Product Type: Boots health products
Newest Review: ... though they were informed NHS does it to me every 6 months if required saying that was ok the NHS will pay!) they then told me I'd only nee... more
Well I have always been impressed!
Member Name: SusanLesley
Date: 28/11/07, updated on 28/11/07 (1926 review reads)
Advantages: Good service, reasonable prices and Boots points!
Disadvantages: A bit more help choosing frames would be good
When I lived in Walsall I always used Dolland and Aitchison Opticians. In fact I had been going there ever since I was 4 years old and it was called Hudson Howard and that's going back a bit I can tell you - I'm 53 tomorrow! Anyway they do not have branch here in Llandudno.
I took a look around the town and decided to try Boots Opticians and have been happily going there every year for the last 5 years.
The Boots Opticians store here in Llandudno is a separate shop from the main Boots store and looks as though it is quite new. The place is nicely decorated, open and airy, with plenty of racks of spectacle frames of all different shapes, sizes and prices around the walls.
They call me in for my eye test each year which is free for me as I am a diabetic. It all helps with the ultimate cost as I have photo chromic varifocal lenses which are somewhat expensive! LOL!
When I turned up for my first appointment I was asked a few questions for their records address, telephone number, GP etc - the usual stuff, and then I was shown through to the waiting area towards the rear of the shop.
Whenever I go to have my eyes tested her I am always called in for my test promptly by the optician, who is very kind and puts me at my ease at once. The tests take about half an hour, as he is very thorough and always tests not only my eyesight but also checks the back of my eye, tests for glaucoma and does one or two other tests that I can't remember what they were for!
He explains everything that he was doing and I never feel hurried at all. He also always checks that, being diabetic, I am having my annual check up for diabetic retinopathy. The first time I went he took the time to explain how important this test is and how they analyse the results of the screening so that any problems can be sorted quickly.
All in all I have always been very impressed with the tests carried out at Boots Opticians and am happy to return to them each year.
After the test I go back into the main part of the shop to choose my new spectacles if I need them. On occasions, when my old frames have still been OK I have just had the new lenses fitted into the existing frames and they are quite happy to do this. I always have a spare pair of glasses to wear whilst my main pair is away so that's OK.
The only slight criticism I have is that I am told to have a browse through the many frames on show and to feel free to look in the drawers to find any others that might be more to my taste. I am then usually left on my own to choose. I tend to go to the opticians alone and so would sometimes like some help to choose frames that suited me.
Luckily my eyesight is good enough without spectacles to see myself in the mirror so I can see what the new frames will look like on me, but I have never been very good at deciding what suits me.
They have a wide selection of frames available split into ladies, men's and children's sections. They then range from National Health frames up to expensive designer frames although most of the frames fall into the middle value range. There are plenty of designer named frames at reasonable prices too.
There are then numerous extras to choose from. You can have coating on the lenses to help prevent damage, tints of various colours to help cope with sunlight glare and a range of cleaning and storage options are also available.
There are often good offers to be had at Boots Opticians so it is worth arranging the eye test to coincide with a suitable one.
In the past I have had a second pair of glasses free when I have purchased my main pair.
As I said earlier my main pair would be varifocal with photo chromic lenses, but initially the free pair was not the same standard! The free pair would be single vision lenses and I was asked to choose whether I wanted long vision or close vision lenses. I chose the close vision as I figured that, if I broke my main pair, spectacles for close work is what I would need most.
I am sure that I have recently seen the free pair offer advertised as including varifocal lenses so that would be brilliant for me!
Other offers include extra points on the Boots Clubcard which can also be pretty lucrative but maybe not as beneficial as the free spectacles! Obviously any purchases from Boots Opticians will qualify for Advantage Points.
I always know that the cost will not be cheap, but then I am prepared to pay keep my eyesight! A pair of spectacles made to my specifications usually costs over £300 these days but luckily I don't have to have them changed every year!
They usually take about a week to be made up as they are not made on the premises and Boots give me a ring when they arrive in the shop.
When I go to collect them I am fitted with them properly so that the lenses would rest in exactly the right place in front of my eyes for me to see the right things through the right part of the lens.
I then pay the remainder of the cost and that's that!
In conclusion I am very impressed with the standard of service and the prices at Boots opticians apart from the lack of help when choosing the frames. If you are a bit unsure about choosing remember to take someone with you!
Summary: A good service at a good price.