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I use many freecom products and have never been disappointed with one, i even purchased a external DVD-RW becuase i didnt like my internal one and loved the freecom one.
Now, the issue of reliability isnt here with this model. It is flawless and ultra fast, itcopies files at twice the speed of a unbranded one i got from ebay and the port seems to have very little room for movement, a very good feature on plastic cased models. This also is a model that i didnt feel got incredibly hot unlike a lot of other varieties.