Oh what a nightmare! (Dolphin Bathrooms in General)

Member Name: Thoughtshower

Product:	Dolphin Bathrooms in General
Date:	14/07/09 (181 review reads)
Rating:

Advantages: None

Disadvantages: They destroyed my bathroom, toilet and ceiling of my downstairs neighbour

Had a shower installed last year which took 7 weeks due to workman, we were told, having 'personal issues'. Well it certainly affected his performance as he only ever seemed to be able to work 2-3 hours/days and was more to do with his laziness and incompetence. This was the shoddish work you can imagine. He left the new flooring covered in debris and we spent months scraping the mess off the new floor. Less than a year later, the wall in the toilet next door started to show blotches and mold along the skirting board, together with the ceiling downstairs, presumably from a leak behind the tiling. It took over 3 weeks to get the so called project manager (who never managed to turn up during any of our problems with the installation) to turn up, take some photos and disappear again with promises to have it investigated. The next contact was a text from the awful plumber who installed it saying he'd come out to look at it, (I can't believe they were still giving him work). That was 3 weeks ago and nothing since. The thought of seeing him in my house again fills me with dread but the project manager says that it is he who has to sort it out. I keep hoping I'll wake up and find it was all just a nightmare and that there's no such thing as Dolphin bathrooms. Don't believe any of their pre-sale patter about project management or quality workmanship. It just isn't true.
I'm forced to give this a star rating but ideally, it's a zero

Summary: Save your sanity and find someone other than Dolphin bathrooms