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Rather inconsistent and annoying
Member Name: topreviewer2013
Advantages: Relatively low cost and readily available
Disadvantages: Not all opticians speak native level English and their after service is poor
I will admit that I am not the world's greatest fan of going to the doctors, dentists or opticians, but when I do need to go, I look for someone who will make me feel comfortable, relaxed and in safe hands. I had used Specsavers as a child, when my mother took me there, and had several years of being rushed through the examination process in the manner of an cattle drive, being made to sit here, wait in here, "can you see this top line? great we are done."
I had a series of infections from my contact lenses, which they told me was caused by wearing my lenses for more than 12 hours a day. This was despite their optician telling me in broken English that I could wear them for at least 16 hours a day on my previous visit.
After that, I was rather distrusting of them and reluctant to put my eyes in their hands. I did try another branch, but after telling me that they couldn't share my records between branches, I gave up. I also suffered a plague of letters and phone calls repeatedly telling me I was due a check up when I wasn't, for years afterwards.
Summary: They are satisfactory if you are an easy customer, but otherwise I would avoid.
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