Product Type: Plantronics headsets
Newest Review: ... really easy to install, - plugging the dock part into the port where my earphones usually go. All I needed do from here was plug th... more
Wireless headset convert
Plantronics DECT Headset CS60
Member Name: roo88478
Plantronics DECT Headset CS60
Advantages: wireless, easy to install, decent sound quality
Disadvantages: needs to be charged up each night
I have recently started using the CS60 Plantronic headsets at my new place of work. I currently work in customer services and therefore wear a headset everyday as part of my job. Until now I have used a range of headsets in various different places of work, however this is the first time I have ever used a wireless headset. Rather than headset wires coming from the back of my phone - the phone is connected to a dock, which remotely connects to my headset. In my place of work we have the option to use a headset or use the usual hand set on the phone, however I find a good headset is much better for my needs as I do a lot of typing and get neck ache having to hold the phone with my neck/shoulder whilst processing calls if I use a regular handset.
I found this headset really easy to install, - plugging the dock part into the port where my earphones usually go. All I needed do from here was plug the dock into the mains. You need to let the earpiece of the appliance charge up before using - I generally leave mine to charge overnight and it lasts me all day the next day, which is great because the last thing you want is the earpiece dying mid call (I must add I have had this happen before, when I have forgotten to charge it, and if it does run out of charge mid call you can just pick up the regular phone handset and continue the call)
The docking station is an attractive silver and pewter pod, which looks great on my desk, into which the device fits in vertically to charge. You do have to make sure it is plugged in properly to ensure it is charging ( as I didn't do on my first day using it - coming in to a flat headset on the second day) however there is a light on the side to show when the headset is plugged into your docking device. A green light also appears on the headset when it is plugged in correctly. On the back of the dock are the microphone volume and headset volume controls, which are adjustable with slider devices, and a button pad respectively, and are very simple to use.
The headset comes in two separate parts; the ear piece and microphone in one piece, with an attachment to put the earpiece / microphone to your head. Some of my colleague use the standard ear clip, which literally loops the headset over your ear, however I use a more conventional 'over the head' band, which I find more comfortable for daily wear. The attachments were really easy to change, they just unclip and clip on to the preferred head attachment (and stay on well , as I was expecting it to fall off!) The band is also fully adjustable, suiting a range of head sizes, with a handy gripper on the other end, to end, to ensure maximum grasp!
I find the audio quality on this headset is fine - I have had better, however only on a double earphone headset - I do have it on the highest setting I admit, however even in a very loud, busy office, I am able to hear the customers I speak to quite clearly. Im truly converted to wireless headsets - no wires getting in the way when I am typing, I can stand up, sit down, or even head to the fax machine and keep talking!
I would recommend this product to a colleague / workmate, especially those:
· Who stand up when taking a call (especially those salesy types!)
· Move around the office during calls or between calls
· Type a lot during calls.
Summary: easy to use, wireless headset - im converted