Newest Review: ... of the teaching, which is pretty hefty - far the highest I have come across. Personal Tutors' policy of recommending rates rather than ... more
Personal Tutors - a raw deal for tutors
Member Name: MaryAnnJane
Advantages: High number of enquiries
Disadvantages: Exploitative of tutors
I agree with another dooyoo reviewer's assessment of the site as a bit of a con.
Having provided them with good references and paid for the CRB they requested, I started getting enquiries straight away. However, I was surprised that none of the parents who contacted me seemed to have any idea that there was any commission involved, and Personal Tutors had not explained the process clearly to me. At the time of writing, the commission stands at £5.10 per hour, for the entire duration of the teaching, which is pretty hefty - far the highest I have come across.
Personal Tutors' policy of recommending rates rather than allowing tutors to advertise their rates clearly at the outset is confusing for parents, and makes it difficult to charge a rate realistic enough to cover the commission as well as all the other hidden costs of tutoring. And, unlike other websites, they give you no support or protection whatsoever - they don't even put up some basic guidelines pointing out to tutees that they shouldn't, for example, cancel lessons without giving the tutor some decent notice.
The only time they communicate is to pass on introduction details and issue demands for money - I had an email saying my commission was overdue shortly after my very first lesson. Despite the fact I dutifully submitted my paperwork and commission on time, my few attempts to communicate with them - to request that they correct an error, for example - didn't even get the courtesy of a response.
Personal Tutors do get a high level of enquiries, but they do so by pulling the parents with the promise of a 'free' list of tutors, and leaving the tutor to try and make it work while paying them a handsome cut. There are plenty of other tutoring websites out there with a fairer, more transparent approach.
Summary: Pulls in the punters but at a high cost to tutors