Product Type: Dove hair care products
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All I need now is the blue hair dye
Dove Damage Therapy Pro-Age Shampo
Member Name: broxi3781
Dove Damage Therapy Pro-Age Shampo
Date: 18/12/12, updated on 18/12/12 (75 review reads)
Advantages: Very concentrated - a little goes a long way - very good customer service.
Disadvantages: Made my hair very dry and stand straight up.
I chose Dove Pro Age mainly because it happened to be on special, but also because I have always liked Dove products and the reviews for this have been very good. My hair is very fine and can be prone to breakage as well as some thinning from an autoimmune condition. The claims that this would nourish brittle hair and revive fullness and strength sounded pretty good. I am getting older after all - so perhaps something like this would be just what I needed. I can't remember the exact price I paid but I believe it was roughly £2.50 with a buy 2 get one free deal - so £5 for 3 products. Thankfully I chose the Pro Age shampoo and conditioner and another Dove conditioner from a different range.
The first time I tried this I squirted out the same amount of shampoo as I would normally use and was surprised to find that it was quite a bit too much as I was rinsing lather out forever. That isn't a bad thing - it just means I would do better to use a much smaller amount - making this a very economical product. The shampoo was white and creamy, and looked something like conditioner. It had a pleasant scent, which I am finding difficult to describe - but I would say it is a fresh clean scent with a floral tone and a very slight undertone of coconut. It is not a strong or heavily perfumed scent and this smell is quite light once the product is rinsed out. I used this the first time with the matching conditioner and the second time with an intensive conditioner from Clairol which is meant to be used after colouring one's hair. My hair has been dyed for many years after suddenly developing quite a lot of white hair while still very young. If one has ever heard of someone having a terrible shock and their hair going white overnight it was much the same with me - but it wasn't overnight - it was a few weeks later. I do not know if the fact that my hair is coloured had any effect on the product reaction - but it was over a week since my hair had been dyed, and I would expect that many women using this also have dyed hair as it is intended for older women.
While washing my hair - I did notice that my hair felt strange - almost stripped - but I had used too much shampoo. I piled on the conditioner and thought nothing more of it until it dried. It was then that I noticed my hair was not only horribly dry but it was also standing up and insane angles. It looked as if I had been rubbing it with a balloon - or as my husband put it - I had just been been electrocuted. It really was awful - so I sent my husband to the shop to buy another type of shampoo. He forgot and I ended up with very very dirty hair on the day before our traditional Christmas Train trip - so I warily gave this a second try - this time using only the tiniest drop and tons of very strong conditioner which I let sit for 3 minutes - so I was sure it would be fine. If anything the second application made things worse. My husband said it didn't look too bad --- for a witch and even my children were staring. Still at least it wasn't greasy and dirty looking - I do have a thing about looking unclean. I know in Russia there is a legend of a Christmas Witch - so I just had a laugh and said that was me. Thankfully I am not the type to be worked up by a bad hair day, and once the children got to the train - Mommy's mad hairdo was forgotten.
The worst thing was though, even after washing this out again with another shampoo - this still wasn't quite right. I did let my hair greasy nasty and dirty for a few days in the hopes of building back up some natural oils and have been washing with other shampoos and deep conditioning every time since. It has now been 2 1/2 weeks since my second use of this product and my hair is only just now starting to return to normal.
I honestly do not know if something was wrong with the bottle I tried - I have used the conditioner separately and it has been grand - or if it was just me. I did phone Dove and they were really brilliant - offering to send me vouchers for a free replacement - or to choose other products from their range. The fellow I spoke to was lovely - he took all the details to see if any other reports come in and suggested that I might be too young for the product. He was very apologetic and simply could not have been nicer which is the reason I am giving this 3 stars instead of 1. The product simply did not work for me, but at least the company is willing to make sure I am not out of pocket for a mistake, my hair has eventually returned to normal so no harm was done, and it is quite funny if you think about it. I am now regretting not having taken photos to look back on and have a wee laugh. It would have been perfect for the children's Christmas scrapbooks - the year Mommy was a witch :)
I really can't say if anyone else will have a similar reaction - but I would advise caution - especially if you have long, fine straight hair like mine. If you do give this a try - start with a very tiny amount and do not try this on a day when you really want to look your best. I would feel that the lift caused be this might be helpful with some hair styles, but the extreme drying really couldn't be good for most hair types. Perhaps this would work better for flat oily hair that needs a lift.
Summary: A hair raising experience.