped and they had taken a third of my pay off me for no apparent reason. I was screamed at all day again. I mean I know I am going to be working my whole life with people I do not get along with but the mallace that comes out of these people... Is utterly unreal.

                I heard that franchises were bad but this from a company store! I have always had a good work ethic but you have to have the ethics of a spoon to work in a place that offers this kind of 'food' to people, the place is awful. Also, I have been told that my hours are to be dropped next month.... How much lower than two hours can you get? It ain't worth the ten pound a week to work there. I am point blank quitting tomorrow and I will never step foot in that place again.

                If you want a job, don't even look there. If you want experience, volunteer and feel as if you're putting something into the world.

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                  05.08.2011 13:49
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                  do yourself a favour and look elsewhere for a job.

                  I've worked for Mcdonalds for over 2 years now. I applied for the job because they had vacancies and I just needed something to support myself while I'm at college. Lo and behold, I got asked to attend an interview. The interview wasn't difficult, he just asked me if I can get to and from the restaurant and what days I could work and I was in.

                  My first few days at work were very hard, they expected me to learn the ropes far quicker than I was able to and they got frustrated with me over it. I found the other staff very unwelcoming and rude. I tried my hardest to do what they expected from me and make an effort to be polite to other members of staff but I just got it thrown back in my face.

                  Scheduling was ridiculous. I'd go for weeks without being scheduled for one shift which meant I was short on money and by the time I got back to work, I was rusty with procedure which caused them to get frustrated with me again.

                  I got moved onto a better job in the restaurant and I felt better about what I was doing. Scheduling was still horrific, I'd turn up for work sometimes and then be sent straight home because they'd made a mess of it. Managers started treating me like dirt, maliciously calling me names and shouting at me over things I didn't do. I started dealing with customers more who I was trying to help but they assume that because I work here, I must have no brains and it must be ok to treat me like muck.

                  The most recent play up is the store have just had a complete revamp meaning that there were no jobs for me so I booked this time as a holiday. I haven't seen a penny of my holiday pay and I was due to have it three weeks ago. I have told the manager that deals with it twice and both times he said I was going to get next pay day. Still no sign of it.

                  I'm fed up of my job and I feel like I've taken too much now. I really do not recommend working here. I hear of problems from other workers, it isn't just me these things happen to. You have to really kick ass if you want respect there when you should already have it.

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                    06.02.2011 17:46
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                    if I had the choice i'd give it minus several stars, can't wait to leave.

                    I began working for McDonalds shortly before christmas, because they were one of the few places in my area hiring and I desperately needed the money for christmas presents etc. Being 17 the pay was only £4.35 an hour, but I thought it would be worth it. Wrong.
                    Initially I did find the job reasonably enjoyable, they were giving me 8 hour shifts on saturdays which was what I had agreed to at interview, and the staff member training me on tills was really friendly. However, as soon as I'd done about two shifts they dropped the training and left me fending for myself, feeling useless if I wasn't quite up to their ridiculous standards of speed. One shift they left me on the dining area, on my own, on the late shift (meaning I had to get everything perfect ready for the next day.) Nobody showed me how to do anything, they just left me desperately trying to get everything sorted in time - I have never worked so hard in my life, but on my own with no training it was virtually an impossible task.
                    I still thought it was okay, worth the money, etc. and as i'm not adverse to hard work I didn't complain, just counted myself lucky i'd found a job...
                    This week they decided it would be fine to put me on from 4-30 till close, on a college night. This means I have to work from half an hour after finishing college until whenever they decide to let me go (probably about half 12) and then get up and go to college the next morning. As i'm studying 4 a-levels at the moment I specified at interview that I wouldn't be able to do that kind of shift. They don't care, apparently thats just my 'preffered hours' and they can make me work whenever they like. I'm handing my weeks notice in tomorrow.

                    -- A side note on ethics --
                    When I took this job i was slightly wary because they completely contradict everything I believe in. For a start I'm a vegetarian , but I decided to put that to the side and focus on the fact that it would just be a short term job. However, some of their practices sicken me, and I don't feel comfortable working there anymore - for instance their policy on drinks is to basically half fill the cup with ice, and a manager will shout at you if you don't put enough ice in. no chance i'm gonna charge someone 99p for essentially a cup of ice! the food is meant to come out of the production bin according to time cards, but the managers seem to think its fine to swap the cards without moving the food, meaning burgers can be in the lukewarm production bin all day and still get served to customers! No thanks!

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                    07.11.2010 01:12
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                    Horrible job!

                    I'm 16 years old and have worked in a McDonalds resturant in the Uk for around 4 months now. I hate my job, to be frank, hate is an understatement. When my shift is over, it really gets me down knowing I have to go back to that place the next week!
                    To start, the money is ridiculous for the work you do. Sometimes I think to myself, is it really worth it? I currently get paid £4.35 per hour and compared to the majority of the more 'laid back' jobs around in my area who get paid a lot higher, I think it's stupid.
                    Some of the managers have such little respect for the staff, however there are a few younger ones who are more understanding. I got unfairly shouted at infront of the rest of the crew for being 5 minutes late due to a change in the timetables which was no fault of my own. I was told I was working too slowly when I had only been on till for a matter of days. This is unfair treatment in my opinion, it made me feel like I was letting down the rest of the crew when really I should have been supported. Anyway, enough of the managers as they may be different depending on the resturant.
                    The customers can show equal if not a higher amounts of disrespect. Sometimes I feel as though the people I'm serving think that by working in McDonald's I must be unintelligent and lack social skills. They talk to you like shi*t, they do not understand that if they order a burger with specific's not on it or on it then it IS going to take longer than everybody else. However they take out their long wait on the poor cashier asking "oi, how long's it gonna be ye I've been waitin' ages".
                    There is a rule in McDonald's - "If there are no customers, do something productive (clean, re-stock etc) if everything is done, pretend." If you are caught talking to a fellow crew member during an empty period you will be told off... then it angers me to see managers chatting amongst eachother or even if people they know come into the resturant they will start up a huge conversation.

                    I cannot fully express what its like to work in McDonald's, its one of those things you have to experience yourself just to see how bad it is. I have nearly walked out on several occasions due to stress and anger, I am currently in search of a new job but may eventualy quit after the christmas period (i need money for presents), I do not need the stress of working in McDonald's in my life. It may sound dramatic but it is one hell of a stressful job, try 8am-5pm shift on a saturday, breakfast, lunch & dinner rush hours, trust me, it is torture! So take this advice, steer clear of working in McDonald's if you can, I wish I had never gotten myself into there, its one of the worst misstakes I've ever made, dramatic, yes. But its my opinion.

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