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I went to this store at 15 mins before closing time. The guy at the,counter was serving a couple. When it came to me being served at 10 mins before closing time, the guy says sorry we are closed despite me waiting there and him seeing me waiting there to be served. Rubbish customer service from the guy at the counter. I made a complaint over a week ago twice on their website, no response despite me chasing a response.
I don't tend to write reviews on stores and have actually taken a break from review writing recently but my recent experience with Millie's Cookies has left me reeling and I'd like to share it with the public. I will however be reviewing their products too, as I do feel like they should be praised where they deserve it, but that will be very short lived.
I've often stopped at Millie's Cookies for a quick sweet treat during a shopping trip as our Millie's Cookies is based in one of our local shopping centres. The counter always has a queue and the staff are usually alright at whittling it down pretty quickly. When you approach the counter you'll instantly smell the freshly baked goods and notice dozens and dozens of cookies spread out across the counter. The right hand side of our counter also has dozen or so ice cream flavours, but I've never had any of these so I can't comment on those.
Millie's offers regular sized cookies, mini cookies, cookie pops, cookie cakes, muffins and most recently, cookie cupcakes. The cookie cupcakes aren't cookie flavoured cupcakes, but cookies baked in a cupcake liner and topped with a swirl of frosting.
As I mentioned before, I've often stopped there for a bite to eat so I have tried a fair few of their cookies. My favourites being the plain milk chocolate cookie and the raspberry & white chocolate cookie. Millie's always have the perfect cookies in my opinion, they are slightly chewy round the edges and soft in the middle - exactly how I like my cookies! They never skimp on the chocolate/fruit chunks and the prices aren't too bad either. I can't remember the exact price of the cookies at the moment and it doesn't seem to be available online, but I've never felt like they were charging more than they should and I believe they're around the £1 mark per cookie. The cookie cakes are available to order starting at £13.79 and you can get yourself a treatbox of 12 cookies for £5.99 (or 24 for £9.99).
My problem started with the cookie cupcakes. Recently added to their line of baked goods, the cookie cupcakes have been a huge hit and sell for £1.25 each. Millie's Cookies have always been known to have their nutritional information on their website, so when my mum and I spotted the little cookie cupcakes we decided to get one each for a treat and find out the damage when we got home.
Sure enough, they were delicious, albeit a little too sweet because of the frosting. We both got the milk chocolate chip with vanilla frosting and enjoyed every bite before heading online to find the nutritional information. I'm currently trying to shift a few pounds before my upcoming holiday and my mum has always battled with her weight, so we like to keep an eye on what we're consuming without having to cut out every single treat forevermore.
After finding the calorie count of every other item on the website, I came to the conclusion that the cookie cupcakes were too new of a product for the website to have been updated, so I searched for the store phone number to see if an employee would have that information on hand.
After being put on hold for 5 minutes (before actually getting to talk to anyone), a very rude, abrupt man answered the phone. After asking him for the nutritional information he told me they weren't suitable for lactose intolerant people. I clarified my needs of looking for the calorie count and fat/sugar content if it was available, before being cut off and told that if I was on a diet I shouldn't be eating their products anyway. I reminded him that I just like to be aware of what I'm putting into my body and that was no way to talk to a customer, and again was cut off before finishing what I was saying. This time he chimed in with "well either way, I can't give you that information, so just go to the gym for a bit longer and deal with it." Clearly a very pleasant man.
I decided to give him the benefit of the doubt, he'd maybe had a bad day and although he shouldn't have been rude to me, I work in customer service and know easy it can be to say something snippy to a customer without realising what you've said until you've said it. I then emailed the company, explaining that the store couldn't give me the nutritional information (leaving out the details of our conversation) and asking if they could give it to me instead.
A week later, I'd heard nothing back.
I emailed again, this time quite pissed off as not only had I been spoken to like dirt by an employee, but I'd now been completely ignored by head office. At this point it wasn't even the lack of nutritional information that bugged me (I went on to lose 2.2lbs that week anyway so they couldn't have been too bad), it was the customer service. I was asking a genuine question about the content of their product and had heard nothing back.
My second email was again, ignored.
I was always a lover of Millie's Cookies, but having dealt with nothing but useless monkeys recently, I think I'll stick to baking my own. At least the nutritional information would be available to me that way. If they couldn't provide the information to me, all they simply had to do was explain that in an email. Not ignore me and then ignore my complaint.
I realise this is probably quite a petty thing to be so irritated over, and maybe he's right, maybe I should go to the gym a little more or eat a few less treats, but as far as I'm concerned no customer should ever be spoken to that way and I will not be buying from their counter again. I feel very strongly about good customer service and Millie's Cookies have shown poor customer service right across the board with no attempts to correct it.
Dooyoo does state at the top of any retail reviews that the company may read the review, so this might be the way I get a response, however going by my past experiences, I very much doubt that...
