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172 Reviews

Specialists in fitted bedroom furniture.

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    172 Reviews
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      21.05.2013 13:27

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      Usable if you know what to expect and the standard your money is worth. Not hassle free.

      An interesting company I have to say. We only had one wardrobe fitted in the end and I guess not the largest of jobs that Sharps would be after. However, at the time we were after new wardrobes in two rooms but the salesman said that we shouldn't bother with one of the rooms! He went on to say how we can ask the fitter to make something up for us when he fits the main job. It'd be cheaper for us as Sharps wouldn't get a cut! I placed the order as the salesman said it'd all be completed within two weeks. The design he did was, 'for illustration purposes', and when the surveyor turns up he'll measure up correctly, 'we can have what ever we want', is what we were told by the salesman. I received a call the next day to arrange a date for the surveyor. First available date was about two weeks away which I wasn't happy with. We agreed on the next day after I tried to cancel the order. When the surveyor turned up, 'no, you've ordered a 3 draw unit not a 4 draw unit, it can't be changed' was his words. However, the surveyor was a very nice man and he simply changed the drawing but advised that Sharps may try to charge me more. No extra charge was asked for. The surveyor also told me that the job wasn't booked for fitting for at least 3 weeks and that he understood the fitters to be back logged with work. The next day involved several calls to Sharps to have the wardrobe fitted as agreed when I placed the order. If I was made aware of time issues at the get go, I wouldn't have placed the order, there's no fun in being awkward. Fitter arrived and immediately starting apologising for the long delay he assumed I had waiting for the fitting. Although it wasn't the case for me, it does appear to be the trend. He counter sunk the first set of holes for the door handles, now the screws are too long and handle is loose (currently I've used oversized washers as a temp fix), doors aren't hung evenly (I've fully adjusted them), interior trim has fallen off, drunken cut to a trim piece end and the rubbish that was arranged to be collected by Sharps was still there two weeks later. I was away from home and had a friend remove it for me. After sales, well, they appear keen to assist. I complained yesterday and an appointment has been made for next week to fix things. However, a fitted wardrobe is a perfect solution to the room and for what I paid I'm not too disappointed. The fitter coming to fix my issues is not the same guy that fitted it as per my instructions!

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      20.04.2013 09:13

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      Very disappointed in the quality of my wardrobes. The 5 year guarantee is not worth the paper it's written on. Aftercare and repair is none existent. Fitters were good and did a good clean up afterwords, however they are a one man contractor hired by sharps. Recommend! No.

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      04.04.2013 18:50

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      Designer - really good with good & effective ideas.Cost - very competitive with other suppliers.Communication from order to installation - very good.Fitter excellent completed a really good job.Some minor points - still awaiting the phone call upon completion of installationFitter should have cleaned the "inside" of the sliding doors - got sawdust on clothes & really difficult to clean doors when in situ.Disappointed with the cost of making an alteration to one of the doors.Overall Very good service & wardrobes from Sharpes. We would recommend them and use them again.

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      01.04.2013 21:49

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      We are extremely disappointed with the quality of the fitted wardrobes we have had installed by Sharps. Although Sharps ripped out and re-did the wardrobes following the first installation due to the inferior quality of the product and them being unusable due to my disability (which Sharps were aware of), the replacement design is much smaller than the original. Therefore we would have expected a refund as it is obviously a cheaper design. We have also had to spend more time and money redecorating to repair the damage left from the removal of the first installation. This has left us feeling very unhappy and wishing we had bought freestanding furniture instead.

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      31.03.2013 20:24

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      This is our second home office which has been installed by Sharps. The sales consultation was constructive and unpressured allowing us to agree a user friendly layout for our new home office. The sales consultant was experienced and able to give constructive feedback to our suggestions and requirements. After placing the order we received a prompt visit from the surveyor who confirmed all the specifications, this was followed by a timely call to arrange a fitting date at a convenient time for us. The fitter had 20 years experience and made a superb job of installing the office furniture which took 1 1/2 days.The whole process from placing the order to completion was stress free and took 4 weeks. Would highly recommend this high quality product and service.

