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Navigon 8110

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£19.40 Best Offer by: batteryupgrade.co.uk See more offers
1 Review

Navigon 8110 - GPS receiver - automotive

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      20.03.2009 16:48
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      do not buy a Navigon unless you're absolutely sure it's working properly! And even then . .

      It seems like a nice device with very useful options like TMC, Bluetooth en a FM transmitter. And I suppose that there's nothing wrong with its design. As long as it's functioning. . .
      About a month ago I purchased the Navigon 8110. From the start it wasn't doing what it was supposed to do: navigating. No gps reception, no gps receiver icon on the screen. So, after two days of failed trials and resets, I tried to contact the support desk. After an overall waiting time of 50 minutes, I tried another option: the sales dept. Within 3 seconds the phone was picked up!
      The employee promised me to mail me the details for having the device picked up for repair. I wanted a new device because in this one I had no faith anymore.
      Next day: no mail received. Once again I called the support dept, this time it took me 3 times; and this time I was more lucky. The device was picked up the same day.
      After 2 weeks I received the same device. Now I had a gps icon on the screen! But . . no gps reception, not after leaving the device for more than 20 minutes in the open air.
      Next day: no battery power, and after recharging it, no more gps reception and no gps icon.
      I have reset it over and over again without any luck. So I called the support dept. again and demanded a new device. Because after 3 weeks I had received a mail from the company, saying "As long as your NAVIGON PRODUCT is more than two weeks old, all we can do, is repair and send back to you." I sent the device back within 3 days!!!

      Now I just sent back the device for the second time (even this was quite frustrating). And received an e-mail that - again - I cannot expect a new device. The reason this time: the device must be sent back AT LEAST 3 times before they CONSIDER to send me a new device! (Even then I cannot claim a new one!)

      The device itself seems OK, with the options I just need. But so far the support has been very bad and I haven't had the pleasure of using the navigation. After waiting for almost one month I have had it. The way they react is very opportunistic and cannot exactly be called professional. There's always a way to dissatisfy a customer . . .

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    • Product Details

      The full featured sat-nav design from Navigon. The 8110 is the best answer to your navigation requirements. 4.8" screen, integrated TMC, FM transmit, Bluetooth, EU maps and really smart software that transforms every journey into an exquisite pleasure. Speed assistant keeps you safe, Lane assistant helps you in traffic, 3D view helps you recognize the terrain, and speech recognition helps you select your destination. Synch your outlook address book. Connect your MP3 library. The 8110 really is your best friend.