As I previously mentioned, the cookies are delicious for a nice little treat, but that's all this company seems to be good at. Fortunately for them, all some people care about is the product, but unfortunately there are also customers like me who value manners and respect, and they've just lost that custom.
If I was reviewing on the product alone, I'd give the company 5 stars.
If I was reviewing on the customer service alone, I'd give the company 0 stars.
Today I'll rate them 2 stars as the bad customer service completely outweighs the quality of the product - this isn't the only place in the city I can get something nice to eat, so I won't be missing much.
Thanks for reading!
Millie's Cookies and I share something in common that when I was much younger I was the brunt of many jokes; that is our name. If someone had 'Millie's Cookies' well they better go and give them back to me should't they?!
Millie's Cookies as you might expect sell cookies, but they also sell muffins, gifts, drinks and ice cream.
Cookies come in the following flavours:
Milk Choc, White Choc, Double Choc, Dark Choc, Choc & Toffee, Raspberry & White, Oatmeal & Raisin, Choc & Orange, Banoffee
They can be purchased as ordinary sized cookies, mini bites or cookies pops (the latter of which is simply a cookie on a stick)
Their ingredients are all fresh and they cook everything there on the day, ensuring freshness and great quality. A classic plain chocolate cookie has 187kcl and the majority of the other flavours are there abouts in terms of calories too. The highest calorie intake is the banoffee flavour which has 190kcal.
There is much less variety in their muffins in terms of flavours:
Lemon Meringue, Double Choc and Blueberry.
My favourite has to be the double choc flavour because I'm a self proclaimed chocolate addict, but for others what more could you want in terms of selection for your muffins. Again, they are fresh and made on the day, and are pretty decently sized too, which is rare these days.
Drinks are separated into two logical groups, hot drinks and cold drinks. Hot drinks include:
Latte, Cappucino, Americano, Espresso, Vanilla Latte, Hazelnut Latte, Classic Hot Chocolate, Chocca Rocca, Chocca Chocca, Tea, and Herbal Tea.
I'm personally not much of a coffee drinker so I've only tested out hot chocolate, which I found very pleasant. My Mum has tried the Latte and Cappucino however, which she says and I quote "is pretty much your standard latte/cappucino". So no prizes for originality there, but that's not what you expect when you buy a well known drink anyway. They state that they use only Fairtrade coffee beans and that their milk comes form British farmers.
The cold drinks aren't always popular all year round and the kind they sell in my local store pretty much slush puppies, with a bit more of a kick. They also offer smoothies and milkshakes. They come in the following flavours:
Smoothies: Apple and Mango, Tropical, Peach, Summerfruit, Strawberry
Milkshake: Vanilla, Banoffee, Strawberry, Raspberry, Mint, Chocolate
Limited Stores offer 'cookie shakes' which is just cookie blended with milk and ice cream.
Ice cream is delicious by Millie's and can be purchased in a plastic pot with a spoon or on a cone. They come in the following flavours:
Chocolate & Marshmallow, Banoffee, Chocolate, Strawberry, Raspberry, Vanilla. and
Some limited stores also sell 99's which I can't comment on really because my store doesn't but I suspect it's similar to the ice cream van variety.
Gifts that can be purchased are quite extensive.
- Millies Mug - A striped mug that has the same pattern as the store and their bags (pale pink/blue and white)
- Chip the Bear - A small teddy bear that costs £6.99
- Treatbox - A box of 12 cookies for £5.99 or 24 cookies for £9.99. This tends to be what I purchase when I visit my store as its great for sharing and 12 is plenty for my boyfriend and me. It also means we get the best of both worlds as we can mix and match and get whichever flavours we want.
- Muffin Box - 4 muffins in a box for £4.99
-Celebration Cookie - 12" of freshly baked cookie, iced with a message of your choice. I know lots of friends who have given this to another as a gift for a birthday, and have never heard any complaining from them!
- Year's Supply - 12 cookies every month for a whole year for £35.00. I've never known anyone to ever get this deal, but it does seem quite reasonable if you really are that mad for Millie's Cookies.
- Millies Gift Tin - A brightly coloured union jack tin that can be purchased on its own for £7.99 or with 18 cookies for £9.99
Millie's Cookies is an excellent store with lots of variety. Their food is always fresh, especially their cookies which taste delicious and are gooey, crunchy, and crumbly all rolled into one. I would definitely recommend as the staff are usually very friendly and willing to help you choose which flavour you want (which for me can be a bit tricky sometimes!) and are patient waiting as you umm and ahh. The huge varitey means there's something for everyone and even if you aren't a 'cookie person' there's bound to be something else you'd enjoy.
Millies Cookies is a bakery type shop which was founded in 1985. There are stores up and down the UK with a few international stores and they are hoping to expand in the near future. They support charity Child Line by donating some of the money earned from certain products.
