13/07/09
What is a rant? A rant or harangue is a speech or text that does not present a well-researched and calm argument; rather, it is typically an attack on an idea, a person or an institution, and very often lacks proven claims. Such attacks are usually personal attacks. Because the person has a bad experience and then wishes to let others know of their dealings or experiences should we only tell people of the good things that happen. It is understandable when a firm as big as Tesco fall down and are not be reasonable. I too ordered printer ink from Tesco Direct to be delivered to a store, to be told by email it would be delivered on the Friday after 4pm, to be picked up any time within a fortnight but when I arrived on the following Tuesday (after a 4 mile drive there and it's 4 mile back) they apologised and said it had been delivered to the wrong store, I asked as it was their fault would they deliver to my house when it arrived, to be told they could not do this, of course I cancelled and reordered from 7dayshop.com which was free post and cheaper. I now will not use Tesco Direct. I think it's unfair to say to people it is a rant as people put their feelings into words and this varies from person to person.

03/07/09
I am sorry for the low rating but this is very much a rant rather than an unbiased consumer review about the supermarket. Although I agree with many of your points!