Boots... the friendliest opticians in town (Boots Opticians)

Member Name: l0ul0u

Product:	Boots Opticians
Date:	16/10/08 (73 review reads)
Rating:

Advantages: excellent customer service

Disadvantages: not all glasses in stock

Never before have I met a freindlier bunch of staff in an opticians, I took my dad here when his car was broken as he needed to get his eyes tested and wanted some new glasses for cycling.

They looked through the catalogue and showed him all the styles but didn't have the style of glasses he wanted in stock but they ordered them in for the next day for him to try on and to decide if he liked them or not, excellent service.

Also, while I was waiting for him to have his eyes tested the women in the shop made me a lovely cup of tea, which was especially nice as the weather outside was freezing and it was raining heavily which isn't uncommon here during the winter.

My dad went back to try on the glasses and decided to order them as he liked the style and the fit and as an apology for the inconvenience discounted the price of the glasses for him by 10% without him even asking... another kind gesture!

Summary: an excellent customer experience from one of the leading names in opticians