***Can You Smell It?***
Most Millies stores are in supermarkets or train stations and are really a tiny little shop or a cabin of some type. In Glasgow, I know of 3 different Millies Cookies. One is a cabin type which is in St Enochs Shopping Centre and is basically an open fronted cabin where you are served by someone at the other end of a counter. Another is in Central Station where you can walk in through some doors and be served that way and a further is in Buchannan Galleries and I think thats a cabin too!
No matter which type of Millies Cookies you buy from, you are met with a similiar layout. Bright but not garish decorating greets you. There will be a large, glass fronted display cabinet showing all of the treats they have on offer. Some may have an icecream section with a few different choices. Behind the display, there will be a coffee/hot drinks machine, a fridge with cool soft drinks and a till. There will also be clear displays up high showing prices and multi deal options available to you.
Every other part of the shop is behind the scenes and I can imagine that this includes ovens and a kitchen of some sort as the cookies are freshly baked everyday.
Cleanly and smartly presented staff (usually just the one) will take your order and give any help if required. They will allow you time to select your goodies and serve them up in a paper bag where appropriate.
***What To Buy..Big Decisions Here!***
So this is the most important aspect of any shop..what can we buy? Well, Millies Cookies might give it away with the title but its not just cookies. No..you can buy numerous flavours of cookies from banoffee to cherry and various chocolate cookies in between. You can also opt for mini versions of the cookies.
Perhaps you are feeling child like and want a lolly? Well go for a Cookie Pop which is a cookie and sweets on a stick! Maybe a Cookie Whirl which is a cookie type cupcake with icing swirled on top. If cookies aren't your thing, what about a Muffin..maybe an orange or double choc one? Hungry yet? If its a nice day you could get some ice cream but not just normal icecream. You can get cookies mixed in with lovely flavours.
If you are looking for a gift for a cookie lover then look no further than Millies Cookies. You can purchase large treat boxes with mixed cookie flavours, huge sized cookies etc and online you can even purchase mugs and teddy bears! Every gift is presented beautifully and would be ideal for office parties or birthdays.
You may wish to have a drink with your treat and Millies offer an array of soft drinks in can and bottle form. They also offer hot chocolate with various toppings, mocha choccas, lattes and all the unusual drinks that they make sound really cool. They will add whatever sugar you want or you can do this yourself and hot drinks are presented in the usual cups with coverings to ensure you don't burn your hands. If you buy regularly, you can get a little card stamped and when you have bought so many hot drinks, you can get one free which is a regular thing in coffee type shops now.
Well you pay for quality and freshly baked here. Normal cookies are about 70p approx but don't quote me on that. You can buy a few at a time and save a little money. Cookie Whirls aren't much more expensive and nor are the muffins. The huge celebration treats are quite expensive at over £10 a time. Hot drinks can be purchased alone or with cookies for £2.99 upwards. Ice cream is priced depending on how you want it but isn't any dearer than other establishments.
So I am supposed to be on a diet but whenever I go past Millies Cookies, I can't help myself. Its a bit like Lush..you can smell the temtping aroma before you even get near! There isn't a Millies near me and I only get to indulge when I visit Glasgow which I suppose is a good thing for my waistline and bank balance. Having had a trip into Glasgow yesterday, I was desperate for a hot choc with marshmallows and whipped cream but Costa were all out of marshmallows so Millies Cookies was my saviour!
It isn't just the aroma that welcomes you but the friendly staff aswell. There was one lovely lady serving who was so pleasant but not in your face pleasant. I visited the shop in Central Station before heading for the train but have never had an issue with any of the staff. Everything looks so clean and well presented which is incredibly appealing to the eye and sweet tooth. There were some broken up samples in a basket and after checking there were no nuts in any of them, myself and my son indulged in a few whilst waiting. I think this is a lovely idea. On leaving, we were also given a bundle of 20% off vouchers which don't expire so these will come in handy during the next visit.
***Ooohhhh..What Do You Fancy?***
So the kids already had sweets and I had to choose a cookie for myself and my sister. I ordered my hot chocolate with marshmallows and cream and it was made up fresh. I was kindly offered sugar which I snapped up to perk me up and ordered a medium drink to take with me on the train. The cookies looks so delicious and natural. By this I mean they aren't perfect shape and size but rough looking, golden brown and packed full of their intended extra ingredients.
I never go for the muffins or ice cream as I am here for the cookies so I am going to have cookies! The choice is brilliant with something to suit everyone and they can give information on which cookies are suitable for vegetarians/vegans etc or if you have intolerancies to certain ingredients. I don't like dark chocolate but I have probably tried every other flavour there.
On this occasion, I opted for a Banoffee cookie with White Chocolate and Raspberry for my sister. My cookie looks incredibly delicious and as soon as my bum made contact with the seat on the train, the cookies were out. The Banoffee cookie was laced with toffee looking pieces which gave a sticky yet crunchy taste. It tasted fresh and had a pleasant soft but chewy texture to it with the toffee being more prominent and the banana just giving a fresh aftertaste. There was the right amount of sweetness to it to leave me satisfied but generally, the cookie was done in a few bites but I have a big mouth!
