MFI Bedroom Furniture

Ah the pleasures of newfound cohabitation: give and take, yours is mine, joint decisions. For me, John Lewis is a one-stop shop. I would happily buy all of my household wares there. For the other half....well maybe it's just asserting his independence, or maybe he really can get the same thing elsewhere for cheaper. So we investigated the goods at MFI and I had to admit they looked alright on the shop floor. In the spirit of compromise, we ordered one wardrobe from my spiritual home, and one from his new find. John Lewis delivered within 2 weeks and on the date and time specified. MFI took six weeks to deliver......and they brought the wrong wardrobe. By the ...

I'm afraid my experience of MFI fully lives up to their reputation for poor goods and service. My soon-to-be husband and I spent almost £1000 on bedroom furniture in August. This was planned to be our dream bedroom, to last us for years, etc etc. When the furniture finally arrived, we discovered a number of missing and damaged parts. As the furniture was not delivered all at once, and as we assembled it item by item, each discovery of something not right had to be accompanied by a call to the customer disservice helpline. I never waited on hold here for less than 30 minutes, sometimes much longer. At one stage, I asked for a small fixing piece to be ...

Have you ever had the feeling of complete despair after having spent over 10hours building furniture only to find that you haven't been given either the right parts for something or that something hasn't been drilled etc. That?s what has just happened to me. About a month ago now I went down to MFI Homeworks in Lisburn and purchased some furniture (OK a whole rooms worth of furniture) and decided rather than to waste money on getting them to build it for me, I would do it. At the moment I wish I hadn't. Well last Sunday was delivery day and no sooner had they delivered the packages, than me and my dad were in middle of trying to put them up. ...