Product Type: Tomtom in GPS Navigation
Newest Review: ... on your dashboard because the speaker that gives verbal instructions is mounted (can you believe it?) on the base. This effectively muff... more
Go bananas - Good software, appalling design
TomTom Go 910
Member Name: Boffyboffy
TomTom Go 910
Advantages: Good geography software (no probs)
Disadvantages: Mounting arrangements are a nightmare. Expensive updates.
I have 6 satnavs. This is the very best of them all, and its DREADFUL.
In a nutshell, any serious company could sweep the entire satnav market. Tom Tom could, but they love to pillage your wallet. Let me explain:-
This model (GO 910) has a screen suction mounting (chuckle). Well, it will stick to your screen, but there is no guarantee for how long. If you are male, it has an ability to detach itself and strike you so that you will have no more children! (Good joke Tom Tom, only I would prefer the Keystone Cops rather than writhing in agony). I could avoid the pain and allow it to bounce off the dashboard and smash with a tinkling sound, into the footwell, interfering with the vehicle contol pedals. However, I prefer to take the pain rather than the costs of unit replacement, or a vehicle accident because it interferes with the vehicle control pedals.
The suction screen mounting also leaves a wonderful evidence mark on the windscreen which lures thieves to your car in the hopes of smashing your side-windows to get a free satnav.
Tom Tom do no adequate vent mountings (failed again Tom Tom). The device is so enormous, so large as to generate its own gravitational field, that no other commercially available holder (eg those used for mobile phones etc) will fit.
You cannot mount this unit on a beanbag on your dashboard because the speaker that gives verbal instructions is mounted (can you believe it?) on the base. This effectively muffles the sound. Brilliant design (he said with irony).
The screen mounting unit has a ball and socket, 'constant friction joint'. I laugh again. This allows you to angle the device to the perfect angle for you! This last for all of 40 yards -until it slips and needs you to:
1 Drive with your head on your car pedals looking up at the screen with no view out of the windscreen (maybe its just me, but I reckon that this is dangerous?) OR
2 Constantly adjust it every 40 yards with your hand whilst the car is in motion (dangerous?) OR
3 Take it back to the store and demand your money back
The way I have got around thes above major inconveniences is by having a sheet metal worker pal manufacture a special cradle for the device, so that I can rest it on the dashboard. (Not an option open to all!)
Because the device demands that you use the supplied cradle (which relies on gravity to ensure electrical connection), any other means of mounting other than screen mounting via the dedicated cradle, means an imperfect electrical connection. This is infuriating! Any break in this connection due to uneven roads means that the device keeps asking whether you want to connect to the computer, and you have to press yes/no on the screen (again this is dangerous - it takes your hands off the wheel and your attention away from the road). Alternatively, it fails to charge and you run out of battery life.
Allegedly, the cradle/screenmount won some design award!!! (Can you belive that?? Whoever designed it probably failed his GCSE in design on the same day!)
If you have a problem, the device can be re-set (hurrah). Sadly, the reset button is very difficult to find, is well hidden and requires the use of a searchlight, a magnifying glass, and a bent paperclip or similar. Oddly, my car is not littered with paperclips and I find this a pain. The tip of a biro is not good enough!!! a pin or bent paperclip only (if you can find the cunningly hidden reset button)
This device has a range of irrelevant features, including the facility for viewing a slideshow (wow! who cares?) and other irrelevant facilities such as a remote control to operate the device (I Kid you not)
Good points - The software is beyond compare and is better than the other satnavs I own. Sadly, the newer replacement models are not as good. This is a complicated issue, so I leave you to comb the internet for details. It finds postcodes and addresses well, and gives good instructions. It will tell you whether you are speeding by giving a pinging sound, and will tell you whether there is a speed camera nearby. It constantly pings 'speed camera' throughout Swansea = but thats just the exhuberance and fetishism of Swansea Council for speed cameras and NOT a device fault.
THE FUTURE IS A CHARGING OPPORTUNITY
This device (and all other satnavs I own) were at least 3 years out of date when I first used them. This is a charging opportunity for the satnav firms. They pulled down your pants when they took a lot of money from you for the device, and now they are about to spank your bottom...regularly...expensively. The cost of updates for road and route changes, and for changes in speed camera positioning is exhorbitant! They recommend every 6 months....gasp!
Tom Tom have a good internet site with loads of expensive goodies (updates, voices, languages etc). Well done Tom Tom - I just cant afford it. However, if you need resolution to any problem with your device...forget it. The easiest resolution is to buy a new (competitors?) device.
Heres the bad news. I own 2 Garmins, 2 Tom Toms and another 2 (mobile phone operated, therefore expensive to run) satnavs. Tom Tom, despite their many, many, many failings, do the best in my opinion. I would like to set up a company to make a decently designed satnav, and become a millionnaire - the technology is there.
Mine has just failed after 3 years, and in the absence of better alternatives, I may just well buy another.
Summary: An acceptable product ONLY because the competition is even worse