Although my sister had the white chocolate and raspberry one this time, this one is usually my preferred option. There are plenty of white chocolate chunkys which melt in your mouth whilst the raspberry pieces (a tad abundent) add a sour, fruity taste to the cookie. Yummy yummy! One of the taster pieces I tried was clearly cherry as it had an almond aftertaste to it which I wasn't keen on but cherry has never been a favourite of mine anyway. The previous visit resulted in me tastinga Cookie Whirl on the recommendation of my sister. Wow these are very sweet and chewy with the mix of cookie dough and icing but so delicious and certainly one if you have a true sweet tooth like myself!
The hot chocolate took a while to cool down as I burnt my mouth trying to be quick off the mark! The taste was of a high quality and although it didn't taste as appealing as my lovely Costas, it was tasty and sweet enough with a good chocolate taste. It went down smoothly but next time I may request a little extra marshmallows and squirty cream as there just wasn't enough but this is my favourite part of the drink! The cup kept the hot choc at a drinkable temperature whilst I waited on my train.
***Value For Money***
Ok so perhaps a little more expensive than Greggs and the likes but oh so worth it. I would rather indulge in a small cookie from Millies and devour it whilst being completely satisfied than pay a little less for a cookie that isn't as packed full of chocolate pieces and flavour. These cookies are the ultimate treat and the freshly baked taste, the flavour choice and the ultimate eating experience far outweigh the cost of the cookies. If you are sharing with a group then you save a little money but who wants to share really?
Anyway, on this visit I purchased a hot choc and cookie as part of a deal costing £2.99. I was asked if I wanted to add an extra cookie to the deal for 30p which I accepted as I intended on buying one for my sister anyway so for a hot drink and 2 cookies it came to £3.29 which really isn't a bad price for a treat. I personally wouldn't feel financially comfortable paying so much for the massive cookies as they do need to be eaten quite quickly but I can understand how the designs can be appealing to those wishing to purchase for a gift for a cookie addict! I think they just want a bit though!
***Recommendation and Conclusion***
Ok, I have attempted to make cookies myself at home with recipes and various mixes available in supermarkets. This may seem like the cheaper option but I either burn or undercook them so in the end, it makes financial sense to just buy Millies Cookies! Thats my story and I am sticking to it ok! Millies say their cookies will keep fresh for 3 days if popped into a fridge but they don't last long with us. Its bad enough trying to face a 25m!ns journey with a cookie intended for my fiance..now thats difficult when the aroma is whafting out the bag and telling me to eat it!
After visiting the Millies Cookies website, I have found out you can join the cookie club for promotions and freebies so guess where I am signing up for? Always good to get something for nothing especially when it is food related! Millies Cookies comes with a full recommendation from myself and my family. The cookies and other goodies are simply delicious and well worth the money.
Thanks for reading :D
Millies cookies in shopping centres have their old fashioned sales carts with modern looks glass fronted and colourful, displaying their baked chocolate cookies.
For me millies cookies are the sort of stall i walk past thinking mmmm if only i wasnt on a diet but then today i stopped and bought the children a 'cookie pop' each. Basically a cookie on a lollypop stick as the name suggests with smartie type chocolates on the the face side of the cookie. Available in plain and double chocolate cookies. Costing around 1.18 each i believe you are paying for the novelty as kids will want them as normal cookies arent that expensive and are the same just minus a stick and a few smarties.
In the shopping centre there are a few shops too. Obviously this is where the cookies are baked and then wheeled out on trolleys to the individual stalls scattered round the centre. They offer multi buy discounts but they are still expensive for what they are in my opinion. These cookies are very much the same you would get from bakeries like greggs but they would be much cheaper. These arent the soft chewey cookies in supermarkets but neither the crisp hard cookies like packets of cookies but somewhere in between. Rich in chocolate are the double chocolate ones and a more subtle cookie are the normal ones with subtle chocolate chunks. millies also sell such things as birthday cookies which are simply a giant shaped cookie with icing writing on to say Happy Birthday or whatever you would like the personal message.
Enjoyable? Yes worth the money i wouldnt think so personally. I think they are over rated and rely on impulse buyers wanting a sugary pick me up whilst shopping. I wouldnt personally splurge on them but for the kids as a treat they are ok.
Millie's cookies are a great way for a student like me in London to chill out on weekends with friends, and their extremely value for money treatboxes help us out a lot, with partying and socialising. The cookies are freshly baked, and come in a great variety of flavours.
However recent experiences buying at Millies cookies Euston station have been marred by the extremely rude staff (apologies to the rest, it is usually the same one lady that is extremely rude and she seems to be on duty most evenings) on duty at the time that I usually go and make my purchase.
The cookies are certainly recommended, but not this branch! Am looking forward to having more of those cookies and sharing them with my relatives back home when I go back to my home country, but it looks like I'm going to have to travel further to get them from now on!
