Incompetent Customer Service (Sofas in General)

Name: sg

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Product:	Sofas in General
Date:	06/12/07 (116 review reads)
Rating:

Advantages: Online planner

Disadvantages: No one takes responsibility. No response to complaints.

SCS sofa - Romford, first tried to sell me a sofa set which would not fit in my room according to their online planner. Then they made me drive from stevenage to romford 3 times with my bank statement. Each time they 'forgot to make a copy' Now they cancelled by delivery date as they need another copy of my bank statement. Talking to them does not help.Ordered in Sept. No delivery slot till next year. Will not let you cancel the order even if they make mistakes.

Summary: Do you really need to buy from SCS Sofa??