Newest Review: ... the way we were sitting, manager then came out got cushions fixed told him the material on the furniture looked liked it was coming away... more
Stylish sofas and affordable payment plans!
Member Name: bluebell190
Advantages: Great customer service
Disadvantages: Some fading and wear and tear on foot stool
I moved in my house nearly 5 years ago now, and one of the first things I needed to buy was a sofa to sit on! I didn't look anywhere else other than DFS as it was the first shop I went in, and I found a sofa and chair that I fell in love with and didn't want anything else! When I went in the shop, in Bolton, Middlebrook, I was not hassled by the sales staff. They asked me if I needed any help, and just let me and my boyfriend wander round and look for ourselves, which was great, as I hate it when you can't look properly because a salesman wants your sale and won't leave you alone!
When I had seen a sofa and chair that I liked, a salesman came over straight away and sat down with us. We chose the Joele style sofa and chair, I will add the links to the DFS website at the bottom of this review if you want to look at them, they are gorgeous! We chose it in black, after the salesman gave us all the different samples of fabric we could choose. This style of sofa came in about 10 different colours which is great, as there would be a colour to suit everyone. The sofa and chair was in black in the shop, and I think this is why I went for it in black, but now looking back I think I should have chosen a better colour. Even though I love this sofa, I would never ever go for a black sofa again! It shows up all the bits, and has to be hoovered every single day, sometimes twice. Especially if my cat every goes on it, the cat hairs show up so much.
When I chose my sofa I could choose it in a 2, 3 or 4 seater. I chose a three seater and I could choose from a different range of cushions for the back too. The chair I chose, is a round swivel chair which looks so stylish and I always get comments from people saying how much they love this chair! I had never seen one like this before, and you can swivel round the whole way round in it, which is great and very handy at times!
This sofa is comfortable to sit on. I don't sit on and think oh my god this is sooo cosy and comfy! But when you are sat on it for a few hours watching the TV, it does not feel uncomfortable, and does not hurt my back or anything. I can sit on it for a good few hours comfortably. It supports you well, both the sofa and chair. The swivel chair can fit two people on, but it is a squeeze. The cushions on this sofa go flat very quickly, I am forever plumping them up! They have not gone misshapen, but do not look as plump or as nice as they did when I first got them. DFS told me to hoover these every week, and I actually hoover them every day, and the fabric is still good as new, it has not worn down at all. There are a few plucks on my sofa, but I think that it my cat's fault.
I also purchased a foot stool in the same range at the same time as my sofa and chair, and this is so handy. It is black, and a good size, and I can fit so much in it. It is the same height as the chair and sofa to put your feet up on to, and is a good addition and I am glad I bought it. My cat adopted it though as her chair to sleep on, and the fabric has worn down so much where she has slept, that there is nothing left, it is not black any more, and it looks awful! That is just my cat sleeping on it! I have had to put a black throw on it folded up, so it blends in, otherwise this would have to be chucked away. I rang DFS and they said they could not do anything about general wear and tear of the fabric, even though this happened after less than a year of having it. But they did come out when the fabric on the swivel chair came loose, they pulled it tighter and stapled it back down again, and I couldn't fault them for doing that. They arranged a time to come out, and came when they said they would, and the bloke was really nice. He was in and out in 10 minutes, so it didn't take up too much of my time repairing it.
Other than my footstool fading and wearing down, the fabric on the rest of my sofa and chair still looks as good as new, it has not faded in colour, and it still looks stylish in my front room. On the DFS website the chair I bought, is currently selling for £725, when I bought mine nearly five years ago, I paid £525, so it has gone up a fair bit in price since! I would still be happy to pay this though, as I love my chair! The 3 seater sofa is currently selling for £798 and we paid £725 for it so this hasn't gone up much. The foot stool we paid £199 for and is now £209. This was well overpriced, and we also took out a £150 deal to cover our sofa if it got a stain on it. DFS will come out and replace the fabric or clean it for us, if it gets stained, but so far we have never stained it, so have never had to use this.
DFS offer interest free credit on all their sofas. We did ours over four years, and it was around £36 a month, so it was really affordable for us, and this allows anyone to be able to afford a new sofa! The stain protection, even though it was £150, it was only about an extra £1.10 a month over the four years so we thought we would go for it because of this.
There are so many different styles to choose from in DFS, they are all so stylish, and comfy, there is something for everyone. The store was set up nicely and there was lots of space between the chairs to walk round. It was a nice pleasant experience buying my sofa from DFS! I bought mine before I moved into my house, and DFS kindly offered to hold it in the warehouse until the day I moved in, and they delivered at the time they said they would when I moved in my house. They set it all up in my front room for me and I couldn't fault them at all. My sofa was ready within three weeks of me buying it so this was great service.
I will definitely be buying my next sofa from DFS when I come to need one again, and I cannot recommend them highly enough. They have gorgeous comfy sofas, affordable payment plans, and friendly and helpful staff! The links of my sofas are below!
Summary: Excellent place to buy a sofa
- Calder House Venetian Dressing Table
- Calder House Venetian 3 Drawer Bedside Chest
- Stompa Uno Storage Bunk Bed
- Stompa Uno 7 White High Sleeper
- Stompa Uno 7 Nero High Sleeper
- Caxton Lichfield Twin Pedestal Extending Dining Set
- Caxton Lichfield Twin Pedestal Extending Dining Table
- Caxton York Rectangular Extending Dining Table
- Eliza Tinsley Barcelona Chrome and Quilted Leather Faced Chair
- Caxton Lincoln Cradenza Corner Display Cabinet