 |
Norwich Union
Newest Review: ... know what the company are truly like until you make a claim. I found them to be very inefficient, such as not returning my calls, always saying that the person I wanted to speak to was "in a meeting", changing their minds with regards to information they required. You never dealt with the same person more than once so your file gets passed around. I found them to be very disingenous and will do anything to avoid paying out on a claim. Whenever I wrote to them they would never answer my specific questions. This is not what you expect at any time and it is even worse if you are ill. They might "quote you happy", however ... more |
||
Norwich Union: norwich union (173 words)
by jeane - written on 13.04.05 (Useful, 370 readings)
Rating:
I would also suggest anyone wishing to purchase a life/critical illness policy from NU should seriously consider shopping around first. Unfortunately you do not know what the company are truly like until you make a claim. I found them to be very inefficient, such as not returning my calls, always saying that the person I wanted to speak to was "in a meeting", changing their minds with regards to information they required. You never dealt with the same person more than once so your file gets passed around. I found them to be very disingenous and will do anything to avoid paying out on a claim. Whenever I wrote to them they would never answer my specific ...
CAUTION: AVOID NORWICH UNION HEALTHCARE (184 words)
by zzx27 - written on 04.06.04 (Useful, 881 readings)
Rating:
Last year, i joined norwich union healthcare and sat down with the salesperson to fill in my form on my behalf. I told him all my past ailments which all should have been written down as all past illnesses that have required medical attention are not included in the insrance. I explained one of my minor illnesses and my more serious one which i do not want to reveal on the internet. The saleperson said that there was no need to write down the minor illness. A year later, i put in a claim after my minor illness had become worse. norwich union were very unhelpful and even lost my forms causing me to fill them in again. after they were still not satisfied they requesed ...
