Dolphin Bathrooms in General Reviews

Rubbish workmanship Late finnishing the work Very expensive Paid over the odds for a shower on the basis that i'd rather pay more and get a good job done and i hate the hassle of chasing people to do work. Dolphin did a terrible job, took ages and i ended up phoning electricians , plumbers etc etc to get the work ...  Read the complete review

Went in to Dumfries shop on a Sunday to buy 2 bathroom suites i had seen earlier in the week, these were shop displays being sold as the shop was closing. Sales Assistant said if i liked "that one" i should get it today as the Boss's friends are interested in it. She phoned Operations Manager to check it hadn't been sold and was ...  Read the complete review

If you chose to go with Dolphin, be prepared for a very stressful experience. Very pushy sales person & a totally incompetent fitter. Months of fitting then re fitting. Overall, it is an average looking bathroom, nothing special for the huge amount of money we parted with. In our opinion they are not like Dolphin promote themselves to be. ...  Read the complete review

They require full payment up front, long delays before starting, dont believe the dates given by the salesman. The final job was good except there was a part missing from the sink unit. Lots of phone calls only recieved fob offs and now they just wont return phone calls. Advice - look elsewhere.

We have a very small bathroom and wanted to make the best of the space with a new bathroom with showerbath etc. I had not done any research on the net and knew nothing about the bad reputation and poor sales tatics adopted by the Dolphin sales representatives. But having just gone though the experience I can say all the poor press and bad ...  Read the complete review

We signed a contract with Dolphin for a new bathroom in April and we are still waiting for it in October. They finally delivered the fittings two weeks ago (which looks great in the middle of my sitting room!!) with a promise of a call back for a fitting date within 24 hours. Still waiting for that call. I leave a message with them 2-5 times a ...  Read the complete review

We have wanted a new bathroom and a new shower room for some time and got energised by a flyer offering 50% discount (how did you calculate your list price if you can offer 50% off, was a question in the back of my mind...). So the design lady duly visited and we talked for about 4 hours about all the details. We found this useful because you ...  Read the complete review

Having recently moved into a new apartment, one thing we really wanted to get done was the bathroom. Its a small 1 bedroom apartment with a basic small bathroom. I had already done some pricing on the web and for a new bath, basin, tiles and accessories, all top range, it was going to cost about £2000. Including labour costs I figured I ...  Read the complete review

My wife and I wanted a complete bathroom service. Some companies sub contract or expect you to find someone to do part of the job. A Dolphin rep called to see us on New Years Day. He was not a pushy salesman and made many helpful suggestions. A contract was agreed and three weeks later work started. The vast amount of work was done by one ...  Read the complete review

My parents, in their eighties, urgently needed a new invalid-safe bathroom to be installed so that my father could be discharged from hospital, and go home.   I approached people that I took to be experts -- Dolphin Special Care -- to do the job. The price, workmanship and quality of what they delivered was poor.   An ...  Read the complete review

After visiting a Dolphin showroom (we hadn't heard about all the horror stories or we'd have steered well clear) we were enthusiastic enough to allow a salesman to come round the following week. What a mistake. The promotional spiel we were fed about the Privilege (!) Gold Account was complete tosh. I won't mention the finance company ...  Read the complete review

We needed a new bathroom and visited a Dolphin Bathrooms showroom. The Staff there were quite friendly and offered to send one of their designers out for a no obligation design and quotation. I asked if my budget (£4000) was reasonable for having a bathroom installed and was told it definitely was. 7pm one evening the designer/salesman ...  Read the complete review

Hi as an ex Dolphin fitter I recomend anybody with any sense to look elsewhere . Their attitude is XXX$44 towards the clients and the fitters . You pay 4 the job but we cant get paid even after the satisfaction note is signed, 100% in my case, but they still owe me thousands and still want me to work for them!!!!! .Every job was murder because ...  Read the complete review

This my first review on Doo Yoo. If I can stop anyone from having to go though a similar experience with Dolphin Bathrooms, it is worth it. Dolphin Bathrooms installed my bathroom 18 months ago. The sales and marketing techniques used were very clever, glossy brochures, stylish showrooms and TV ads depicting idyllic bathrooms. However, ...  Read the complete review

Here is an update of my March 15 opinion (which I have left intact below). Dolphin's fitter (an employee, not a subcontractor) arrived as booked on March 26, and fixed all of the problems I reported and put some finishing touches on the bathroom that improve the quality of the installation. Dolphin also has reimbursed me the £376.50 ...  Read the complete review

i like the dolphin effect in my bathroom - Advantages: sea like - Disadvantages: none

============================================ 22/04/02. Update 1 I wanted to update the history since I posted my opinion which I left untouched below (I have changed punctuation errors) March 3rd I wrote a letter to Customer service complaining about all the issues. 22 days later I received a reply signed by the Warranty Assistant ...  Read the complete review

I am breaking off from DIY to write this opinion for two reasons, one – my wife has just washed the kitchen floor, and I’m captive on the wrong side of the wet area, and two – the reason for my need to be wasting good un-metered off-peak surf-time on DIY - Dolphin Bathrooms. About 3 years ago, I succumbed to the “a ...  Read the complete review