My friend and I took our children shopping to the Trafford Centre today, and one of the things I always have to do on a trip there is visit the Millies Cookies stand! In fact, we even made a point today of planning on going to buy some, something that makes tackling the crowds there worthwhile!
Millies Cookies is a fantastic little store, I say store, its more like a food stand. They make the most amazing cookies imaginable and the smell of them is just so enticing. The cookies are all on display in a large glass cabinet, each with a small sign in front showing the different flavours:
Strawberry and Cream (strawberry pieces and cornish clotted cream)
Toffee Popcorn (chunky popcorn pieces and toffee)
Milk Chocolate (chunks of milk chocolate)
White Chocolate (chunks of white chocolate)
Double Chocolate (seriously chocolatey)
Chocolate and Toffee (toffee and chunky chocolate chips)
Raspberry and White Chocolate (raspberry and white chocolate pieces)
Oatmeal and Raisin (wholesome oatmeal and sweet raisins)
Chocolate and Orange (smooth chocolate and tangy orange)
Cherry (cherry pieces)
Banoffee (combination of banana and toffee)
Dark Chocolate (dark chocolate pieces)
Also available are large cookies which can be decorated with a message of your choice.
Millies also do delicious muffins:
In addition to these products, there are also treats:
Cookie Pop - a delicious sweetie covered cookie on a stick. When one of these is purchased, Millies donate to Childline.
Cookie Whirl - a yummy cookie topped with a dollop of swirly icing.
Heart Whirls - same as cookie whirl but heart shaped.
Mini Bites - mini cookies.
One Cookie - 99p
Four Cookies - £2.99
Six Cookies - £3.99
Mini Cookie Bites - 12 for £2.99 or 24 for £4.99
Cookie Pop - £1.19
Cookie Whirl - £1.25
One Muffin - £1.19
Four Muffins - £4.99
Cookies Treat Box - 12 cookies for £5.99 and 24 cookies for £9.99
Celebration Cookie - from £11.99
There are also offers in which you can get two cookies (or one muffin) and a 500ml bottled drink for £2.69.
In addition to the food they supply, there is also a range of hot and cold drinks as well as ice cream.
The nutritional value in these cookies really isn't all that great, ranging from around 169 - 191 calories per cookie and around 9g of fat per cookie. So it is quite high!
Millies cookies are the ultimate indulgent treat, and it is a rare treat that I get them which makes them all the more enjoyable when I do! Today, my friend had a voucher in which if you bought a Cookie Treat Box (12) you get one free so we decided to take the offer up and pay just £3.00 each for twelve cookies so we got a real bargain!
I haven't tried all the flavours, but today I tried the new Toffee Popcorn cookie and it is just delightful, I can't describe how good it is - it has pieces of popcorn in it which makes it different texture as well as flavour. I really like how the cookies just melt in your mouth and stay soft whereas some other cookies I have tried can go a little hard.
All in all I cannot recommend Millies Cookies highly enough, due to the expense I would say they should be for a treat, (especially when considering the fat and calorie content in them). They are totally delicious and extremely moreish and I am yet to speak to someone who doesn't actually like at least one of these cookies!
I am not impressed with this company. I went to Millies Cookies in Milton Keynes this weekend and my wife bought a strawberry smoothie. Now, the sign said clearly made from real fruit. However, all we got in our smoothie was strawberry syrup and ice. Now, in my book that is a slushie, not a healthy smoothie. A real smoothie is made either from fresh or frozen fruit or from whole fruit pads with either a little water, ice or, in some cases milk added to thin it out. This was utter rubbish and when I pointed out the clear breach of advertising standards, they just shrugged as if to say so what. So cost of materials maybe 4 pence, cost of slushie 3.49. A real bad deal.
Millie's Cookies can be found in almost every single shopping mall within the UK. In the city of Oxford, where I live, there are at least two that I know of. Almost every single time I go shopping I can smell these delicious cookies and feel so tempted that I treat myself to at least one of their cookies.
Millie's Cookies offers a wide range of freshly baked cookies every day. You can choose from:
Ginger (I have never tried this one as ginger makes me choke so I am not looking forward to this experience)
Cranberry and White (A delicious and crunchy cookie with cranbierries and white chocolate)
Milk Choc (A classic cookie with sweet milk chocolate. It might not seem very fancy but I like to have it quite often - it is very nice!)
Double Choc (A very rich chocolate cookie - I sometimes find it a bit too sweet despite being a chocoholic)
Choc & Toffee (I must admit I have never got my head round to try this one as the combination seems to be too sweet)
Oatmeal & Raisin (I do not like raisins so I have not tried this one)
Chocolate & Orange (Again, I do not like chocolate & orange so I have not tried this one either)
Cherry (white cookie with cherries, it is alright but I sometimes find the taste a bit superficial)
Banoffee (a combination of bananas and toffee, very sweet and simply not my thing)
Dark Chocolate (white chocolate with dark chocolate, not too sweet - I quite like it!)
