Amplex complaint (Amplex Fresh Breath Capsules)

Member Name: McCG

Product:	Amplex Fresh Breath Capsules
Date:	16/01/06 (143 review reads)
Rating:

Advantages: The product works to satisafction

Disadvantages: The new packaging is totally dissatisfactory

I have used Amplex for many years, partly as a deterrent for halitosis, partly as an 'anti-alcohol-odour' medium. Recently, I have seen a change in the packaging for this item — presumably as an anti-overdose potential. I feel, however, that it is an 'anti-sales potential', because I find that the only way that I can access the spherical objects is to burst open the casing, which has the potential to spill the contents on the pavement / floor / surface on which I am walking.
This new kidney-shaped container, with the potential (I use the word tentatively)to issue one 'pill' at a time, usually results – after 8 – 10 attempts – in causing the above action of bursting open the casing and negating the 'design' aspect of the new packaging.
What happened to the old, tried and true, 'if-it-ain't-broke-don't-fix-it' rectangular container which seldom, if ever, failed to 'deliver the goods'? Why do I have to pay for a unit which costs more and doesn't work?? Can I still get the old system by paying less? Can I still get the old system, which worked, and if not, why not??
Progress is only helpful if it is advantageous to the user, and I have felt over the last three purchases that your 'progress' is no help at all. New Labour people say that life is in progress, but many other people disagree............ or would that analogy not fit........?

Summary: Good product........Bad new packaging