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Reviews for HP Officejet J6410


Don't believe the description... this printer is terrible -  HP Officejet J6410 Fax Machine / Copier
HP Officejet J6410 

Newest Review: ... When I got the machine a tried to set it up I could not find anywhere to configure this so I asked for help on the hp forums only to be t... more

Don't believe the description... this printer is terrible (HP Officejet J6410)

tom_lloyd

Member Name: tom_lloyd

Product:

HP Officejet J6410

Date: 17/12/08 (1080 review reads)
Rating:

Advantages: It prints, sometimes...

Disadvantages: No wireless scanning, drivers a nightmare in Vista, printing only works sometimes

Do not buy this product.
Why not? It does not function correctly with Windows Vista. It may be that you are thinking, "well that's probably a problem with Windows Vista". Yes and no. HP simply won't update the drivers to function correctly with Vista.
Secondly, its advertised as wireless. It only prints wirelessly. If you want to scan and fax wirelessly, then you need a wireless print server costing over £200. This is not mentioned anywhere in the description and is very misleading.
What else? The drivers are poor. HP are notorious for having bad drivers but this is a joke. They simply do not function correctly. For example, a scan of a page of text at the lowest resolution results in a PDF file of 20mb!! Not something you can send via email.
There are much better printers with the same "advertised" functionality out there - such as Lexmark - that I would go for before even considering this printer. I have sent mine back to the retailer and am trying to get a refund.

Summary: Don't buy this!

Processing/Quality:     Processing/Quality
Reliability:     Reliability
Ease of use:     Ease of use
Sound quality:     Sound quality
Variety of features:     Variety of features
Battery life:     Battery life
Last members to rate this review:
(13 members total)

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Overall rating: Useful

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Last comments:
Big_Geoff

- 30/03/09

This review is simply wrong. Do not be taken in. The J6410 DOES scan and fax wirelessly, and in my experience the drivers work just fine with Vista. I followed the instructions and turned of my Firewall and AntiVirus software during install, and it all just worked without a hitch. The printer is well built, quiet and brilliant value for money.
grahamt

- 17/12/08

Useful to know. I too have had problems with HP, mostly with the software though. The printer itself (C7280) has actually been quite good.

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