If you go there in the morning, you may get them warm! I have never tried going there early as I am not an early bird but I think that once in the midday they run out of cookies so they had to baked new ones. Warm cookies taste like heaven, believe me.
They have also muffins: Blueberry, Milk Choc, Double Chocolate, Lemon Meringue, Raspberry Muffin and Banoffee Muffin. I have never tried them because I find them quite expensive.
Millie's Cookies also offer drinks such as Hazelnut Latte, Banoffee Latte, Cold Drinks (fruit smoothies) and Hot Drinks (such as tea, hot chocolate or coffee). I have never felt particularlyh tempted by these but I might give them a go at some point.
They do offer various ice creams and I am definitely going to have them in summer. The flavours they offers are Vanilla, Choc Chip Cookie Dough, Butter Pecan or Very Berry Strawberry.
They also offers gifts but in fact I have never tried them as they do not seem to be value for money.
Millie's Cookie also have Cookie Pops, Cookie Whirls and Heart Whirls on offer but they are not my thing so I also have not tried them.
Recently Mini Bites have been introduced. They are very small bits of cookies - very tasty and in fact a nice snack. They are much smaller than the 'real' cookies so you can simply stuff one bit into your mouth at once!
As you can see, I usually go to Millie's Cookies to buy cookies are these are very crunchy, sweet and tasty. However, they are quite expensive and I can find similar versions of them in supermarkets for half price of these.
One cookies costs 99p, 4 of them £2.99 and 6 of them cost £3.99. 12 Mini Bites cost £2.99 and 42 of them - £3.99. One muffin costs £1.12 whereas 4 muffins cost £4.99 (and I do not understand it a bit - it is actually better to buy just one muffin!). One Cookie Pop costs £1.19 and for one Cookie Whirl you will pay £1.25. They sometimes have offers so I usually look for those.
To sum up: Millie's Cookies can be found almost everywhere, they offer nice, tasty and fresh food but since they are relatively expensive I find them more of a treat than a regular snack.
This shop is amazing, it does the most delicious cookies, which melt into the mouth, I used to buy from them whenever I was on my travels but in the past couple of years one has become available in my area.
What attracted me to go in and buy was the smell, the aroma from the shop entrance and was so inviting and I could not resist, the staff are very friendly and the product are freshly baked, they do cakes and drinks too, they do gorgeous muffins and a variety of novelty products.
They do gifts in boxes with cookies inside and the presentation of these are brilliant, especially with Mothers Day coming up this week.
They do lollipop cookies for the children and they put Smarties and Chocolate chips on them, which the little ones love. The cookie comes in a little attractive bag.
They use Marshmallows and sugar strands for toppings with icing sugar on top, also they use flakes to make the product attractive, they are very colourful and the packaging and gift boxes are excellent for the customer to give as a present.
Muffins come in a large choice of flavours and they are mouthwatering and leave you wanting more, but they are very filling. Their chocolate chunks they put in them is a huge amount and are magnificent.
They are a must to try if you see this shop anywhere and as soon as you pass by you will stop and have to try them.
Also they do hot and soft drinks priced from around £1.29 for small and £1.59 for large, cookies start from about 99p each, the muffins start from around £1.19 and although they are not the cheapest, I find them quite expensive to be honest but they are worth it as a treat.
I give this shop a 5 star.
Not all Cities or Towns have this store but I am sure in the near future they will expand to your area.
A shop that never fails to drag me closer to it while out shopping is Millie's Cookies, I find I always seem to get dragged towards it somehow by the delicious smells that seem to waft in my direction. I first discovered Millie's Cookies about fifteen years ago when I was in Manchester with my friend and her mum, after we'd behaved ourselves during the shopping trip her mum treated us both to a Millie's Cookie... and I fell in love. A Millie's Cookies opened in my hometown about two years ago and I am now officially addicted!
The first store was opened in Selfridges in London back in the early 1980s, the brand then began to expand across the UK opening stores in shopping centres and train stations around the country. In 1997 the brand acquired its major competitor Cookie Jar and almost doubled the size of its business overnight. Since then the brand has really gone from strength to strength with it now being recognised as an international brand. The first international store opened back in 2005 in Paris and they can now be found around the world including Berlin and Hong Kong. Millie's Cookies has set its mission statement as the "World's Greatest Cookie and Treat Store." Millie's Cookies stores are generally quite small and consist of a counter which is pretty much on the street, there's no shop to actually walk into as such. Under the counter are a range of the products, displayed so as to tantalise your taste buds and try to persuade you to buy them. The store fronts are always bright and have a light wood theme to them, there is a feeling that they're quite visually overpowering as the counter is stuffed with products and all the wall space is covered with advertising information.
