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2 Reviews
  • Reliability
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    Your dooyooMiles Miles

    2 Reviews
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    • More +
      14.01.2011 21:41
      1 Comment



      I am boycotting Canon-products in my life-time & am warning family, friends & children about them

      I had bought this All-in-one-printer in 2005, paid £180 for it.
      The scanner was not working properly right out of the box (out-of-focus scans & wrong colours) - obviously, this printer was not properly tested before leaving Canon's printer-factory.
      After complaining, they send a technician to repair it, who fixed the out-of-focus-problem, but over-looked the false-colour-problem. So, I had to call Canon again & the same technician came a second time & then replaced the whole scanner-unit.
      At least, he left me with a new set of ink-cartridges, as he did some test-prints.
      However - I should have taken this out-of-the-box-broken All-in-one-printer as a warning & insist to get a full refund immediately!!
      It broke 3 years & 3 months later again, after it had rather little use, for such a machine.
      It developed some kind of digital error, displaying an error-message, which did not make any sense.
      I called Canon-customer-service, which appeared to have 'out-sourced' their customer-service to an African-country.
      I spoke to several people, who were capable of speaking basic English, but had no grasp of technical terms, especially not printers. They were simply reading from some script-sheets, which seemed to be identical with Canon's support-website (along the lines of; switch the printer off & on again, check your ink-cartridges, etc). When the first person could not help, because they could not comprehend the problem, I was referred to another person, who practically repeated this procedure & so forth.
      I had been told then that I will be called back by customer-support-manager - which they did not!!
      The conclusion was, that Canon's customer-support refused out-right to check that problem free-of-charge or to a reasonalbe afordable price; even, after threatening them with giving them a negative review & wanted to charge me £60, just for looking at it!!!
      I got effectively circa £35 of value out of this machine, which was intented to work for me for circa 10 years; ergo, I lost £145, due to Canon's lausy customer-service.
      Alas; I was lacyfair with writing this review, which I should have done already two years ago.
      After seeing some video-advertisement for Canon-printers today, I recalled my experience with Canon & wanted to warn you.
      I will certainly not buy any Canon-product in my life-time again & will also warn my family, friends & God-children, when the occasion arises.

      P.S: It was also user-unfriendly, as the Canon-software is quite badly designed & the scanner, especially in ADF-mode was very slow & not particularly reliable.

      (It does not have a battery-life, so that rating, below on this Dooyoo-page is non-sensical.)


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      • More +
        05.01.2006 17:04
        1 Comment


        • Reliability


        Good spec, good quality - economical machine.

        We recently purchased this unit to replace a HP G70 all in one unit which we had been using for 2-3 years.

        Straight away it is obvious how technology had come on. It was much smaller - and the print quality is now almost up to laser standard (we only used to use the HP for colour and faxes as the quality wasn't up to much).

        The unit uses 5 cartridges - one large black and 4 smaller ones - which are economical to buy. The software interface is good and easy to set up. The unit is ultra quiet - and in 'quiet mode' you can hardly hear it. It is also nearly as fast as our laser.

        My only critisim is that the control panel on it isn't the easiest to use and i've had to delve into the manuals a few times to find out how to do things (I believe that these days you should be able to solve most things using menus!)

        Highly recommended. I bought mine for £172+vat from www.ebuyer.com - who delivered within a week (cheaper the longer you wait)!


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      • Product Details

        With stylish contours and beautiful finish, the PIXMA MP780 is the ultimate time and work-saver, offering exceptional photo printing, faxing, scanning and copying performance in one compact machine.

        Canon's elegant PIXMA MP780 fits neatly on the smallest desktop or shelf providing productive performance in a compact All-In-One unit. You save significantly on capital outlay - while benefiting from superb color printing, faxing, scanning and copying. Also, to save more money and eliminate waste, each of the five transparent ink tanks can be replaced individually when empty.

        High print and copy speeds - at up to 25 ppm in mono and 17 ppm in color - ensure productive output. Enjoy fast borderless printing and copying on 10 x 15 cm, 13 x 18 cm and A4 sizes. Or use your PIXMA as a convenient stand-alone copier.

        Unique ContrastPLUS technology enhances color depth and contrast, using an extra dye-based true black ink - for photo-quality printing, with bold, rich colors. Canon's FINE print head ensures every detail is captured perfectly. Tiny Micro-Nozzles eject 2pl size ink droplets with high precision, delivering 4800 x 1200 dpi print resolution.

        A Super G3 modem transmits faxes quickly at up to 3 seconds per page. When sending detailed documents, Canon's UHQ (Ultra High Quality) technology ensures everything comes out clearly. The 250-page fax memory safely stores all incoming faxes if paper or ink runs out, for printing out afterwards.

        A CCD sensor provides a high 2400 x 4800 dpi resolution with 48/24-bit color depth, giving maximum detail to scanned images. A USB2.0 Hi-Speed interface transfers data speedily between your PIXMA and computer. And you can scan several photos in one go using the Multi-Photo mode.

        Print photos directly from your camera, quickly and easily, without even using a computer. The PIXMA MP780 supports PictBridge, the universal standard for direct photo printing from all compatible digital cameras and camcorders.

        Productive features include a 35-page Automatic Document Feeder, dual paper trays, and an automatic duplex unit. A large, backlit LCD display and simple software solutions ensure ease of use. Plus the PIXMA MP780 is compatible with popular Windows and Macintosh operating systems.