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The Kitchen Restoration CompanyNewest Review: ... NOT TO GO AHEAD WITH THE WORK AND PHONED THE SALES REP THAT CAME OUT AND INFORMED HIM BY PHONE AND WERE TOLD HE WOULD SORT IT .NOT ONCE WAS HE TOLD THAT HE SHOULD SEND THE CONTRACT BACK TO THE SALES DIRECTOR MR PULLINGER WITHIN SEVEN DAYS AS IT SAID IN THE CONTRACT(he is 81 never thought of reading the contract at his age)ALL THIS WAS DONE ON THE 31st OF MARCH STILL NO MONEY RETURNED.I HAVE ... more |
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by Happy Man - written on 18/08/09
Rating:
Accepted a quote from the company for new doors and worktops. On reflection felt the quote was expensive so cancelled contract as instructed. Received a call fron the company and re negotiated a more realistic figure. Kitchen re fitted yesterday. Product very good and workmanship excellent with much attention to detail and a finished job well above expectations. Would not hesitate to recommend, but don't accept the first price you are given. Be prepared to negotiate!
by - written on 10/05/09 (Useful, 615 readings)
Rating:
THIS FIRM CAME OUT TO MY 81yr OLD NEIGHBOUR AND THEY PAID £1625.00 DEPOSIT FOR KITCHEN DOORS TO BE REPLACED,THE NEXT DAY THEY DECIDED NOT TO GO AHEAD WITH THE WORK AND PHONED THE SALES REP THAT CAME OUT AND INFORMED HIM BY PHONE AND WERE TOLD HE WOULD SORT IT .NOT ONCE WAS HE TOLD THAT HE SHOULD SEND THE CONTRACT BACK TO THE SALES DIRECTOR MR PULLINGER WITHIN SEVEN DAYS AS IT SAID IN THE CONTRACT(he is 81 never thought of reading the contract at his age)ALL THIS WAS DONE ON THE 31st OF MARCH STILL NO MONEY RETURNED.I HAVE PHONED THIS MR PULLINGER ON BEHALF OF MY NEIGHBOUR AND HE WAS VERY EVASIVE WITH HIS ANSWERS AND THINK HE IS A MAN WITHOUT ANY HUMAN FEELINGS ... Read the complete review
by - written on 14/11/08 (Useful, 943 readings)
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I had some unplesant dealings with this company back in 2007 in September. I had contacted them when if I am right when they were called 'Kitchen Magic' I had arranged my second appointment with them because they missed the first one. A very pleasant looking young woman came to explain the in's and out's of what they were all about, then came the price £3000 approx. I had was then convinced that this was the best price that i would get it for and that if I wanted a kitchen at that price I should hand over a £600 deposit. I 'm afraid I did not read the contract closely enough but I was shocked to find out that there was no cooling off period, and when I had refused ... Read the complete review
by Jeff - written on 12/08/08
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Well they turned up today and sorted it out and we are very pleased with the kitchen, so a threat of action via a solicitor and court seem to work
by totallystressedout - written on 04/08/08
Rating:
KITCHEN RESTORATION /KITCHEN MAGIC
After our stressful dealings with this company a few tips:
a) Don't use them.
b) If you have ordered do not pay the last payment until all doors, hinges, handles, etc. have been fitted to your complete satisfaction.
c) If you don't get promised returned phone calls, try Alan Pullinger's mobile-07831762946, you'll probably get shouted at and have the phone slammed down on you , but it does annoy him.
d) Still no satisfaction, go to creditsafe.com to get all company details plus names and home addresses of all directors.
The rudeness of Chris Davis and Alan Pullinger and all the lies we were told were unbelieveable. Customer Service is non-existant in this company.
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