Specsavers Opticians Reviews

It can be tricky to rate a service rather than a product - as a service can vary due to particular experiences, whereas unless something has gone badly wrong a product remains the same! I have been going to Specsavers for over 14 years - and the only bad experience I had was at my most recent visit. It didn't put me off using ...  Read the complete review

As I'm in my forties and work in front of a screen all day and a lot at night I thought it was sensible to get an eye test done. The last time I had one was when I was at school. As Specsavers had advertised a lot on the radio and TV I thought I'd give them a go. They had a local shop and when I rang them they could arrange a ...  Read the complete review

I will admit that I am not the world's greatest fan of going to the doctors, dentists or opticians, but when I do need to go, I look for someone who will make me feel comfortable, relaxed and in safe hands. I had used Specsavers as a child, when my mother took me there, and had several years of being rushed through the examination ...  Read the complete review

Up until last year I had never been to have an eye test, but I was regularly straining my eyes when using my computer, so thought it best to go. I had heard stories from friends who had waited ages to get a slot with an optician, but having a Specsavers in my city centre, I went alone and was surprised to get an appointment the following ...  Read the complete review

Up till 2 years ago I thought my eyesight was fine . Then one day I notice road signs becoming a little fuzzy , squinting to read the text on the tv 6' away ( 32" tv at that ) and the headaches oh my word not to mention stars in my vision . Even when I closed my eyes the stars would still flash about driving me crazy .. So after 30 ...  Read the complete review

I have worn glasses all my life, my mum even had to tie a ribbon onto the glasses to keep them on my face. So obviously I have been to many opticians during my 40+ years, never been to a chemist that just doesn't work for me, I do know and understand that they are trained(probably better than the Motherwell Specsavers lot) so my story ...  Read the complete review

NB: This review is about Specsavers and their Contact Lenses, not the Spectacle and Eyetest Departments. I have been a customer of SpecSavers for at least 12 years now. I've had to wear glasses my whole life, and only have sight in one eye. For a very long time, I was never allowed to wear contacts lenses. I was advised that ...  Read the complete review

I started wearing glasses when I was 11, it was a bit of a shock going from being able to see perfectly to everything becoming blurry. I have worn glasses ever since and gone through all the different stages - getting the right prescription, continually testing as I grew up, not wanting to wear them because they made me look like a ...  Read the complete review

Unfortunately I suffer from poor sight and have a customer of Specsavers for about 20 years About Specsavers Specsavers are a range of high street opticians - according to their website they have over 1,500 optical stores in 10 countries! They are pretty well advertised and well know - their famous catchphrase is ...  Read the complete review

We recently visited specsavers in Shrewsbury and cannot thank Richard enough for his help in selecting the right spectacles for me. I am petite and most looked too wide and square shapes just did not look right. Richard spent a long time with me and even went to see what else was in the stockroom and nothing was too much trouble. I ...  Read the complete review

I hadn't had an eye test for around ten years so decided it was time to check up on things. Having booked an appointment, the waiting time was around three to four days for a routine check up. When the time came, I was made to feel very welcome and waited only about five minutes before being seen. I was measured with a ...  Read the complete review

I have always had perfect vision.....until the past 4 months where I've noticed that my sight when driving or reading words on the TV screen are starting to get blurry. I decided to get my eyes tested because of this - and to be honest I was a little nervous because I wasn't really aware of what would happen during an eye test, not to ...  Read the complete review

Spec savers staff has obviously been trained with the same auto suggestion techniques, they can hold your shoulders as they say follow me which suggests that your sight has just hit rock bottom and thank goodness we are here to help. Then they smile ever so politely as they fleece every penny possible. The overall quality of the service is what appears to be professional, but the end product is not value for money. I actually got better reading glasses from poundland. It is tempting to recommend that "patients" go for a test and then select their prescriptions from poundland. Only an average saving of £79. Eye testing is important as the tests can show up a few medical problems. Tests are free, you take the advantage, instead of Specsavers.

After my initial attempt at taylor made varifocals recommended by Helen from the Glasgow Argyle st branch; failed, I asked for reading glasses, a few days later picked them up, surprise, surprise the lenses on both pair were useless, it was only possible to read anything if there was a precise distance, 20mm either way and the vision was ...  Read the complete review

I attended the eye test which was done by a very enthusiastic young lady who kept telling me that I had difficulty seeing the dashboard of my car, which I do not have a problem with, My long sight is 0.5 out in one eye, my reading glasses requirement is +0.2, so I was advised to go for the Taylor made Varifocals. I told the tester that ...  Read the complete review

I sent this letter of complaint to Specsavers a month ago and I am yet to receive a response, other than that they are looking into it: "I am writing to inform you of a potentially serious matter regarding my contact lenses, of which I thought you should be aware. For several months I have been 'supposedly' ...  Read the complete review

Before I decided to move on to Vision Express opticians I always had all my previous eyes tests and specs from Specsavers. Wherever I lived I found a branch out and had simply dealt with them for years as I knew that they always had good deals on frames and so on. However now I have moved away from using this run of the mill 'on every ...  Read the complete review

I've been regularly checking my 5 y.o daughter eyes at Woking Specsavers since she was 3. Suddenly during our last visit the doctor( Chinese looking man) after spending 2 minutes on the examinations concluded that my daughter needs glasses. I was entirely shocked and confused and Dr quickly started to choose the wright lenses for her and ...  Read the complete review

~ MY LOCAL SPECSAVERS~ When I first went for an eye-test quite a few years ago now I did feel slightly nervous, how-ever the staff at my local branch made me feel welcome and ensured me there was nothing to worry about. During my visit here I saw approximately 2 different members of staff whom carried out different tests on my eyes. ...  Read the complete review

some of the staff can be rude in the store the eye test was fantastic and the guy who helped me choose my glasses was vey helpfull but as soon as you pay for your glasses l feel they dont care about you all they want is the money the afercare service needs improveing and they need to train certain staff how to be polite to customers also the guys who have to do the eyes test are made to do as many tests as they can just to keep the shop owner happy l will return but a smile and good customer service needs improveing after payment has been made this is about the worthing town centre store sussex