We got this printer/faxer in beginning of this year at work we have nothing but problems with it.
first of all the faxer faxes sometimes come in with a long delay they print out quite faded and sometime misses pages because it cancels them because it is busy.
faxing out is a nightmare be sure not to use important documents they always get caught through the thread and is impossible to get out without ripping.
With this product you cannot print/fax or scan at the same time and it will need and rest if you attempt to do so.
The printer is okay Beware printing large amounts it leaves a message saying that it needs a rest and wont print anything more for ten minutes which cancels any faxes coming in. I was quite easy to set up at first and the buttons and features are straight foward to use.
This is quite a stylish design and looks top of the range but dont be fooled.