MFI WILL NOT CORRECT ANY PROBLEMS (MFI Kitchen Furniture)

Member Name: mills

Product:	MFI Kitchen Furniture
Date:	08/07/08 (284 review reads)
Rating:

Advantages: CHEAPER THAN OTHER SUPPLIERS OF KITCHENS

Disadvantages: DONT WANT TO KNOW WHEN SOMETHING GOES WRONG

KITCHEN FROM MFI BURTON ON TRENT - MARCH 2008 - Ordered kitchen - fitter arrived - all okay at first apart from the fitter telling us we would have to pay extra for fitting facing edges as he told us he had not been instructed to fit these. Next problem - Tiles - we paid him separately to remove tiles from the walls - when he did so the walls had bits of plaster continually falling off the wall - he said this was not his problem, it was the fault of the builders who had built the house - so we had to put up with that.
A few weeks after completion of fitting the seam on the worksurface got wet and began to lift. Reported it to the store and we were told to contact the fitter direct. Fitter came out after a week looked at the seam and told us that it wasnt his problem - it was due to the worktop being faulty. Contacted the store and they said they would get the fitter to come back and try and fix it - fitter came back and did something underneath the worksurface. A month later the seam of the work surface still lifting - went into the store and actually managed to find the Manager was in the store and spoke to him....he did say how lucky we had been to actually see him !.... he told us he would sort it... he didn't, instead we received a phone call from the Salesman saying they were not going to do anything about it it was our fault and we should not have wet the worksurface. If we wanted to take further steps then suggested we write to the HEAD OFFICE....... hope this helps future customers

Summary: YOU WILL PROBABLY BE LEFT WITH INFERIOR PRODUCT