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      31.03.2013 15:51
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      WOULD RECOMMEND TO A FRIEND

      We had our first Sharps bedroom installed about 4 years ago and this year we decided to change two further bedrooms. We compared other suppliers like Hammonds and Wrens but Sharps came on top with the desig we wanted. The designer arrived on appointed time and day, designed bedrooms suitable for our needs. The materials were delivered on time and the fitter arrived on specified time and day. The fitter was very experienced, fitted both bedrooms to very high standard. Left the place clean and tidy, he even helped with removal of rubbish! This sort of service is very unusual nowdays. We would recommend Sharps to our friends. GOOD DESIGN, GOOD PRODUCT AND VERY GOOD SERVICE. OK, THE PRICE WAS NOT CHEAP, BUT YOU GET WHAT YOU PAY FOR. Having said that, the designer helped to keep the price down as much as possible. We are very happy with our main bedroom and two guest bedrooms.

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      30.03.2013 21:43
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      Very good management of the whole process of fitting a large room. We are very pleased with the resu

      We had our first Sharps bedroom 15 years ago and have only just replaced it. It has lasted extreemly well and not a single hinge ever came adrift...not did any drawers collapse! I have to say..it was well worth the money over time. We have had a new different bedroom just fitted and I cannot speak more highly of the people involved in the whole process. All were very very professional and the fitter was exceptional. He ensured that everything was finished really well and the fitting was perfect. He cleared up after his work each day, and work very hard all through the days onsite. The quality of the fittings are great. We have a very difficult house in which to fit furniture, so always end up having to look for fitted rooms and Sharps have been great both times. I would not even waste time looking elsewhere for any future needs. The price was very good too. Altogether, all great! Thank you

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      01.03.2013 16:16

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      Unless you want to be ripped off - do not use them

      I would stay clear of Sharps Bedrooms and NEVER recommend them to anyone. Their customer service is non existent, the quality of their product is rubbish and they like to avoid talking to you at all costs. The fitter was good but that is the only good comment I can make. The fitter was not Sharps own fitters as they would like you to believe, they are contracted out to one man outfits. We did make the mistake of buying a bookcase which we picked from their brochure without viewing the quality of it in their showroom but you would expect Sharps to be high quality as they are charging high prices. The bookcase we had in the end. we could have bought from ikea for a fraction of the price. I have been calling their customer service department for weeks and no-one wants to do anything about it. I feel that for what they charge their end product should be far better than it is. I could go on but all I can say is if you want quality.....do not order from Sharps!!!

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      08.02.2013 19:58

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      CUSTOMER COMES LAST

      What a a nightmare from hell Sharps are and I haven't even got the finished item yet. After accepting the estimate and my card details taken - it took them 9 days to phone me and say they couldn't read the numbers the salesperson had written down. I gave the card details yet again. 9 days later they phoned again to ask when I was going to pay the deposit even though, a week previously, they had given me a delivery date and the room had been cleared for this. So I gave details AGAIN. So this was three times and 5 weeks after accepting the estimate!!!! This then meant that the delivery was cancelled until I could be fitted in! In the meantime I have all my bedroom including bed, in the lounge. Today, I received a phone call to say that delivery will now be in two weeks time (because I had dared to book a few days away thinking that the job would be over and done with) and fitting (god willing) the following week. As the contract was signed early January 2013, the job won't be started now until week beginning 4th March. Incompetence completely rules this company and I for one will be telling everyone I can, never every to touch Sharps. I have received an apology from the salesperson and the office manager who were trying to sort out their company's ineptitude but every other person I have spoken to couldn't care and haven't even apologised. So I, the customer am penalised through Sharps employees failing to do their job effectively. Can I hope that the finished product will be satisfactory? At this rate I have received rubbish and I expect rubbish! Don't whatever you do, use Sharps.

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      08.01.2013 02:53

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      Overall statisfied and would recommend them

      This is first time I have used Sharps and after contacting them of my interest, I had a visit from one of their sales advisor. I was impressed with his knowledge on the subject, recommendations and his honesty on the total price of it all including installation. The original price he quoted for the wardrobe which is not what the customer pays was well over priced as the final price, which I still found overpriced, worked out about a third of this price. We then had a visit from the surveryor or the person who measures the whole area where the wardrobes would go and then come up with exact measurements. 3/4 weeks after this (as they have to make to measure) all the parts were delivered before the fitter arrived 2 days later. One problem I encountered was the delivery team placed all the boxes in my bedroom but in the wrong part of the room as due to this it made it very difficult for me to be able to empty the room and get it in a reasonal condition for the fitter to work. I therefore had to move all the heavy boxes manually and single handedly which I should not have to do as Sharps should have planned this better as it is their job to know the difficulty and problems that could arise as they do this day in day out. A couple of days later the fitter arrived and first he did was confirme all the required parts had been delivered. He then took approx 3 days to go through the manual and the specification to fit all the parts together. The work required the use of a wood cutter/trimmer and therefore there a lot of dust generated which was captured by the well placed dust sheets around the room. After the work was completed I must admit, that I was very impressed with the workmanship and quality of the final product which matched the specification to the detail. The fitter then tidied the room very well and put all the rubbish in one place within my property. I was disappointed as he did not bother to throw the rubbish away and left this to me to clear up.

