MFI Kitchen Furniture Reviews

TODAY 27th March 08 I have been told by this usless company after they told me yesterday that i would get my delivery, that i have to wait another 3 weeks for the rest of my units. Never again.... you get what you pay for. Now my flat looks like a stock room. If they mess up again its court action. They have no interest in the customers and will end up like Rover Car manufacturing....Dont waist you time. try and pay a bit extra and go to a proper funiture company

I have been having huge problems with MFI as it seems evryone les has on here and if I had read the reviews on here before making my purchase I would not have gone ahead with it. Our problems with our delivery are still unresolved and it looks like it won't be until the middle of May. For peoples information, in your terms and ...  Read the complete review

So I am not alone in experiencing deplorable service from MFI?. Having ordered and payed for a £3500 kitchen in November and actually asking them to deliver it 2 weeks AFTER their proposed delivery date I got a phone call the day before to say they had experienced 'Manufacturing difficulties' and only sent 1/2 of the items ordered. In this ...  Read the complete review

such a crap service.ans. you ans. the phone if we need inquiry you cut in the middle.worse store then ever.thanks.i want to write a lot for you but dnt think the box is big enuf.i am really depressed for your servise.didnt accpect that.and the person who cut my phone in the middle really pissed me off.

Having saved for a long time,not easy with four children, and deciding our children were now of an age to appreciate new items of furniture were not toys and should be treated with care,we decide to buy a new bed and a new kitchen.We spoke to all the usual suspects in the British retail market for these items and eventually did a deal with MFI. ...  Read the complete review

I to ordered a Kitchen in May, paid for it in cash £6K in June. Work started in Sep 07 and today is still incomplete. Be warned dealing with Many False Installations can be bad for your health. If only I was made aware that it was possible to return the incomplete kitchen on delivery my wife and I could have been spared all the heartache and grief we are still enduring.

My name is Grace and I live in the US - wow, to read all of the poor reviews of MFI really breaks my heart. I was employed by Howdens Millwork which was a sibling company of MFI and these reviews, these horror stories of poor at best customer service just sadden me. Howdens was actually dissolved and pulled from the US but let me assure you, we ...  Read the complete review

In May this year (2007) my wife and I visited the MFI store in Leamington Spa to look for a new kitchen. We'd been to a number of other stores and had yet to see a kitchen that we both liked. After a good browse around the store we finally agreed that we both liked a kitchen called the 'Callisto'. We'd already taken the measurements for our ...  Read the complete review

Dont buy a mfi kitchen. I paid £3000.00 2 yrs ago in addition they wanted £1600 to fit it. A short time later they offered the same fitted for the price they wanted for fitting, i.e £1600 (complete and fitted)which is really rubbing salt in the wound. There were a variety of small corner pieces for fitting between cupboards or floor ...  Read the complete review

I hate MFI with all my being. Stress of gettin deliveries from them is unbelievable. 2 months and still not got my replacement dishwasher! They have never shown up to delivery, even though they should have done 6 times. I call them and go into a queue with everyone else and they won't make it a priority - they treat all the same, yeh v v v badly. ...  Read the complete review

I have recently purchased my first flat, and it has proved so difficult to buy a property that I settled for somewhere that needed renovating. The previous owner needed a good seeing to from Kim and Aggie in my opinion. Armed with my marigolds and industrial strength antibacterial spray, I attempted to rid the kitchen of the layers of filth and ...  Read the complete review

I have ordered an MFI kitchen and already I regret it and it is not even delivered yet. It cost £3300 including a fitting cost of £1300, but when the fitter came round he wanted to charge an extra £2335 for plumbing, electrics, fitting the vinyl, tiling, gas works. So including the price for fitting the units, the total cost of fitting is more ...  Read the complete review

Thieves - utter theft. Spent over £2,400 on a Space White kitchen which was delivered and the customer charter and invoice shoved under my nose with the beautiful words "sign and date her, love". Even had the delivery driver's colleague take a box out of my flat and go back to the lorry telling me that it was for a different ...  Read the complete review

Purchased a kitchen from mfi staff were very helpfull and planned everything for me,also offered to come out & measure as a goodwill gesture as i was having my own fitter,problems started at delivery when i had no worktops and 2 cabinets missing,to be told i would wait 2 weeks on them,started fitting and discovered my larder unit didnt fit ...  Read the complete review

I bought a kitchen from MFI, the Nebraska range (simple white kitchen), with fitting included. The staff at the shop were very polite and helpful. I decided to buy from them because I liked the look of the product and it was cheaper than other companies. I was quite nervous about my decision because I had heard bad things about MFI. Also I did ...  Read the complete review

Whatever you do, don't put yourself through the misery of purchasing an MFI kitchen. The after sales service is non-existent and the customer complaints department useless. I haven't even had my kitchen fitted yet and I am dreading the next stage. What more can go wrong I ask myself? I'm seriously considering cancelling the whole order and losing my deposit. Just don't even consider buying from MFI

I bought from MFI before I found this website and all the negative comments herein. I bought at MFI Portsmouth and apart from poor communication among the teenage girls they employ on Saturdays and Sundays and no-one ever answering the phone there when I had a question. I received my kitchen on the second date arranged (first one cancelled by ...  Read the complete review

I agree wholeheartedly with Ray, the northern kitchen fitter who provides excellent advice. MFI kitchens on the whole are pretty good value and quality compared with some of the others. Wickes do have solid 18mm backs to the units which are actually a disadvantage for the fitter! I to am a kitchen fitter, and many of the kitchens I fit ...  Read the complete review

Well I do own it. Unfortunately although I paid for them to install it, that has not happened yet. Four weeks ago they took out my old kitchen, leaving me with nothing. The new kitchen was delivered damaged, so the installer would not fit it. I had to argue to even get a sink put back in! So now they have told me I have to be in on wednesday ...  Read the complete review

I had the misfortune to buy an MFI kitchen for eight thousand pounds, the day of delivery came and I received some of the goods and lots were missing, lots were damaged, since then I have attempted to install the rubbish, i fixed some but its impossible to fix it all, the design was wrong and vario corner units that we were sold fit the ...  Read the complete review