A really, really bad hairdresser (Razors Edge)

Member Name: Leon Nord

Product:	Razors Edge
Date:	17/05/07 (226 review reads)
Rating:

Advantages: None

Disadvantages: Uninspired, sulking, bad hairdressers (the four I have tried), bad customer service, bad results.

I have been cut four times by four different people, every time hoping it would get better - but every time I was disappointed. So I will never go there again. All the four hairdressers have seemed very uninspired, never smiling, and almost rushing through it. I had a long argument with one about why I did not want my sides cut with the machine - because I do not want a neat crew cut, but the texture that the scissors give - to her great dissatisfaction, probably because it takes longer time. Today, I bought some shampoo there after my last ever haircut there; it turned out to be labeled wrong, so the girl behind the desk charged me a higher price. I pointed it out and she saw it, but just said it was labeled wrong. The new price was higher. That's was it. A proper handling of that situation would have been to refund the difference, and saying: "thank you for pointing it out, we will fix that immediately."

But not at Razor's Edge.

Summary: Uninspired, sulking, bad hairdressers (the four I have tried), bad customer service, bad results.