Green & Black's Reviews
Newest Review: ... an email to register our complaint. We got a response back within hours, offering to send us a pre-paid envelope so that we could send it off to them for further analysis. And true to their word the envelope arrived the next business day, so we packaged it up and awaited their response And in this afternoon's post we received a package. Not only was there a very detailed letter explaining what had happened to the bar, but also more than a little 'compensation' - we'll come to that shortly.... Apparently it had "bloomed" - here comes the science part!! - which meant that the cocoa butter had moved to the surface of the chocolate... more
Customer Green & Black's Reviews (1)
by - written on 07/11/08, updated on 24/02/11 (Very useful, 589 readings)
Rating:
My wife and I are both huge fans of dark chocolate, and Green and Black's Organic with 70% cocoa has always been one of our favourite premium brands, delivering quality every time. So you can surely imagine our disappointment when as a little treat for the car journey home we bought two small bars of Green and Blacks Organic chocolate from a visitors shop on a day out, only to find on unwrapping one of them that the whole bar was cracked, pale and dusty looking, almost like it had melted away in parts. (Fortunately the other one was fine, so we wolfed it down to console ourselves!!) Mystified by our discovery, we looked up Green and Black's customer ... Read the complete review