Millie's Cookies offer a range of products which are mainly focused on treat type products and drinks. They offer eight different cookies including milk chocolate, white chocolate, double chocolate, plain chocolate, toffee chocolate, oatmeal and raisin, orange chocolate and raspberry and white chocolate. The cookies are about 4 inches in diameter and not overly thick so they're not too filling. They're absolutely delicious, even better when served fresh out of the oven and warm. One thing I will say is that if you ever visit early in the morning you'll find they're baking them all, they seem to serve fresh cookies everyday meaning you'll never get a stale cookie. My favourites are the milk chocolate one and the white chocolate one. They retail at 99p for one, £2.99 for four, £3.99 for six, £5.99 for twelve and £9.99 for twenty four (forty two pence per cookie). The only thing I will say is that if you buy in bulk you generally need to eat them within about twenty four hours as they don't keep particularly well. I personally find them quite expensive, especially if you're just buying a single one when you can get five cookies in supermarkets for 99p or less often!
The brand also offer a special cookie called the Cookie Pop which is basically aimed at children and is a cookie with smarties on top. They use this cookie to support Childline and part of the proceeds from this cookie goes directly to the charity which is quite a nice idea. These are priced at £1.19 each. In addition to the cookies they also sell a range of muffins (double chocolate, chocolate chunk, blueberry and raspberry ripple) which are of a standard size and priced at £1.85 for one and £4.99 for four. They also offer large celebration cookies which are a bit like birthday cakes but cookies, you can choose to have a message inscribed on them and they're priced at £11.99. Finally in the treats department they also offer ice creams which again are delicious, I've tried nearly every flavour going and haven't been able to decide on a favourite yet... I obviously need to do more testing! The ice cream is made by Baskin Robbins which is the USA's largest selling ice cream brand, flavours include choc chip cookie dough, very berry strawberry and cherries jubilee to give you just a sample. Prices start at £1.50 and go up to £3.00 depending on the size of ice cream.
Millie's Cookies also offer a range of beverages, hot beverages include lattes, hot chocolates and tea while cold beverages include a range of smoothies (strawberry, sour apple and mango) and milk shakes too. These seem to be priced more reasonably than the food does with the hot beverages starting at just 99p. Overall the prices aren't the cheapest, in fact they're considerably more expensive than the supermarket alternatives but I personally think they're well worth it. I adore the food; the cookies are my favourite and are absolutely yummy. They're rather clever at Millie's Cookies and have homed in on the fact that buying in bulk makes their products cheaper, I very often go in to buy a single cookie and come away with six as I somehow manage to convince myself I'm getting a better deal... despite not wanting six in the first place! Now I often find money off vouchers on different websites which offer deals like buy a muffin and get a hot drink free, or buy six cookies and get six more free. The stores themselves often offer a little booklet of money saving vouchers which can be found on their counters, it's well worth picking on up if you see one.
As it's quite a quick transaction when you're buying a cookie I've not really had that much interaction with the staff although I've always found them to be perfectly pleasant and can never remember being dissatisfied with the service I've received. The stores, from what I've been able to see, have always been spotless and I've seen the staff polishing the counter glass on numerous occasions! Cleanliness is always really important to me with any food establishment and I've never had any reason to pick fault with this brand. So would I recommend Millie's Cookies? Well yes I most definitely would, the only glitch is their pricing as their products are certainly a little overpriced compared to other retailers although as a treat every now and then I think it's worth it. I've very often visited with the intention of spending a couple of quid and come away with hardly any change from a £10 note! If you've never tried a cookie before I'd recommend going early in the morning, they're best when they're fresh and hot! I'll certainly be visiting my local one again next time I'm shopping, especially if I manage to find any money off vouchers online! Happy eating!
Thanks for reading.
Picture this - it's a busy Saturday, you've got the kids in tow, who are, by now, screaming the place down becuase they have been dragged to every shop imaginable and you STILL haven't found what you were looking for. Your husband is ready to commit murder, everybody's starving and there's nowhere without a queue a mile long. All you want is a nice, tasty snack that will put the kids and your husband in a better mood. Where do you turn??
These have to be the most delicious, scrumptious cookies known to man. They come in every flavour imaginable - toffee, chocolate chip, white chocolate, raisin, oat, you name it, they have it.
When you see the cookies they look moist and tasty - not dry like some of the supermarket ones you can get. They smell amazing and once you're within a 100m radius of the shop you are drawn to it by some magnetic force!
The cookies are a bit pricey - 99p each, but the more you buy the cheaper they get. For example if you buy 24 (believe me, it can easily be done!!) they cost only 42p each! Ok, so that's actually £9.99 on cookies, but hey, if it keeps the kids and your husband happy aren't they worth it?? Definitely.
When you taste the cookies they melt in your mouth. They are so moist and full of flavour and oh my god they are moreish....once you start you can't stop. So really, it is SAVING money to buy the 24 becuase otherwise you'll only get 10 for the same price if you buy them individually - well that's my argument and I'm sticking to it!
