From birth I had bad eyesight and had to wear very thick and unflattering glasses all through school. My prescription for my eyes were -9.00 and -10.00. When I got to 16 I started to wear contact lenses, which were great, but also expensive because of the high prescription, and the various care solutions. It also still meant that I was almost blind before and after having lenses in.
So I looked into laser surgery and went to the usual high street opticians. One company offered to try, if I was prepared to travel, and stay over in London or Manchester, but most said my eyes were too bad and suggested permanent fitted lenses. Then a friend of my husbands recommended Accuvision. I was immediately impressed by the standard of customer care and consideration on my first consultation. I was assured that they could repair my eyes, but it was recommended that I try some different contact lenses which could improve years of damage caused by my other lenses. They were correct, at further consultations my eyes, although still poor, actually got better and better.
Finally the improvement settled and I was ready for the surgery, which would now be less severe than initially diagnosed. I had the whole procedure explained fully to me, including what could possibly go wrong, before I finally consented to the procedure.
My hand was literally held at times all the way through the procedure, and all the staff I came into contact with, both during and after the procedure, were courteous, helpful, reassuring and considerate, and always willing to explain fully everything that was going on. My treatment was a resounding success and I have perfect 20 : 20 vision!!!!!
I write this almost a year after my procedure and just before the last of my regular post operation consultations. When your operation is done you are not forgotten by Accuvision, they see you regularly and they are always at the end of the phone if you have any concerns or worries.