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      07.01.2013 19:31

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      Sharps are the best.

      We first had Sharps bedrooms over 20 years ago in our first house. The colour scheme was able to be perfectly matched by the decor. When we moved we kept the dressing table and stools for our new bedroom until we could afford to buy new fittings. We have now furnished two further bedrooms and in one case had to replace units following a flood which was done without fuss. Very recently we wished to replace old shelving and a mismatch of a computer desks to form a perfectly proportioned home office. The designer and subsequently the surveyor recommended changes to enable our new shelves to be properly supported. We have never failed to be impressed by the quality and professionalism of all the designers, surveyors and installers that Sharps use. On the one or two occasions that we had had after sales service the engineer has been called and the problem sorted out withoput a fuss.. We have no hesitation in recommending Sharps, and will be using them agin when our next bedroom is due to be upgraded.

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      03.01.2013 14:02

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      Good work, good price, efficient company

      This was the second time that we had used Sharps for a new bedroom. The first time was in our old house which we sold only months after having a Linea suite fitted. I was gutted to lose my new bedroom so soon, so I insisted that the first thing we did in our new house was re-create a new one. I was so impressed with the 'first' bedroom that we had exactly the same design put in the second time. On both occasions, the designers were helpful and informative and gave us time to explore our options and make our own decisions on what we wanted. They both carried samples so we could see what the colours/patterns really looked like. Costs were explained clearly and nothing was hidden. We were surprised to find that the second cost was actually cheaper than the first even though we had an additional wardrobe put into an alcove in another room. We can only surmise that the 'deal' being offered on the second occasion was better than the first - so we advise that people watch what offers are on and perhaps even push for further discounts. Fitting was good on both occasions - the fitters were pleasant, efficient and very tidy. The only drawback is that you have to get rid of any left over bits yourself, they won't take anything away. I would recommend Sharps to anyone

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      30.12.2012 11:47

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      Highly recommended.

      We replaced our old fitted bedroom in the Summer of 2012. Having visited a stockist it was very simple to arrange a free, no obligation survey. The surveyor was extremely helpful and professional providing us with a design that suited our needs without sticking to the layout that was already in place. We took advantage of a 50% off sale and based on the full quote this was a good decision since at full price an average bedroom could be expensive. In the event we obtained good value for money. The bedroom was eventually fitted over two days and we are very pleased with the result. We now have a modern spacious bedroom finished in light oak lending a bright, airy feel to a previously dated finish. The fitter was friendly carried out the work to an excellent standard. Overall we would recommend Sharps Fitted Bedrooms for their quality and professionalism. You are able to personalise the wardrobe fittings and in this respect I would recommend you take your time in deciding your requirements. My one criticism (my fault entirely) is that I chose the trouser rack which has been less of a success than the other fittings No Hesitation since the trousers keep sliding off.

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      28.12.2012 11:29

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      We had four bedrooms fitted earlier this year and all of them are of different styles. We very much liked the quality of the work that has been done in all four bedrooms. The issue we faced was with the service provided. We had to chase for the work to be done many times. After a long delay of couple of months the wardrobes were fitted but I must say that the guy who worked on it was really good and did a very good fitting. So overall we are quite happy that we went with sharps.

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      26.12.2012 20:26

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      As above

      We had three bedrooms fitted earlier this year and couldn't really fault the process. My daughter's bedroom in particular has been completely transformed into her new palace. We did need a replacement desktop in her room, but this was arranged and fitted with virtually no delay or fuss. Sharps, in our experience, were particulary good regarding punctuality and communication - refreshingly positive in today's world. I would happily recommend them to anyone wanting to maximise storage within their home. The only small gripe would be re: the survey visit. We had 2 wall lights in one bedroom, and one ceiling light in another. None of these (which were to be 'covered' by the bedroom furniture) were remarked upon at this stage. Due to the fact that I was at home when the fitter arrived, I could remove the fittings and deal with the electrics prior to installation, otherwise this would have been a bit of an ache. Overall excellent.

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  • Product Details

    Specialists in fitted bedroom furniture.