Don't Go There! (Dolphin Bathrooms in General)

Member Name: M Wilson

Product:	Dolphin Bathrooms in General
Date:	01/02/07 (449 review reads)
Rating:

Advantages: None

Disadvantages: Insider Dealing!

Went in to Dumfries shop on a Sunday to buy 2 bathroom suites i had seen earlier in the week, these were shop displays being sold as the shop was closing.
Sales Assistant said if i liked "that one" i should get it today as the Boss's friends are interested in it. She phoned Operations Manager to check it hadn't been sold and was told it was fine to sell. Sales Assistant had been told no cash, no sale. We paid in full for both suites, with delivery the following Sunday, i should point out that no SOLD signs were on either suite. Following day my partner had call to say sorry one of the suites had been sold on the Saturday through head office in Manchester! with no communication to Dumfries shop or payment as the Sales Assistant confirmed to him! Later on we had a call to say that we couldn't have second suite as the shop was no longer closing. We sent a letter of complaint over 3 weeks ago to Mr Sinster, Property Director but he has not had the courtesy to reply with an apology. I have now found similar/if not same bathrooms on the web at much the same price as the price Dumfries shop were charging for "ex display" so i think that says something about their pricing!

Summary: From 2 Suites to None