ScS - Not so good (SCS Sofas)

Member Name: LatinBoy

Product:	SCS Sofas
Date:	02/08/09 (104 review reads)
Rating:

Advantages: Good customer service when you buy your sofa

Disadvantages: Not so good customer service if you bought it

ScS and DFS are just all the same to me when you look around in the shop the customer service is brilliant they even bring you tea or a cold drink sometimes but when there is a problem with the sofa they do not want to know because they don't have time or they say they're going to get back to you but never do.

Quality sofas: the qaulity of the sofas I have got to say are exceptional for anyone who likes the relaxation of leather and the comfort of feather cushions which come free with most sofas.

Customer experince after buying the goods: this is a complete dissaster because the company ignores your complaints and ask you to write letter after letter about the reasoning behind the complaint.

Customer experince in the store: brilliant but it is only because they want you to buy and they try to get you to buy the most expensivest option out of all the electric sofas which cost extra.

Summary: Just have a look around. . .