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High Pressure Sales -  Dolphin Bathrooms in General Home Furniture
Dolphin Bathrooms in General 

Newest Review: ... isn't it, how their sales team are available until 8pm at night and over the weekends, but the customer service offices are only open mo... more

High Pressure Sales (Dolphin Bathrooms in General)

AndyCJ

Member Name: AndyCJ

Product:

Dolphin Bathrooms in General

Date: 02/05/04 (3685 review reads)
Rating:

Advantages: Nice designs

Disadvantages: Extremely Expensive, Pushy sales people

We needed a new bathroom and visited a Dolphin Bathrooms showroom. The Staff there were quite friendly and offered to send one of their designers out for a no obligation design and quotation. I asked if my budget (£4000) was reasonable for having a bathroom installed and was told it definitely was.

7pm one evening the designer/salesman arrived. He proceeded to give us his entire life story. One hour later I asked him to 'get on with with what he was here for'.

He designed a nice bathroom. Made the most of the limited space we have available. Then came the crunch. The total cost?? £16000.00. Yes. Sixteen thousand pounds. When he saw my Wife and I laughing he immediately remembered a 'Special Promotion' whereby we could have a 50% discount. Eight Thousand was still far too much. I told him that we could not proceed unless the price was under £5000.00. He laughed and basically called us 'Cheap'. I might add that we have since had practically the same bathroom installed to a high level of quality for a total cost of £3500.00.

At just gone midnight I had to quite forcefully ask him to leave.

He reluctantly left, accusing us of wasting his valuable time. He then saw my Wifes car on the drive and commented that we 'Obviously had pots of money but just dont want to spend it with him'

My advice is: Never let these people into your house. They push and pressurise until they get a sale at astronomical prices.

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Last comments:
ta_yahoo

- 29/07/06

We did not encounter a high pressure sales woman. She just kept repeating that higher prices are justified through end-to-end project management (well, not if the price is 4 times what it should be!) but she left when we said that we'd need to compare with a local plumbing/bathroom firm.
stefanf

- 28/10/04

We recently had them in for a quote, and we must have had the same salesman! First he was late, and then he ended up spending over 3 hours in our house, only to quote us £26,000 for two simple, plain bathrooms. He then proceded to try and offer it to us on credit, at an interest rate which he refused to disclose. We couldn't get rid of him. I'm glad to say that we've steered clear, especially now that I've read this.
OperationIvy

- 02/05/04

im sure i saw them on watchdog once! :)

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