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I am by far from a computer expert. when I read some negative reviews on other Brother printers i was a little put off (virtually none being available for this exact model),it was with great trepidation that I decided to purchase it. I had some concerns that I would not be able to connect everything properly or install the software correctly. Much to my surprise, it was easy and quick. Some reviewers on other Brother models had said that the customer service was poor. I found it to be excellent with the one small problem I had was with the black print quality. The Brother operater talked me through some diagnostic steps and in little time had corrected the problem.
I have had the unit for over a fortnight and very pleased with all the functions. It is especially satisfying to have freed up desk space by eliminating my old stand alone fax machine and printer and no longer having to use it as a third rate copier.
Overall this is a great printer for the home especially with its wireless connectivity
I highly recommend it