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U need Moben - Like a hole in the head....... -  Moben Kitchens Home Furniture
Moben Kitchens 

Newest Review: ... But Moben have a different calender to the rest of the world. The kitchen was due to be fitted in October and here we are at the end of D... more

U need Moben - Like a hole in the head....... (Moben Kitchens)

Setanta

Member Name: Setanta

Product:

Moben Kitchens

Date: 26/09/06 (202 review reads)
Rating:

Advantages: Absolutely nothing to recommend them!

Disadvantages: Overpriced units, unprofessional fitters & unsympathetic staff

My Experience: Zero Stars!!!

Sales people lie and press you into immediate sale.

They take your money up-front.

Use your house as a storage depot for weeks as install date 'drifts'.

Employ casual 'unprofessional' fitters.

Once there's a problem nobody wants to know.

Project manager refuses to give out number (withheld).

There's no e-mail support or dedicated complaints line.

You spend hours on the phone (automated) to no avail.

Then when you do get through you’re only likely to experience a curt response accompanied by a quick hang up!

Months go by and you're left helpless with an incomplete kitchen!

Caveat emptor!!!

Summary: Beware: Once they get your money you're on your own!!!

Last members to rate this review:
(8 members total)

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View all 8 member ratings

Overall rating: Somewhat useful

Last comments:
lellagrace

- 26/09/06

I am amazed at this, having seen Moben advertised in the glossy mags I thought they were reputable. Thanks for this review.
mad+lady

- 26/09/06

This company wanted £12,000 for our kitchen to be refitted. We had it done with a local carpenter for less than half the price Moben quoted. We couldn't be more pleased with the standard or the price, i feel Moben are a bit of a rip off.

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