DO NOT USE THIS AWFUL COMPANY (Curtains)

Member Name: Pilsbury

Product:	Curtains
Date:	15/01/09 (144 review reads)
Rating:

Advantages: Nothing

Disadvantages: RIp off merchants, appallingly bad customer service

In total agreement with most of the comments above and really really wish I'd check this site out beforehand :(
Long story short - after two failed attempts (not coming when they said they would), the fitter came over, measured up and gave us a quote (already at 50% so they said). Quote was too high, I refused once, they brought the quote down. I refused again a week later and it came down further still, so agreed and they promptly took £450 off my card and I "thought" i was clever and had done some good negotiating....
I now realise that it's true, you get what you pay for in life.
The fitter promised the blinds would be fitted before Xmas. Ten days after my deposit was taken I rang up - only to be fobbed off and told to ring back in a few days. When I rang and only after really pushing matters, I found out that the material I had chosed didn't exist anymore (and the fitter should've told me in the first place!). I was livid, but because of cheap price, asked for the fitter to come back and show me his other samples.
Despite numerous calls, the fitter never returned my call and their customer services were worse than useless.
On Jan 6th I rang up and cancelled my order and demanded an immediate refund. It is now Jan 15th and I still don't have my money and the prats in customer service can't tell me where it is right now.
I have never in my life experiencing such shockingly bad customer service, I am livid and can't believe a company like this can still exist. A complete bunch of cowboys!

Summary: Cannot beleive a company like this still exists!