This review is written on the basis that this headset is for use within a contact centre. This is not a great headset, and gets a very mixed reaction from the agents. On a plus it is Bluetooth, and not having a wire to get in the way: A. Makes it more comfortable, as this isn't pulling on one side and putting stress on one ear. B. Improves productivity if agents are multitasking and need to step away from their desk regularly to do this. The signal is strong, and can easily go 20 meters, or through a couple of walls, or even the floor. The battery life is good, and will last for about 10 hours, with most of that time spent on calls. ...  Read the complete review

As I use the phone a lot at work I was given this bluetooth headset to make my job a lot easier and more comfortable. It is so much better than using a handset or a wired headset, it really is freeing. I feel weird using a handset to talk now! In the box you get the main headset, charger, 2 headband-style headset adaptors and 3 over ear adaptors (as shown in the picture). This is brilliant as you can choose the exact item that suits you best. I use a medium size over ear adaptor. They clip on and off and you can use it on either ear. The headset slots onto the charger and will be ready to use in about 30 minutes but it takes 3 hours to charge fully ...  Read the complete review

- This is a very good wireless headset. Reception is crisp and clear from 15m away in an open-plan office. - The sound is of a good quality both in terms of what is being played through the ear and the microphone. - The headset is set up with a speaker on only one side, leaving the other free to hear the office environment. Will work well for many unless in a noisy office. - All the communication equipment is housed on the microphone boom, but it does not feel unbalanced as it is light and the headset provides a firm grip. - The earpiece is very comfortable, with a soft foam ring under the cover. - The volume control is small and at the rear of ...  Read the complete review

Been using this with the handset lifter now for 1 year. Fortunately the lifter is now normally included in the deal but best to check. The handset lifter does exactly what it says, physically lifts up the phone handset. Perfect for when you're on the other end of the office and need to answer the call by pressing the button on the head set. Range is good, stray to far and you will hear a tone and the break up of voice. Yes, you can get the traditional wired Plantronics and the price is good but this gives you the flexibility to move around unhindered. Would suggest wired versions for call-centre type environments where people basically use it at their desks ...  Read the complete review

We use the CS60 in work as standard and While I have never experienced using headsets before find that this headset is brilliant. It frees your hands to type while speaking to clients as well as lacking wires, the latter is the real advantage for me - being able to move about the office while speaking to clients is a huge advantage but also not having to get tangled up with wires when trying to pick the phone. Mine came with a phone lifter included in the box which as it suggests lifts the phone and puts it down again when the button on the side of the headset is pressed. There is also a volume control on the side of the headset which means that you don't need ...  Read the complete review