Newest Review: ... an appointment. My optician is nice. However, when speaking to the lady I said, "I am here for the free trial i think?" never ... more
Laser Surgery - Beware using Optical Express
Author Name: Glenda Gilbert
They do not tell you everything in their literature in order for you to make an informed choice. On their website, in answer to the question "Is laser eye surgery painful", they reply...."you may experience slight discomfort for a few hours as your eyes heal which most patients have likened to having very tired eyes"
What rubbish. I was in agony. It felt like someone was sticking red hot needles in to my eyeballs and I looked like I had been 5 rounds with a professional boxer - my eyes, eyelids and round my eyes were swollen and distorted. When I tried to feed this back to them (my point being that even if my reaction was unusual, they should point it out as a possibility - just as prescription drugs carry a leaflet detailing all possible side effects then so should they).
Their response - total disinterest; they fobbed me off with the statement that it was because I had suffered with excessive dryness that I had such problems. So? If I did, others will too and they need to be informed of the possibility. The thicko person I spoke to who followed up my comments on the survey, who was not a clinician, clearly could not understand the point.
I would NEVER recommend Optical Express to anyone.
Summary: They do not tell you that post-operatively you can be in great pain
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