As your rushing a round town or running for a train what is the one thing you really really want?? I would suggest that a warm, yummy, gooy cookie freshly baked on the day would be in your top ten things. And that's exactly what Millie's can offer you. Having discovered them as a child I have been hooked ever since only able to get them on the rare occasions that I stumble across a stall of there's, usual at the train station.
They offer a variety of different product including cakes and hot drinks along with a wide selection of different flavoured and type cookies. The white chocolate flavoured cookie is my personal favourite. It is a basic sweet cookie dough with large chunks of white chocolate spiked amongst the cookie goodness. The balance of a nice oven cooked crispness on the edges of the cookie with the soft centre is perfect offering the ultimate satisfaction.
Other flavours include milk chocolate, toffee and triple chocolate.
The pricing is great too. they get cheaper the more you buy (1 cookies costs 99p whereas 24 cookies cost £9.99 (just 42p per cookie!)) so it's an excellent excuse to buy more!!!
I've been Christmas shopping this afternoon to our local large shopping mall - Meadowhall in Sheffield, I dislike crowded shopping places normally so try and do the majority of shopping online, however my wife wanted to go and I duly agreed to accompany her especially as she bribed me with the offer of calling at Millie's Cookies whist we were there.
For those that haven't got a Millie's Cookies near them or don't know what they are, the clue is in the name - they sell freshly baked cookies. Meadowhall has at least 4 different places to buy these from and you can't go that far without smelling the aroma of baked cookies wafting up your nose, to say they are delicious would be an understatement really. As well as a shop with a counter from where you can buy cookies, hot drinks, muffins and cold drinks there are also carts dotted around which sell a selection of goodies but don't have the variety the shop has to offer.
When you approach the counter you are met with the sight of tray upon tray of baked cookies, they come in a variety of flavours:
Oatmeal & Raisin
Raspberry & White
Toffeechoc (my absolute favourite)
And are sold singularly or in two's, fours, sixes , twelves and twenty-fours. You can choose your own selection and have as many as you like of each flavour. Millie's also reduce the price per cookie the more you buy (how kind!) and they start off at 99p each down to 42p if you buy a box of 24 which costs £9.99
All of the flavours taste out of this world, they are soft, chewy and very very rich and of course extremely moreish! I like to eat mine with a cup of coffee so that the chocolate or toffee melts in my mouth, divine!
As well as cookies, Millis also sell Muffins which are equally delicious as the cookies and do a range of "Cookie Pops" which are aimed at children, they are a regular cookie but have smarties imbedded into them, Millie's support the children's charity - Childline with these cookies and have over the past two years donated over £50,000 from the proceeds of this range.
At the moment Millie's are running a half price promotion on their "cookie bites" which are about half the size of their regular cookies, a selection of 24 of these are at the moment £2.49 instead of £4.99 and guess what I bought today? Lol
A selection of hot drinks are also available from their shops selling coffee, tea, cappuccino and Latte and are very reasonably priced at 99p for a decent size take-a-way cup. So there is always plenty of choice when you visit the shop or a cart.
I love Millie's Cookies as you can probably tell from this review, they provide tasty treats that are affordable and always have plenty of choice. Best of all, if you buy a selection of cookies and bring them home with you then you can pop them into a hot oven for a few minutes to heat them through and this will fill your kitchen with a freshly baked smell and they taste even better warm.
The only minor gripe I have with them for the purpose of this review is that they don't provide nutritional information either instore or on their website, so I can't report how many calories each contain (that may not be a bad thing really, considering I've eaten quite a few mini ones today!)
The website address is http://www.milliescookies.com/index.php if you want to check them out for yourself, whilst looking on there for this review I have noticed that there is a downloadable voucher pack that you can print out which gives you money off vouchers, they will come in handy next time I get dragged Christmas shopping.
For the taste, choice and price Millie's Cookies get a well deserved 5/5 Dooyoo stars from me, they are absolutely delicious and if you have one near you I highly recommend you check them out for yourselves.
I love a Millies Cookie, although people talk about them being all over I have only really disovered them at Euston Station or Stanstead airport, but anyhow - that just makes it all the more of a treat!
So, the cookies can seem a little expensive at 99p a piece, but they do get cheaper depending on how many you buy (a box of £24 costs about £10.99). But they are worth every penny - in fact its probably best that they cost the best part of £1 each, otherwise you might get a bit carried away and that wouldnt be good for the waist line.
So, there are around 20 varieties of cookie on offer, M and M, Chocolate Chip, Oatmeal and Rasion, all the ones you might expect, but my favourite is the White Chocoloate ones - the taste is just amazing, the cookie dough its self is soft and mushy - the way a real cookie should be and not crunchy the way you get in most supermarkets, and this smoothness is broken up my massive chunks of white chocolate.
The cookies have a slightly 'greasy' taste to them, but not in a bad way if that can be understood, in a way, I like it as it reminds me they are a special treat and I shouldnt be eating too many!