Newest Review: ... over wide and uneven grout lines - why use the provided tile spacers when you can just guess!!) 2 days arguing over a shower niche, whil... more
Dolphin Bathrooms in General
Author Name: Gavin Patterson
Dolphin Bathrooms in General
Disadvantages: Not the cheapest but you cant expect them to be!
I start this with the free and honest admission that I am a Dolphin Bathrooms Designer! Also that these comments are mine and in no way represent Dolphin Bathrooms. I, like many of my collegues, regularly read the reviews of Dolphin on sites such as this one and i'm sure you can understand our frustration at reading some of the comments posted. Like anyone we like to feel a sense of pride in our profession and the company we work for!
It would be foolish to try to suggest that a company the size of Dolphin receive no complaints and that ALL our customers are 'Happy Bunnies' ALL of the time. Dolphin fit more luxury bathrooms than any other company in the UK by a mile! Yes Dolphin do receive genuine and justifyable complaints from valued customers but sites such as these do not offer a fair and in context appraisal. So can I suggest that we look more closely at these complaints?
If you look at the number of complaints on this particular site you will see that they go back many years. Now look at the tiny number of complaints for the last 12 months and consider that last year Dolphin fiitted in excess of 6000 bathrooms I believe! I would suggest that looked at in this light Dolphin have a track record to be envied in today's world.
One other thing to be considered is that I know for a fact that a very large proportion of these complaints are written by 'Disgruntled' ex employees. I know from my own experiences with Dolphin as a self employed person that the training and guidance we are given both at the start and continuing through our association with the company is designed to make us the very best at what we do. It follows therefore that a number of individuals will enevitably fall short of the high standards of competence and ethics Dolphin demands and are quite simply sacked. These people often vent their feelings on sites such as this. In particular a lot of former Dolphin Fitting Crews fall by the wayside due to poor workmanship etc and then enjoy calling the company that they were simply not good enough to represent!
So can I suggest that anyone reading this and in the process of purchasing a new Bathroom finds out for themselves what the Dolphin Experience' is really all about and not be put off by the comments they read? I, and the rest of my collegues would appreciate the chance to show you just how good we are.
Dolphin Sales Designer (Self Employed)
Summary: They do it all!
More reviews in the field of Furniture
- Sweet Dreams Brussels Fabric Headboard
- Calder House Brooklyn Oak Triple Wardrobe
- Calder House Brooklyn Oak Single Wardrobe
- Calder House Brooklyn Oak Double Wardrobe
- Calder House Brooklyn Oak Bedding Box
- Mountrose Arctic High Gloss 1 Door 1 Drawer Bathroom Cabinet
- Mountrose Arctic High Gloss 2 Door 1 Drawer Bathroom Floor Cabinet
- Mountrose Chicago Long John Nest of Coffee Tables
- Mountrose Neptune Pink Wide 2 Shelf 1 Drawer Unit
- Oestergaard Wokingham Solid Pine 3 Shelf Bookcase