Moben - Poor quality product, installation and customer service (Moben Kitchens)

Member Name: David Bland

Product:	Moben Kitchens
Date:	29/05/03 (1036 review reads)
Rating:

Advantages: None

Disadvantages: Poor Quality Fit, Poor Customer Service, Poor Quality Product

I bought a Kitchen from Moben believing that they were an organisation that prided its self on quality, how wrong can you be.

My kitchen fitted in January at a cost of over £10000 was badly fitted, was scatched and dented and had bits missing (somewhere along the line the waste disposal unit that was delivered just disappeared). To cap it all the dishwasher gave you a shock when you touched it and the sink at the same time and the whole Kitchen smelled of gas where there was a small gas leak from the new cooker.

I waited a month for a surveyor from Moben to come out and look at the problems and have now waited four months for Moben to fix the problems and am still waiting for them to set a date - they did however deliver all the replacement parts which have sat in my dinning room ever since.

To say their customer service is bad is a complete understatement, they neve ring back when they say and never do anything except try and put you off for as long as possible.

If you are considering buying a Kitchen from Moben - DONT.

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