Avoid at All Costs (Moben Kitchens)

Member Name: wiggles200

Product:	Moben Kitchens
Date:	11/07/06 (964 review reads)
Rating:

Advantages: The speed that they take your money

Disadvantages: The most frustrating experience ever encountered

Well am now into the 7th month of my kitchen installation, and the fun continues. Moben were great at clearing chq and from that point, have been useless.

Bench tops started to bubble as they hadn’t been sealed properly; fridge door doesn’t close properly as not fitted correctly. Washing machine flooded kitchen floor as clamp on hose not fitted properly. The list goes on.

Took 4 weeks to get Moben out to accept that they needed to rectify problems, another 4 weeks to get further update on ETA, then materials arrive and now after having large sections of bench tops, new doors etc sitting in my hallway for 2 weeks am told on a daily basis that someone will call me back to arrange for fitters to come out.

A joke from start to finish, a classic case of collect cash from customer and then outsource absolutely everything from that point onwards so customer cant make effective complaint / talk to anyone with an ounce of brain power / get any idea of where they stand in terms of delivery dates.

Take your money and go anywhere else.

Summary: Moben were great at clearfing chq and from that point, have been useless