The Moben Experience (Moben Kitchens)

Member Name: Goliard

Product:	Moben Kitchens
Date:	09/11/06 (821 review reads)
Rating:

Advantages: None that we can see.

Disadvantages: Well...that is obvious.

Moben Kitchens - what a nightmare!

Reading the reviews we can sympathise. Only wish we'd read them before we embarked on the journey with Moben.

Everything from hard sell with no substance through indifferent fitting (actually some totally unprofessional workmanship) to the absolutely terrible customer service. We cannot emphasise strongly enough the complete lack of customer care. Their idea of customer service is to be as uncommunicative as possible and not return calls.

To talk with anybody of any seniority in the organisation is impossible. We were told that their Chief Exec doesn't take incoming calls and doesn't speak with customers!

The amount of adverse reaction to Moben we have encountered when we mention their name tells us we are not alone in believing this is not an organisation to do business with...that even includes negative comments from their suppliers.

We would strongly recommend that nobody get involved with this shambolic company.

Summer/Autumn 2006

Summary: Moben - don't go there.