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Mr Tesco, my online friend
Member Name: AmandaJP
Date: 06/04/04, updated on 06/04/04 (583 review reads)
Advantages: Don't have to lug heavy bags, No screaming kids in the trolly
Disadvantages: none really - free delivery over £59 or something would be very good
I started using Tesco online several months ago. I don't use it all the time because I actually like shopping, I just use it if the kids are playing up or I simply can't be bothered going out of the house!
When you first log onto the Tesco.com website they page is split into two main sections. The smaller part is a written list of departments available to shop from, this is where you would select the groceries department from. There are severel links to all of Tescos different departments and online warehouses. These include;
Books, Computer Games, DVDs, Electrical, Flowers, Music, The Nutri Centre, Travel, Videos and Wine.
There is also a link to iVillage which is Tescos virtual village where all sorts of advice can be found concerning parenting, food etc.
The main pane contains advertisements for all the offers Tesco are currently running.
To start shopping simply click on the 'groceries' button. You will then be asked to sign in or register if it is your first time using the site.
The page is again split into two panes. The left consisting of a list, the right advertisements.
The menu selection on the left consists of;
My Favourites:what you've bought before
Clubcard eVouchers:Switch to eVouchers to spend your points online
Special Offers:top offers from around the store
Express Shopper:quickly find items you're looking for
Departments:browse the aisles in the store
Recipe Ideas:hundreds of delicious recipes
More Shopping:1000s of products from Tescos other stores
Ideas & Inspiration:Great ideas for new meals
When you initially start to shop it can be quite difficult and confusing. The store is set out into 'departments' and 'shelves'. Personally, I like to look at what I am buying so I only buy the things that I know.
After you have shopped once a 'favourites' file is set up for you. This way if you buy a part
icular item every time you shop you can add it straight to your basket without going through all of the departments.
There is a full section of special offers. I always look at this first, I am the bargain queen after all!
Once you have filled your basket and paid you will be given a choice of delivery slot. This can be upto 2 weeks in the future. The slots cover a 2 hour period, but you can also leave a note to the driver For example, I usually book mine to come between 9am and 11 am but I don't get back from the school run until 9:15 so I just leave a note.
I have never had any problems with getting the wrong items but there is the option to write a note stating what replacement you would like if any.
The produce you buy are always well bagged and the drivers curteous and helpful. The delivery charges range from £3.99 to £5.99 depending on the day and time of delivery. Obviously I always try to get a £3.99 delivery slot!
I did once not get my order within the allotted time but I received a phone call informing me of the problem, and when the order did arrive it was with a complimentry bottle of wine.
All in all I would recommend using Tesco.com for your groceries. Great if you are incapacitated, rushed off your feet or lazy!
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