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Bad experience. - The Kitchen Restoration Company Home Furniture
The Kitchen Restoration Company 

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Bad experience. (The Kitchen Restoration Company)

chrisshanrosa

Member Name: chrisshanrosa

Product:

The Kitchen Restoration Company
Date: 14/11/08 (953 review reads)
Rating:

Advantages: none

Disadvantages: terrible customer service

I had some unplesant dealings with this company back in 2007 in September.
I had contacted them when if I am right when they were called 'Kitchen Magic' I had arranged my second appointment with them because they missed the first one. A very pleasant looking young woman came to explain the in's and out's of what they were all about, then came the price £3000 approx. I had was then convinced that this was the best price that i would get it for and that if I wanted a kitchen at that price I should hand over a £600 deposit. I 'm afraid I did not read the contract closely enough but I was shocked to find out that there was no cooling off period, and when I had refused to pay the balance I was constantly hounded. I feel like I have had a lucky escape although I lost a large sum of money.

Summary: No cooling off period
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(5 members total)
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Overall rating: Useful

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Last comments:
SusanLesley

- 14/11/08

You may find that the lack of cooling off period was because you contacted them and invited them to your house. I think that the cooling off period applies to 'cold callers'. I may be wrong. I agree with Charris though - take legal advice, Susan
Charris2002

- 14/11/08

I think that you should get the contract/papers you signed checked out carefully. I did think that anything like this was legally obliged to have a cooling-off period. Alternatively, if you were pressured/persuaded into signing, then please take legal advice before you write your cash off.


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