Newest Review: ... I just lie in bed all day feeling so depressed and stressed because working for Tesco is getting me down. Don't work for Tesco, you will ... more
Hard work, good pay
Member Name: rob22887
Advantages: Pay, promotion opportunites
Disadvantages: Unpaid breaks
My department is Grocery, which is essentially the biggest department in the store - all food and drink that isn't fresh.
On Fridays and Saturdays there is an extra delivery which has to be worked (put on shelves) during the day, it is quite a hefty amount of stock to do when the store is so busy, around 25-35 roll cages full. Along with doing this which keeps you busy, you have plenty of customer queries to deal with and depending on whether you are multi-skilled or not you sometimes have to answer 'first class service' calls (much to your department managers annoyance) which means lending a hand on the checkouts during busy times. Getting 'multi-skilled' on the checkouts when you don't work on the checkout department is usually something you have to orchestrate yourself, I did it because there tends to be plenty of overtime opportunities on the checkouts as opposed to anywhere else, especially around Xmas. You do sometimes get till trained when you first start, it depends whether you work during busy times or not.
I work 12pm - 9pm shift on Sundays which sounds bad but is actually OK, as my manager doesn't tend to be in for the entire shift so I usually have to use my initiative and keep busy until the store closes, usually keeping the promotion ends topped up, helping on the checkouts, noting gaps on the shelves and trying to fill them etc. And then when the store closes and all the customers are gone I usually get told my the nights manager to changeover promotion ends, or fill the cereals aisle. It is quite relaxed then because you can put your iPod on, un-tuck your shirt etc.
If you work mid-week, you can sometimes get the very grim task of sorting through damaged stock which usually involves open and leaking packages and food thats gone off. Also, everyday except Sunday between 4pm and 5pm the whole store has to be 'rumbled' which means you have to tidy and face up all the aisles (you usually get assigned one or two to do). It's an incredibly tedious task no Tesco worker likes doing in the slightest.
The people in my store are very nice from the managers and down, I don't have any complaints in this area. I do hear a lot of stories about nasty Tesco managers etc. but it really just depends what store you work at. I am 19 and get paid £5.94 an hour which is very good, and I get time and a half for my Sunday shift so I am on just under £9 an hour on my Sunday shift which one can't complain about. Everybody gets time and a half for hours on Sundays, bank holidays and for any overtime if you work full time. There are also premiums for hours worked between 10pm and 7am. Your base rate goes up the longer you stay there, for example I started on £5.53, then after 6 months it went up to £5.72 (I am on £5.94 now because all Tesco staff recently got 4% pay rises). The most you seem to be able to get for just being a general shop assistant without being a team leader or anything tends to be about £6.50. I am not sure what the premium is for team leaders but I hear it's about 50p-£1 an hour.
You don't get paid for breaks, which is a bummer, because you get 90 minutes worth of breaks on a 9 hour shift, so you are only getting paid for 7.5 hours. Which would mean that if you worked full time (5 x 9 hour shifts a week) you only get paid for 37.5 hours of the 45 you have been in work, which is a loss of about £180+ a month.
You have to clock in and out for your shifts, but this is only so they can monitor you. There is three minutes tolerance, meaning that you can clock in up to 3 minutes late for your shift and/or clock out up to 3 minutes early. If you go beyond this tolerance you get docked pay in 15 minute blocks, so if I clocked in 5 minutes late I would lose 15 minutes pay, if I clocked in 20 minutes late I would lose 30 minutes pay. If you clock in late the standard practice is to make it up at the end of your shift or come in early the next day, if you are late a lot you get cautioned.
Any new vacancies in store are always advertised internally before employing new starters, and they have an internal course called 'Options' which trains you for a managers role, all the managers and team leaders at Tesco tend to have worked their way up, so if you are interested in a job at Tesco you are unlikely to be able to get straight into a managers role. This is good because it keeps current staff motivated to work hard, and to be honest if you want to work at Tesco and plan on settling there for a substantial period of time you need to be aiming for promotions. Kissing ass really helps your cause.
Summary: I recommend this as a part time job, or a full time job for somebody outgoing and ambitious.
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