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B & Q Home Delivery Sucks -  B&Q Kitchen Furniture Home Furniture
B&Q Kitchen Furniture 

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B & Q Home Delivery Sucks (B&Q Kitchen Furniture)

tenajekul

Member Name: tenajekul

Product:

B&Q Kitchen Furniture

Date: 26/05/06 (2929 review reads)
Rating:

Advantages: Takes the order and polite

Disadvantages: Nothing arrives or damaged

We are extremely annoyed with them as we have waited in various days for deliveries twice nothing arrived due to the items not picked or put onto the delivery vans. once the larder was missing then came 3 weeks later after taking another day off work. last week waited in for our last item guess what nothing arrived. They now tell me to wait until the last week of June.

The service is poor. I will not recommend anyone to have to order from their delivery service.

The rest of B & Q i cannot fault.

Summary: Kitchen Doors / Larder not arriving when they say. still waiting for 2 doors after 3 months.

Last members to rate this review:
(8 members total)

chrisandmark%2Fsnowflake5%2Fxxsaraxxm%2Flitefoot%2Fbelfin%2Fwendybull%2F

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Overall rating: Somewhat useful

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Last comments:
chrisandmark

- 27/05/06

Hi and welcome to Dooyoo.

What anwar means is your review is in the wrong category, this is for reviews on B&Q Kitchen Furniture rather than their delivery service. I'll contact Dooyoo and ask them to move your review to a more appropriate category.

I do agree with you though, B&Q were so late delivering my seven year olds new bed that I had to go elsewhere for one and then wrangle the refund with B&Q. Their customer services are one of the worst I've ever had to deal with, the girl who I kept dealing with was so rude that eventually I had to get my partner to phone them as I'd end up swearing at her!

Chris
House and Garden guide
tenajekul

- 27/05/06

The comments made were about their delivery not about the kitchen furniture. I think they are unhelpful and couldn't care less as they have your money. Well i have spoken to my credit card company and they will refund all my money if they do not sort out the problem soon. If the problem isn't sorted soon i will be speaking to the trading standard people and they are helping sort this out. I WILL NOT BE ORDERING ANYTHING FROM B & Q HOME DELIVERY EVER AGAIN.
anwar7

- 26/05/06

Sorry but this tells me little about B and Q's kitchen furniture. Ann

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