Product Type: Dettol gadgets
Newest Review: ... our first one was a Supermarket home brand one. The Dettol system is by far and away superior to the other ones that we have tried. The s... more
No hands - more like 'no brain' on the part of the inventor!
Dettol No-Touch Hand Wash System
Member Name: deedee610
Dettol No-Touch Hand Wash System
Advantages: It's got soap in it
Disadvantages: clunky; dispenses by itself; doesn't actually solve a problem
WHAT IS IT? Amazingly, this is a liquid handwash that dispenses automatically when you wave a hand underneath it. Or, sometimes, if you just look at it in the wrong way! There's a choice of two scents - Tea & Ginger, and Cucumber Splash. Both are 250ml. You can also get Grapefruit (but I've only ever seen this as a refill).
COST: Used to be £9.99 but it's often on offer now for around the £5.99 mark. Refills are about £4.50.
PACKAGING: The first time you'll need to buy the dispenser (which comes with one handwash). It comes in the same vacuum-sealed packaging that razors come in - you know; the type of thing that is impossible to open with your bare hands and makes you want to throw it across the room. Eventually, in anger, you extract a knife and set about hacking the plastic away but you're shaking so much from frustration you worry you'll end up doing yourself an injury. In the end, you finally manage to get the thing out and hope beyond hope that it's going to be worth the effort.
ONCE IT'S FINALLY OUT OF THE BOX: You might need to sit down and have a nice cup of tea, just to recover from trying to get it out of the box. After that, you can take a few moments to contemplate the truly underwhelming (some might say unattractive) white pump dispenser. Honestly, it is about the most charmless thing I've ever seen. But, still, I thought when I first saw it, it's going to save me the effort of having to push down on a pump dispenser, so let's give it a chance. I inserted the 4AA batteries (included) without any problem and inserted the refill into the back of the unit - it's a fairly idiot-proof process. If you've managed to get it out of the packing, you'll have no problem with this part.
MY EXPERIENCE: It takes a few goes for the product to start flowing through - but once it does, it comes out with great enthusiasm. Yes it dispenses a set amount each time (according to Dettol, exactly the right amount that's needed) but it also, as I discovered, had a tendency to dispense the product when not required - say if I just made a vague pass in front of the unit whilst cleaning my teeth or doing some other bathroom activity that was of no concern to the Dettol Dispenser. It didn't seem to care, leaping into action and dispensing 'just the right amount' into my sink. It also started to build up a sort of permanent hanging strand as time went by too. Not a pleasant look.
A handy window at the front lets you see how much of the product is left. Between Dettol deciding how much to dispense for me and the machine deciding to dispense randomly without being asked, the window helpfully showed me that the product was running low after a mere 10 days.
I also got rather irritated with the sheer bulk of the unit - not only is it unattractive, but it's also very obtrusive. In fact, it was rather too big for my bathroom. It might be okay if you have a shelf or a windowsill above the sink but if you've got a small bathroom, it won't fit well at all. So, to that end, I'd say it's probably better in a kitchen.
Finally, after a few days of use, I got to thinking whether I really needed this gadget at all. That much-loved Dragons' phrase came to mind - Dettol has 'solved a problem that doesn't exist'. Logically, if I have dirty hands, the main thing I want to be worrying about is the tap, not the soap pump. Unless you're prepared to dispense the soap onto dry hands (not very nice), you've first got to touch the tap to turn on the water - ergo, the product has failed at the first hurdle. Even if you try (and I have) to dispense onto dry hands, you've then still got to touch the taps a bit (and very awkwardly now, because your hands have soap on them) to turn them on. Finally, if you have a regular pump dispenser and you touch it with dirty hands - so what? You're about to wash them with the soap you've just pushed out! 'Bacteria' on a soap dispenser isn't really a problem in all honesty - not when the very thing it dispenses instantly eradicates whatever nasties you may have come into contact with. And if you're that worried, you can give the nozzle a quick wash at the same time you do your hands.
CONCLUSION: It must have been a quiet day in the office when Dettol came up with this idea. Totally redundant.
Summary: Save your money and get a good old-fashioned pump dispenser
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