Moben Nightmare (Moben Kitchens)

Member Name: Nigel Brown

Product:	Moben Kitchens
Date:	25/01/07 (198 review reads)
Rating:

Advantages: None

Disadvantages: Plenty

Nightmare experience. Kitchen arrived on time. Had to store for 1 month then fitter arrived and caused chaos so was told to leave. Kitchen had to be removed and new kitchen cupboards ordered. Without water/cooking facilities for 17 days but told not to worry. Must say new team of fitters were excellent but
nigthmare went on as new cupboards/worktops arrived damaged and sink arrived smashed. When Area Manager arrived and laughed at the situation we were appalled and Moben were told that perhaps they should send some of their staff on a "People Management Course". We got no response of course. They never ring back when they say they will and getting hold of someone is without doubt the most difficult thing I can imagine. Paid £15,000 for kitchen and after 10 weeks of hell got £150 compensation as gesture of goowill - this included loss of earnings. Some goodwill.

Summary: Don't buy a Moben kitchen if you want a stress free time